Hotels near Dojo Cipondoh in Tangerang

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.

I like to stay at the hotel , its very clean, comfortable, near to living world, broadway , etc. and i’m enjoying breakfast at the hotel, its delicious So i rare 5 star to rhe hotel

I stayed here for one night. The staffs were friendly however the room is not comfort enough since it’s quite old and we can hear noise outside of our room. They provided breakfast with many options.

Check in after long day business meeting and can't wait to take break just for taking shower and get a cup of nice coffee...and finally I arrived at Fame Hotel Gading Serpong. I love the hotel especially the color & music, on the check in process it was went well and there's a young lady stand up beside the FO staff listening and observing all the process. The following day I met her again at the Lobby and she approach me just to say hallo, asked about my experience and feedback gently and at the same time she over me a cup of coffee even though she knew I have done my breakfast. I know she's very knew work with Fame Hotel Gading Serpong however she's ( Iren ) is very important asset for the company. I am wring this feedback not because she over me a cup of coffee. She's really showcased her roles as hotelier. Nice to meet you Iren and I will comeback and thank you for your warmest hospitality.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

The place is really okay.. Cleanliness is good.. Comfortable mattress, cold ac .. Nice view Complete facilities.. Suitable for Staycation with family because there is a swimming pool and mini waterboom..

The services are amazing, room no 306, room service mbak Lovi/Yovi sorry i forgot, she was kind and fast, very good job, the room very clean, wide and comfortable, the hospitalities are exxcellent, I will be back someday

Strategic location, a hotel with a simple concept but does not reduce the comfort of its guests. Wifi is fast, the bed is very comfortable, the clean sheets and the pillows are comfortable (so much I imagined the sheets and a gray pillow gloves in the photo) The size of the room is not too big, not too small. Fit for Indonesian size. The concept of a unique bathroom (the cabin model and the hot water shower that flows smoothly) No key-card required to turn on the electricity system, so I could leave the room with the AC and the lights kept on. A very recomended hotel for travelers who want to stay at affordable prices and comfortable room facilities

Thanks to Ms.Nurul (Syailendra Staff) So Helpfull and warm with all customer. Best Service !!! Much variant food and taste very yummy, Staff very humble and helpfull. Recomended to back again Lunch or dinner in Syailendra Resto

The rooms are spacious, comfortable, the staffs are also kind. I was there for 2 days because I had some business with my girlfriend who was in Tangerang. I think the place is strategic, but the main lights are not bright enough. I hope I can stay here again ~