Ascott Marunouchi Tokyo

Ascott Marunouchi Tokyo Reviews

Ascott Marunouchi Tokyo

1-1-1, Otemachi Park Building 22F - 29F, Tokyo, JapanView Hotel Details
Ascott Marunouchi Tokyo
Ascott Marunouchi TokyoAscott Marunouchi TokyoAscott Marunouchi Tokyo
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Ascott Marunouchi Tokyo Guest Reviews

4.5/5
Great
131 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(131)
Positive reviews(119)
Reviews with photos/video(24)
Awesome rooms(18)
Awesome stay(17)
Great service(14)
Great location(13)
Easy to get around(10)
Awesome amenities(9)
Clean and tidy(8)
Convenient location(8)
Negative reviews(12)
Guest User
King Studio
Stayed in Mar 2024
Business travelers
14 Reviews
5.0
/5
Outstanding
Posted on Apr 10, 2024
位置很好很舒服
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Response from Property: Dear Guest Thank you for your recent stay at Ascott Marunouchi Tokyo. Very happy to see that you are satisfied with our good location. Hope you will come back to the hotel when you re-visit Tokyo. Management
Zhouzhenzhen
Studio Deluxe Double
Stayed in Mar 2024
Friends
7 Reviews
5.0
/5
Outstanding
Posted on Mar 25, 2024
Nice. The room is big. The location is convenient. Quiet in the bustle. Clean and tidy. The price/performance ratio is very good. I will choose here again next time I come. It's very close to the Imperial City. You can take a walk nearby. The hotel can help you call a taxi.
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Response from Property: Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
Anonymous User
King Studio
Stayed in Mar 2024
Business travelers
84 Reviews
5.0
/5
Outstanding
Posted on Apr 8, 2024
非常好的雅詩閣,是世界範圍內最好的雅詩閣。當然,是酒店公寓的範疇內嘛。
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Response from Property: Dear Guest, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are delighted to know that you are satisfied with our facility. We will continue our efforts to provide the best service for our precious guests. We are very much looking forward to serving you again soon. Management
kk104
King Studio
Stayed in Feb 2024
Solo travelers
21 Reviews
5.0
/5
Outstanding
Posted on Feb 29, 2024
The hotel is OK. There was a problem with the room at first, but it was solved later and we got a normal room. The internal facilities are OK, but it is very difficult to find. At first, the taxi driver had to go around several times to find it.
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Response from Property: Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. We will promote our hotel to taxi company going forward to understand our property. Hope you would come back to the hotel when you visit Tokyo once again. Management
Kyoo oh
One Bedroom Deluxe king Room
Stayed in Feb 2024
Booked for others
1 Reviews
5.0
/5
Outstanding
Posted on Feb 20, 2024
Great Hotel for business stay or family trip!
Response from Property: Dear Kyoo oh sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are delighted to hear that you are happy with your stay! We will keep working hard to provide the best service for our valued guests. We are very much looking forward to serving you and your family again soon. Guest service team
Guest User
Studio Deluxe Twin
Stayed in Feb 2024
Family
18 Reviews
5.0
/5
Outstanding
Posted on Feb 25, 2024
The location is excellent, travel is convenient, the room is large, and the cleanliness of Japanese hotels cannot be doubted. The service staff are attentive and courteous. There was a problem with breakfast coupons, but it was quickly resolved. I will choose this hotel again next time I travel.
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Response from Property: Dear Guest, Thank you very much for your staying at Ascott recently. Glad to hear that you were satisfied with our facilities, cleanliness and service. Looking forward to seeing you in the future. Management
Xijidaxiangya
King Studio
Stayed in Feb 2024
Business travelers
7 Reviews
4.0
/5
Very Good
Posted on Feb 18, 2024
The location is good, convenient for morning jog. Many hotel guests run around the Imperial Palace. There are not many choices for breakfast, but the taste is okay. Hotel settings are perfect to meet daily needs
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Response from Property: Dear Xijidaxiangya sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We truly appreciate your feedback for our service. Thank you very much for sharing your experience. I will let the restaurant staff know. We will keep working hard to provide the best service for our valued guests. We are very much looking forward to welcoming you again soon. Guest service team
Zhonglizhuxuan
One Bedroom Deluxe king Room
Stayed in Feb 2024
Family
5 Reviews
5.0
/5
Outstanding
Posted on Feb 18, 2024
Location: Very convenient, just near the Imperial Palace (5 minutes' walk) and Tokyo Station (15 minutes' walk) Transportation: The subway Otemachi Station is on the first underground floor, and you can take one stop to Tokyo Station. Catering: The breakfast in the hotel itself is relatively simple, not rich, but it is enough. The front desk is on the 22nd floor. There is a lobby bar open 24 hours a day, with self-service coffee and simple snacks. The B1 floor is a small dining street with noodles, rice bowls, izakayas, steaks, bars, and convenience stores. However, it opens late, and only one sushi restaurant opens at 11 o'clock in the morning. There are so many people at night, so if you go late, you won’t be able to get a seat. Room facilities: Because it is an apartment, there are induction cookers, range hoods, steamers, dishwashers, washers and dryers, and basic kitchen utensils for cooking. We did laundry the night before we left so we didn't have to bring home a pile of dirty laundry.
Original TextTranslated by Google
Response from Property: Dear Zhounglizhuxuan sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We truly appreciate your positive feedback for our service. Also, thank you very much for sharing your experience in details. We will keep working hard to provide the best service for our valued guests. We are looking forward to serving you again soon. Guest service team
QZ7758
King Studio
Stayed in Feb 2024
Friends
40 Reviews
5.0
/5
Outstanding
Posted on Mar 8, 2024
位置服務品質都很棒
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Response from Property: Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
Guest User
King Studio
Stayed in Feb 2024
Family
9 Reviews
5.0
/5
Outstanding
Posted on Feb 12, 2024
非常喜歡💕一直訂這個酒店
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Response from Property: Dear GuestThank you for staying with us at Ascott Marunouchi Tokyo. Glad to hear that you were satisfied with your recent stay. Looking forward to seeing you back here. Management
Steve
One Bedroom Executive
Stayed in Jan 2024
Family
35 Reviews
5.0
/5
Outstanding
Posted on Apr 7, 2024
Facilities: Complete. It's not easy to find an apartment of this size in Japan. Hygiene: Excellent. Environment: Located in the commercial center. There are not many restaurants nearby. They are all closed on weekends. Service: Good service. Free coffee every day. The room is cleaned very carefully.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
Guest User
Studio Deluxe Double
Stayed in Jan 2024
Business travelers
1 Reviews
4.7
/5
Amazing
Posted on Feb 3, 2024
Room is very well equip with a usable kitchen and washing machine with dryer is a big bonus. The room is also spacious with a proper working desk and also a small table for eating. Breakfast selection was abit of a let down.
Response from Property: Dear Guest, Thank you very much for your recent stay. Good to hear that you like facilities of our hotel. Thank you for your feedback on breakfast. We will share your comment with restaurant for improvement. Management
Guest User
King Studio
Stayed in Jan 2024
Family
4 Reviews
4.0
/5
Very Good
Posted on Feb 1, 2024
衞生間很臭,比第一次差很多!也是老了
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Response from Property: Dear Guest, Thank you for your staying at Ascott. Appreciate for your feedback. Will share your comment with housekeeping for further improvement. Management
nuan7nuan
King Studio
Stayed in Jan 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
乞丐房是沒有洗衣機的哈 訂的時候大家看清楚,交通特別便利 但是要仔細找 我退房了才知道有那麼便利
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Xiaoxiao:-)
One Bedroom Deluxe king Room
Stayed in Jan 2024
Couples
53 Reviews
5.0
/5
Outstanding
Posted on Jan 24, 2024
體驗很不錯
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