"The worst time I have lived in Japan in 20 years" is not recommended for travelers to stay at Tora Hotel Tree (unless there is no choice)
Check in:
There are no clear and updated check-in instructions for the homestay. When we arrived, the check-in instructions required us to use the tablet in the lobby of the hotel to get the next steps such as: room number and password, etc. Unfortunately, the tablet was broken. We struggled for 20 minutes before waiting for the waiter to help us.
Room facilities:
The unit is dilapidated, and most of the facilities, such as walls, toilets, etc. are stained and quite dilapidated. The official picture and the actual picture are extremely inconsistent.
The most serious and unacceptable thing is that there are hairs on the sheets, which are still wet, and it feels like they haven't changed into clean sheets. Fortunately, there was a little Chinese female waiter who tried her best to arrange a replacement, but it can be seen that the Chinese room attendant was rather sloppy in her work. 
The check-out time is 11:00 in the morning, we checked out 15 minutes late, but a Chinese housekeeper rushed into the room by force (because they had a password), drove us away, and demanded additional fees, the experience owed good.
The only advantage of this homestay is the location, it is close to Oshiage Station and Skytree, only a three-minute walk. There are restaurants and convenience stores nearby. It is very convenient to go to Asakusa and Tokyo Station, and it is far away to go to Shinjuku or Shibuya.
Although I don't know the management company behind Tora Hotel Skytree, but they have several homestays in Japan, travelers must pay attention.
The frontline operation team of Tora Hotel Skytree is definitely a group of people with average experience, no temperature, and sloppy work.
If you have other hotel/homestay options, really don't stay here.
Definitely the worst hotel experience in my 20 years of travel, not one of the. Tired facilities, uncleaned apartment, dirty beds, unfriendly service and supports from staffs made our trip unpleasant.
Original TextTranslation provided by Google