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5 star

Aureum Palace Hotel & Resort Ngapali
4.4/56 Reviews

Aureum Palace Hotel & Resort Ngapali

Thandwe|2.89km from Pearl Island - Ngapali
I do not recommend Aureum Palace after my second time visit with 20 people. There were problems upon problems since arrival. Out of almost 10 rooms we took, with one private executive suite and 9 other rooms, 3 rooms were checked in late from 2:30-3:00 pm. I talked with the front desk and the reply I got was, “but other rooms were on time”. “Check in time is at 2:00 pm”, “we’re just running late”. This is an absurd reply for a hotel like this. No, you do not charge customers with one of the highest rates across the beach and have the decency to reason us and not apologise. Also, they are VERY short on staff, the staff themselves complain about this point. Second, the housekeeping who added an “extra bed” in my room had no bed room. They literally placed a MATTRESS on the floor assuming I’d accept having to pay 40,000 MMK per night. Until I asked for the bed frame, they weren’t going to put one. Thirdly, we ordered french fries late one night, french fries in hotels are pricey, but I will attach a photo of what they actually served us. The respond we got was, we ran out of chips and these were the ones we received from our supplier. In another sense, it is not their fault to serve 4 cm long french fries and charge us hotel price. Fourthly, during breakfast, one of members weren’t sure if a dish contained meat as she is vegetarian. A waiter said no but upon asking another stuff, it was remarked as, it “may” have chicken stock powder. We were shocked and until we told them we will write a report and review, they decided to go back to the kitchen to confirm with the chef. Fifth, last day getting on the bus back to the airport, 5 of our bags were dislocated inside the hotel during the transport between the room and bus! It took us an extra 20 mins to wait for where our bags were. Our first stay at Feb was good but this time was very disappointing. I will not be coming back here or recommending. We all came here to rest, not to have to face all of this. Amongst the bad, the securities and gatekeepers and gardeners were very nice!

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Breakfast

Aureum Palace Hotel & Resort Ngapali
4.4/56 Reviews

Aureum Palace Hotel & Resort Ngapali

Thandwe|2.89km from Pearl Island - Ngapali
I do not recommend Aureum Palace after my second time visit with 20 people. There were problems upon problems since arrival. Out of almost 10 rooms we took, with one private executive suite and 9 other rooms, 3 rooms were checked in late from 2:30-3:00 pm. I talked with the front desk and the reply I got was, “but other rooms were on time”. “Check in time is at 2:00 pm”, “we’re just running late”. This is an absurd reply for a hotel like this. No, you do not charge customers with one of the highest rates across the beach and have the decency to reason us and not apologise. Also, they are VERY short on staff, the staff themselves complain about this point. Second, the housekeeping who added an “extra bed” in my room had no bed room. They literally placed a MATTRESS on the floor assuming I’d accept having to pay 40,000 MMK per night. Until I asked for the bed frame, they weren’t going to put one. Thirdly, we ordered french fries late one night, french fries in hotels are pricey, but I will attach a photo of what they actually served us. The respond we got was, we ran out of chips and these were the ones we received from our supplier. In another sense, it is not their fault to serve 4 cm long french fries and charge us hotel price. Fourthly, during breakfast, one of members weren’t sure if a dish contained meat as she is vegetarian. A waiter said no but upon asking another stuff, it was remarked as, it “may” have chicken stock powder. We were shocked and until we told them we will write a report and review, they decided to go back to the kitchen to confirm with the chef. Fifth, last day getting on the bus back to the airport, 5 of our bags were dislocated inside the hotel during the transport between the room and bus! It took us an extra 20 mins to wait for where our bags were. Our first stay at Feb was good but this time was very disappointing. I will not be coming back here or recommending. We all came here to rest, not to have to face all of this. Amongst the bad, the securities and gatekeepers and gardeners were very nice!

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Explore Guest Reviews of Hotels in Thandwe

Searching for hotels near Pearl Island - Ngapali? Compare room rates and reviews to find your ideal stay.
Aureum Palace Hotel & Resort Ngapali
4.4/56 Reviews
I do not recommend Aureum Palace after my second time visit with 20 people. There were problems upon problems since arrival. Out of almost 10 rooms we took, with one private executive suite and 9 other rooms, 3 rooms were checked in late from 2:30-3:00 pm. I talked with the front desk and the reply I got was, “but other rooms were on time”. “Check in time is at 2:00 pm”, “we’re just running late”. This is an absurd reply for a hotel like this. No, you do not charge customers with one of the highest rates across the beach and have the decency to reason us and not apologise. Also, they are VERY short on staff, the staff themselves complain about this point. Second, the housekeeping who added an “extra bed” in my room had no bed room. They literally placed a MATTRESS on the floor assuming I’d accept having to pay 40,000 MMK per night. Until I asked for the bed frame, they weren’t going to put one. Thirdly, we ordered french fries late one night, french fries in hotels are pricey, but I will attach a photo of what they actually served us. The respond we got was, we ran out of chips and these were the ones we received from our supplier. In another sense, it is not their fault to serve 4 cm long french fries and charge us hotel price. Fourthly, during breakfast, one of members weren’t sure if a dish contained meat as she is vegetarian. A waiter said no but upon asking another stuff, it was remarked as, it “may” have chicken stock powder. We were shocked and until we told them we will write a report and review, they decided to go back to the kitchen to confirm with the chef. Fifth, last day getting on the bus back to the airport, 5 of our bags were dislocated inside the hotel during the transport between the room and bus! It took us an extra 20 mins to wait for where our bags were. Our first stay at Feb was good but this time was very disappointing. I will not be coming back here or recommending. We all came here to rest, not to have to face all of this. Amongst the bad, the securities and gatekeepers and gardeners were very nice!
Pleasant View Resort
4.1/51 Reviews
Wow where do I start we had a fabulous time at the lovely Pleasant View Hotel snd relax on the beautiful beach? We found the staff very friendly and extremely hard working. Breakfast was good and lovely to sit and watch the world wake up. We spent long walls and used the bikes which were free to explore the surrounds. The sunsets were fabulous and I really believe this is one of the best spots on the stunning beach. This was the perfect end of our time in Myanmar after a busy but wonderful tour exploring Yangon, Bagan, Mandalay and Inle Lake. We didn’t want to leave!

Frequently Asked Questions

Thandwe Travel Guide

Looking for hotels in Thandwe? Trip.com is a great place to start. Book hotels in Thandwe via the Trip.com website or app, it's easy and hassle-free. You can plan a day tour in Thandwe. Thandwe is a quiet city. You'll definitely feel relaxed during your visit.

For those traveling for business and tourism, Thandwe Airport is the preferred choice when visiting Thandwe.

Thandwe is not a tourist city, so the hospitality industry there isn't very well-developed. Many hotels can only be booked on location. When looking for hotels in Thandwe, there are likely good options at a nightly budget of just 63 USD. There are 1 five-star hotels in Thandwe at an average price of 100 USD per night. There are not many well-known chain hotels in Thandwe, but staying at a unique local hotel will make you feel at home. In Thandwe, there are hotels under the Hilton brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Hilton. If the comfort level of your trip is important, there are many choices in Thandwe, such as hotels under the Hilton brand. A popular hotel in Thandwe, Hilton Ngapali Resort & Spa is also one of the highest rated. Many tourists also stay at Merciel Retreat & Resort.

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