Hotels near Chicago Music Store, Tucson

Always a good sign when you stay at the same place a second time. We like to get the 2-bedroom suite (with loft) when we come to Tucson because it's a lot of space to spread out for the four of us. Full kitchen, two bathrooms, the works. Breakfast was included in a grab-and-go format. It had a fair amount of choices, though the egg burritos were inedible. Service was fine, and the room was clean. Barking dogs in an adjacent unit, but otherwise quiet. It was a little chilly in the room, and there was no easy way to raise the heat or find thick blankets. Overall, still a great place, and we would likely come back a third time.

Excellent hotel. Felt closer to a 4 star hotel. Very good value. Room was large with separate bedroom and living room. Modern bathroom. Large complex with rooms opening to outdoor corridors overlooking a central pool area. Pool area looked very inviting, but it was too cold when I stayed in late February. Plenty of free parking surrounding the complex so never a long walk to the car. Complimentary breakfast which included freshly made to order omelets. A bit of a wait to get one but still a nice touch. Located on the Northeast side of Tucson which made it easy to get out to Sabino Canyon but still not too far from downtown.

Beautiful environment, very good,

We have offered this feedback to corporate and property general management via email with no reply. Sadly, due to the issues that we experienced we probably won't be visiting again. Its a beautiful property but the staff and issues we experienced don't allow us to highly recommend. (+)At check-in my wife had a helpful and excellent experience with Jaime Ortiz. He took the time to help her get our family and our luggage to the room since I had not arrived yet. He is to be commended for his genuine attention and how truly eager he was to help. (-)My wife enjoyed cocktails from the Azul lounge and unfortunately received very aloof service from the female bartender with dark hair and glasses. I also experienced this same level of dissatisfactory service from this particular bartender on a separate occasion on Saturday. (-) Saturday morning our room was covered by black ants. My wife called the front desk and asked that housekeeping or maintenance please come to the room to address the issue. The issue was not taken care of until a few hours later while we were at the pool. (+) Saturday, we spent our breakfast at Azul and Tommy was our server. He was warm, friendly, and very helpful. He made recommendations for entrée selections and interacted with our children in a genuine way. (+) We spent Saturday late morning and early afternoon at the pool and Andrea helped us with our alcohol and food order. She was very sweet and checked on us as she saw us around at the different pools. (+) We booked our 2 children into the Kids Club from 5:50pm-7:50pm on Saturday. Hannah was efficient in the reservation and check in process. Our children detailed that they had fun. (+) We wanted to enjoy some tapas from Contigo while our kids were in the Kids Club but didn’t know how to get there. We went to the front desk and Andrianna actually came around the desk and walked us to the door to ensure we had correct directions. She was the 2nd employee, from Jaime (mentioned earlier) that went above and beyond to help my family. (+) At Contigo our experience was perfection, which we hadn’t experienced at La Paloma up to the point unfortunately. My wife made sure to ask for the manager, Jorge, and share that Erin O and our server Danny V were such great staff members throughout our meal! (-) We returned to our room to see that the ants were still prevalent now having gotten into all of my children’s snacks and a dozen cookies we had delivered to the hotel for our children as a Saturday night surprise. Ants were in my son’s shoes and our carryon bags. It was a mess and my wife had to spend some time on her staycation cleaning our room and hotel furniture, and throwing out so much food! (-) We went to breakfast again at Azul on Sunday morning and Michelle was our server. She forgot to fulfill some of our small requests and our drinks were not refilled in our meal. When she came to bring our bill she open mouthed coughed onto my son and his pancakes. This is appalling! She made n

Price wasn’t bad. As a whole the hotel looks pretty good, lobby area was nice, employees were friendly. But first I booked a double Queen and they moved my family of 4 to a single king and gave me a rollaway. At first glance the room looked ok but upon closer look it was fairly dirty. Dead bugs in all the lights, stains on the bedding, dead bug smashed on the wall, markings and dirty on the walls. Doors have a sizeable gap at the bottom and walls are thin so you hear everything. And during the 3 nights we were here people were very loud and inconsiderate of other guests, slamming doors, running down the hallway. The rollaway was completely stained over most of the bed. Over all very meh stay.

No dishes

We have stayed at this hotel two other times. It has been remodled. No more carpet which is good very clean. Comfortable beds, the shower was awesome as was the staff. Jimmica was awesome, had to give her a hug before we left