Hotels in Zama, Tulum

Beautiful boutique hotel with a kind team of workers! It feels like a little hidden gem tucked away off the beaten path. This hotel was my favorite part of my trip! Nicole at the front desk was very welcoming! The size of their suites is very generous and it's nice to have the space to spread out and relax. I loved having a full-sized kitchen area and they provide you with utensils, cookware, dishes, and everything you need to feel at home. The bed was on the firm side but very comfortable and it was nice to have separate air conditioning units in the bedroom and living room. I was pleasantly surprised to learn that my breakfast was included each morning because I booked directly on their website. At the time I'm writing this taxis into centro town were around $200 - $300 pesos from this area and a taxi into the hotel zone ran around $40 - $50 US. I would absolutely come back!

With a stay at Niik Tulum, you'll be centrally located in Tulum, a 3-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This hotel is 3.3 mi (5.4 km) from Tulum Beach and 11.7 mi (18.9 km) from Xel-Há Park.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 19 individually decorated guestrooms, featuring microwaves and minibars. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Stayed here 6 nights for our honeymoon in Oct of 2024 in a king suite with a private pool. The hotel accommodations were very comfortable and the staff was all friendly and attentive. The hotel restaurants were also delicious and we ate room service from them quite a bit as my husband ended up sick for the first half of our visit. Only minor complaint is for more towels to be stocked in the room, felt as though I was constantly having to ask for more between swimming and showering daily. We did a couples ritual massage and hot tub at the healing spot which was nice and relaxing. Only note here is that the spot is not very private as it is open air in the courtyard so if you prefer more privacy and quiet it would not be ideal but we enjoyed it nonetheless. We have already discussed making a return trip with our friends for a group visit in the future and agree it would be hard to beat the value and amenities provided at Copal Tulum.

The room was very small and had a rooftop view, but the view was only on the 4th floor, so it wasn't that good, and I could see the window next door, so I had to keep the blinds open every day. The pool is small, but the interior is very neat and pretty. The female staff was a little rude when I checked in. Other staff are friendly

We enjoy this hotel so much we have stayed every time we are in Tulum! The rooms are clean and nicely decorated, the jungle view is beautiful. We have stayed in many of the different rooms but our favorite is the one bedroom suite with balcony. The terrace suite is nice too, but the terrace isn’t covered so when it rains you lose that space. We love how accommodating and friendly the staff are. I think I lost something every day we were there last time (swimsuit coverup, sandals, car keys) and they were right there to make sure I was reunited with my items. The breakfast staff was great, they made sure you had everything you wanted and again, always a smile to great you. The bar staff was excellent also, we mainly ate at the downstairs bar and had our food delivered poolside. It didn’t take long for them to know our favorites! Make sure you take advantage of the 2 free drinks and the twentyish dollars in credit you get each night. The rooftop pool is reserved for adults, but during the day if no one is up there, they did allow our son to get in (he is 10). The rooftop pool is great, it is an infinitely edge looking out at the jungle. The downstairs pool feels more intimate. The housekeeping staff is also on point, we often only have housekeeping when we need it, a few days in to our stay usually, but the day we had it done everything was perfect upon our return, and the toys my son had bought were cutely arranged on his bed (which they also made up properly for us!). The location is great for nearby restaurants (which I found to be better than the ones on the beach) and renting a car or scooter. Take advantage of the lagoon snorkeling trip they offer as well, you have to rent the snorkel gear but the entrance fee and the transportation fee are included. In Tulum transportation so expensive!! We did not do the beach transportation but they do offer that. They also have a laundry facility! We brought detergent and quarters with us. If we were to come back to Tulum we would stay here again.

Absolutely loved staying at Mayan monkey hostel! I had so much fun almost beating Brian in a beer pong competition. He gave us free shots and somehow managed to be the sexiest man and woman at the same time!! We love Brian🥰🥰 he even took the picture for us!!

With a stay at Zereno Boutique Hotel in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This hotel is 3.2 mi (5.2 km) from Tulum Beach and 11.9 mi (19.1 km) from Xel-Há Park.Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A shuttle from the airport to the hotel is complimentary (available on request).Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

We love it! The rooftop restaurant and pool is luxurious and fun. Angel and Eduardo were our attentive, professional and friendly waiters. The food was fresh and tasty. We loved the lemon pie and quinoa bowl! The room is contemporary, clean and includes everything you need. The front desk staff are great too! They helped us coordinate a local tour. Paula was great. A 7-11, retail shops, spas and restaurants are all within walking distance. We loved this hotel and wouldn’t change a thing. We stayed for five nights and it was the perfect length to relax and explore the area. We plan to return for another relaxing vacation.

Nestled amidst lush greenery, Orchid Hotel in Tulum strikes a lovely balance between natural charm and modern comfort. From the moment we arrived and were greeted with a delightful welcome drink, the tone for a relaxing retreat was set. The hotel's unique architecture is a visual treat, harmonizing beautifully with its peaceful surroundings, yet it's conveniently walkable to the city's vibrant heart. The staff at Orchid Hotel deserves a special mention for their friendly and attentive service, always on hand to help and enhance our stay. Our room was a sanctuary of space and comfort, featuring a large, cozy bed that was perfect for restful nights. The spacious shower and the private outdoor bathtub added a touch of luxury, though the need for staff intervention to empty the tub did slightly limit our spontaneity. A standout feature was the complimentary access to the hotel’s exclusive beach club, enhancing our experience with lovely seaside relaxation options. On the downside, we faced a couple of hitches. There was an unpleasant odor from the toilet that was hard to ignore, and the breakfast—despite its hefty price tag—was underwhelming in both variety and flavor. Despite these issues, the positives of Orchid Hotel overshadow the negatives. Its tranquil location, combined with the generous room amenities, friendly service, and added beach club access, makes it a place I would happily recommend for a serene getaway in Tulum.

I’m so glad we stayed here. The hotel was great and the staff was so kind throughout our trip. We loved the social hour, the snacks and cocktails were terrific. We stayed for four nights and were able to borrow bikes to ride to the beach, to cenotes, or into town. Huge thank you to everyone there, especially Daniela, Edwars, Luis, and Pedro, for making the trip so special and helping me celebrate my birthday. We already can’t wait to come back.