Waterside Resort

Waterside Resort Reviews

Waterside Resort

Xizha Street, No.118 Nvhong Street, Xizha Scient Area, Tongxiang, ChinaView Hotel Details
Waterside Resort
Waterside ResortWaterside ResortWaterside Resort
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1 night

Waterside Resort Guest Reviews

4.6/5
Very Good
2162 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All Reviews(2162)
Positive reviews(2111)
Reviews with photos/video(761)
Classy environment(339)
Delicious breakfast(302)
Close to scenic area(115)
Perfect for kids(55)
Great swimming pool(30)
Loved the night views(25)
Delicious buffet(19)
Negative reviews(51)
ESML
Guestroom (Double Bed) (Balcony)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 7, 2024
Its our 2nd time in Wuzhen, so we prefer staying a night is the best way or the only way for tourist to enjoy wonders of Wuzhen Watertown. This hotel is located inside the watertown so you have the privilege to roam till late and as early in the morning. Since its our first time staying in the hotel, we are not aware that the hotel has 2 entrances. We checked in at the common area, while our luggages will be transported to our designated hotels, since we only had a day to explore, without dropping to our hotel we go straight to the West part of Wuzhen water town. This time we almost finish the whole area, and we felt so amazed with bands singing inside restaurants, and it turned out so well. During the day, you can enjoy the old stone alley. We stayed in East gate, one unit has 3 rooms, 1 on the 1st floor (which we had), while 2 more rooms upstairs. Ground floor has a common area for morning tea time. We choose the lower ground since it has balcony overlooking a part of the watertown. While for the room, definitely its expected to be old style, but its clean, with typical Chinese decor of 4 posts bed frame, which practically makes the room a bit crowded. Breakfast is typical buffet type, good taste. Servers are very efficient, since guests coming in continuously. They're so attentive as soon as you finished your food, they'll surely cleans your plate out. Overall, we did enjoy our stay.
6/19
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Guest User
Featured Room (Double bed)
Stayed in Nov 2023
Friends
15 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Lovely hotel though reception could have explained the rooming options better and proposed better arrangements for 3 ladies in single rooms to share a villa
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Luigi Co
Featured Room (Double bed)
Stayed in Nov 2023
Family
7 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Our 2nd stay here. First one was 8 yrs ago. Good service, clean room, good water pressure and cozy bed. Breakfast also excellent. Highly recommend!
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Yun
Standard Room - Near Water
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 27, 2024
We had great stay! The included breakfast was delicious, lots of choices. The front desk people were very friendly and helpful. One thing need especially mention was the young man (too bad, I didn't get his work number), helped our luggage to parking lot after our checking out. He was very helpful and nice. My uncle forgot his reading glasses after we start to driving, this service guy called for people checked, found it's in my uncle's room and you guys arrange someone send the glasses to us while we were waiting in our car. We appreciate your help very much.
gwen
Guestroom (Double Bed) (Balcony)
Stayed in Jan 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 21, 2024
Located right inside the old town, the hotel is huge therefore they provide buggy service. Room was abit small & the balcony view was the lake inside the hotel not the one by the old town canal, so abit of a let down. But the breakfast by the canal was so much fun a must do.
Response from Property: Dear distinguished guests, thank you for your comments on the Pillow Water Resort Hotel. Your encouragement is the driving force of our efforts! It's an honor to serve you, and we sincerely look forward to seeing you again in the near future! The meaning of cold existence may be to let us find something warmer.
Wang
Superior Standard Room
Stayed in May 2024
Family
14 review
3.2/5
Posted on May 24, 2024
Room is dated but still comfortable to sleep. Good breakfast.
Response from Property: Dear guest, thank you for taking the time to provide feedback. Unfortunately, the check-in experience did not meet your expectations and we apologize for any inconvenience caused. Creating a high-quality accommodation experience for guests has always been our goal. There are a total of 16 hotels under the Wuzhen Scenic Area, with a variety of room types and different decoration styles. We look forward to your next stay and feel our unique service experience. We sincerely welcome you to visit again!
szqling
Featured Room (Double bed)
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Beautiful simple place. Value for money!! Booked the day before, glad i managed to get and experience. Check in was a breeze and staff were super helpful. Thank you 🥹🥹🙏🏻
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Guest User
Three-bedroom Suite A
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Unbelievably clean. Room was so warm which was nice as it was so cold outside when we stayed. We had 3 rooms in one unit. The staff and service are very good and helpful. Location in the middle of xizha scenic area was great! The staff can drive u anywhere by buggy if you don’t want to walk. The outdoor breakfast was amazing.. so much variety to try. The hotel breakfast even though included we did not try because we were too tired to get up early.
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
donia**
Superior Standard Room
Stayed in Apr 2023
Family
81 review
5.0/5
Outstanding
Posted on May 28, 2023
Very nice hotel room inside the westbound, impressed by the beautiful lobby, room size is good . Breakfast is great with wide variety of food.
Response from Property: Write the poetry of life into the preface of summer, the season when all things grow, and the pace of travel walks with time. Thank you very much for your recognition and support of Zhenshui Resort Hotel! We will continue to work hard and maintain enthusiasm for work, and hope that you will choose Zhenshui Holiday Hotel again next time you come to Wuzhen. All the staff of Zhenshui Holiday Hotel wish you a happy life and smooth work!
JanL.
Superior Standard Room
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2023
I stayed here with my family for one night. Great Hotel! The Hotel stuff was very friendly. The ambience was just awesome in the middle of this wonderful watertown. Worth a trip!
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Anonymous User
Superior Standard Room
Stayed in Feb 2023
Friends
1 review
5.0/5
Outstanding
Posted on Feb 8, 2023
nice!
Response from Property: Dear guest: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our bounden responsibility to provide guests with a wonderful stay experience. , we are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
THAO NGUYEN MINH
Standard Room - Near Water
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Good location
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Lichuanmei
Standard Room
Stayed in May 2024
Friends
20 review
5.0/5
Outstanding
Posted on May 15, 2024
very nice👍
Amber
Featured Room (Double bed)
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Mar 17, 2024
Nice n clean
Response from Property: No season of wind makes people feel more gentle and worthwhile than spring. Thank you very much for your love for Wuzhen. We will continue to work hard and maintain our enthusiasm for work. I hope you can choose Pillow Water Resort Hotel again when you come to Wuzhen next time. All the staff of Pillow Water Resort wish you a long journey, a long future and a good life!
Guest User
Superior Standard Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 26, 2024
When traveling to Wuzhen, I would like to thank Butler Kou for assisting with check-in and baggage check-in procedures at the visitor center, assisting in taking the shuttle bus to Dongzha, and lending two umbrellas, which made the trip in Dongzha smooth. The hotel thoughtfully provided welcome fruits and a refrigerator. Drinks are free and free. There are many mosquitoes near the water. Anti-mosquito spray is also provided in the room. The room as a whole has a retro style, especially the wardrobe. The switches rattle like old cabinets. It has been raining these days. There are also two umbrellas, which is thoughtfully designed. The only small drawback is that there are no USB sockets, but this is not covered up, and the hotel's intentions are still clear.
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