Pangmao520
August 14, 2022
It's hard to say. This hotel is the last hotel to stay in during the 14-day vacation in Yunnan and Guizhou. Also one of the worst experiences.
Service: Unfamiliar with the business. 1. This time I booked more than 10 hotels on Ctrip. The front desk took a long time to check in and the waiting time was very long. During the waiting period, the front desk received 2 calls, and also received a guest, saying that when I went upstairs and entered the room, I found that it was not cleaned at all. The sheets were not changed and the bathroom was dirty. 2. After 9 o'clock in the evening, I answered the call from the front desk and said that they made a mistake in their work, the deposit of 300 yuan was less, and the room fee had not been paid. I was asked to pay the room fee first. Well, they knocked on the door and I brushed again.
Facilities: 1. I was quite satisfied with the room, but found that the frosted glass in the bathroom is facing the bed, and there is no other single curtain! It is almost clearly visible to the naked eye. Please also pay attention to the privacy of the parent-child room, okay? No way, try to temporarily cover the towel you bring. 2. The child brushed his teeth before going to bed, and when he heard a bang in the bathroom, he ran to see it. The stone on the washbasin fell 2 pieces directly. The child was so startled that he almost hit his foot. The attitude of the front desk when they received the call was still very good. I took a look and said that it was degummed. When I checked out, I sent 2 anti-epidemic safety bags and an umbrella.
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