Quality Inn Hotels in Tampa

Good value for money, we stayed with four of us, big bed, big bathroom, good breakfast, cheap

If I could give zero stars I would. I had originally made arrangements to stay at this hotel at the end of March because we were looking to relocate and find a home in Florida. I booked the hotel through Hotels.com. When we checked in on Monday the hotel was dated and under construction. However, we tried to remain optimistic. After checking in, my daughter and I both began to experience a horrible skin rash, burning in the eyes, nose, and throat, and a constant itch. The chemicals used in the room were extremely strong. There was also a very strong smell of mold and mustiness, which is what I'm assuming the strong chemical smell was trying to mask. The walls and door were paper thin, we didn't feel safe. I contacted HOTELS.com because I was advised by the front desk when checking in that ANY changes in our stay with the hotel must go through them. They are the ones that would handle our booking and financial questions. So I contacted HOTELS.com and advised the agent of what we were experiencing. I requested to see if there was another hotel locally that we could possibly stay in, in exchange for the current hotel. The HOTELS.com agent advised that he would reach out to the front office to advise them of the issue and that we were canceling our stay and leaving. My daughter and I immediately vacated the premises as we could not stand the itch, rash, and burning we were experiencing. The Agent from HOTELS.com advised that they would need to speak with the Manager who was not in currently in regards to a refund. (They had taken over $100 when we checked-in in advance. Then another $700 for the remaining 6 days shortly after.) I advised the agent that I understood if the hotel needed to take 1 day as we were leaving an hour and a half after checking in, we wanted to be fair and there were more than enough rooms at this hotel so we were not taking a room from anyone. The agent advised me that it would be at least 48 hours before they could provide an answer for us, they also declined to provide another hotel or credit for us because they needed to speak with the manager. So, my daughter and I were now in our rental car trying to figure out where we would sleep and how we could get the money for another hotel. I followed up the next day around 2 pm to check and see if the hotel was contacted because I had not heard from HOTELS.com or the hotel. I was advised they had not spoken with the hotel yet but would reach out and then when they did the Manager was not present to take the call. I then called this hotel to speak with the Manager and explain what had happened and requested they would please provide me with a refund for the 5 additional days. At this point, because of the length of time, it took for HOTELS.com and the hotel itself to speak I knew I was looking at least two days' worth of money to the hotel. So I called HOTELS.com back again and requested they would please be prompt about handling this so the hotel could process my refund. After spe

Me & my sisters had awesome stay at Quality inn at 1020 S Dale Mabry Hwy in Tampa,FL 33629 location.From check in to check out & our quick turnaround after missing our flight. They even sent the shuttle to pick us up from the airport so we didn’t have to re-rent a car. Not upset at us when finding out we were at an airport they didn’t service. At my sisters request gave us our same room back greeted us with smiles & snack bags upon our re-arrival. Thank you Susan & your wonderful staff customer service at its finest 😊