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5 star

Hotelito Azul
4.1/5103 Reviews

Hotelito Azul

Zona Hotelera Tulum|0.61km from Aldea Luum
We had an overall wonderful experience for our 7 days spent at Hotelito Azul! We went with another couple and each stayed in the Oceanfront Suites (we were above them, they were ground level). The rooms were clean and spacious. Somewhat limited storage for clothes but we made the best of the shelving/hanging unit provided. The shower is a dream. The maid service cleaned our room daily and did a wonderful job! We loved the treats left on our pillows each day. AC was yours to control. One challenge we faced that would have a simple fix was the lack of rugs in the room. You’re walking through sand to get to your room and yes, there’s a bucket of water to rinse before entering however we were desperate for a small outdoor rug or just something at either the sides or foot of the bed to brush off sand before getting in bed. Interestingly, our friends downstairs had an awesome runner at the foot of their bed so maybe just consistency with that would make a huge difference! You wake to a cute basket with coffee each morning and they will refill your drinking water as much as you need it in the room. We can’t say enough good things about the staff. You communicate to them through What’sApp which offered quick responses to any questions or concerns or when ordering food/drink. Larissa, the concierge was WONDERFUL. She welcomed us every day and made us feel right at home and taken care of during our stay. She helped fill out trip with wonderful experiences whether it be tours, great local spots for food/drink or logistics. We rented scooters from the hotel the majority of our vacation days and it was well worth it. We did find the prices just across the street were cheaper however we liked the convenience of renting through the hotel. The food and drink at the hotel is all delicious, although we quickly learned that eating and drinking on the beach does get expensive, so we chose wisely when/how much we ate at the hotel. This just comes with the location. The physical location of the hotel is ideal because it isn’t too far down into the beach strip, which traffic became pretty bad the further you drove in. The aesthetic and details of the hotel are perfect for making you feel like you’re living in a whimsical jungle. FYI to all looking to stay on the beach in Tulum, during April-November or so, Tulum gets a massive amount of seaweed that makes it nearly impossible to swim in the ocean. The hotels, including Hotelito Azul, do their best to remove as much seaweed from the beach as possible, but man, is it an uphill battle. This limited our ability to sit out on the beach unfortunately, because the only relief from the heat was the outdoor shower. Which, again, is lovely, but not the ocean. Luckily, Tulum has so many other wonderful things to do that we did not feel this impacted our trip in any significant way. Those that travel during the better months have a lovely beachfront area to look forward to at Hotelito Azul. All in all, we loved our stay at this hotel and look forward to returning in the future! Thank you all!
Tago Tulum
4.4/566 Reviews

Tago Tulum

Zona Hotelera Tulum|0.75km from Aldea Luum

Latest booking 5 hrs ago

The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.

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Breakfast

Coco Unlimited
4.2/5103 Reviews

Coco Unlimited

Zona Hotelera Tulum|0.15km from Aldea Luum
We stayed 4 days/3 nights. The staff was all extremely kind and welcoming from the beginning of our stay until the moment we checked out. Great location for us. The hotel is closer to the beginning of the hotel zone. Nights were quiet when we stayed and did not hear the music from the other clubs/hotels in the area. The garden view room we received was very clean and just what we needed. The mattress was extremely comfortable (to our standards) and the room was spacious for two. There is no fridge in the room but the front desk was always kind enough to provide ice when needed. The location is at the beginning of the hotel zone which was ideal for us as we felt it was a quiet and relaxing place to stay. And it was so easy to ride our bikes around the area and into the city. The staff was all working extremely hard to accommodate and ensure that people are enjoying their stay at the hotel. The breakfast was flavourful and consistent every morning. Their cantaloupe juice is a must if its an option. We had dinner once the first night and I really enjoyed their fish tacos. And we always tried to take advantage of their happy hours when we could. We were out exploring the area most of the time but always looked forward to coming back to the hotel to relax and enjoy the beach. That to me says a lot. I would highly recommend staying here. I might write their names incorrectly but thank you to Chris, Allan and Girard (so sorry if I did not get your name right) for all your assistance and advice during our stay.
Ana y Jose Hotel & Spa Tulum
4.6/559 Reviews

Ana y Jose Hotel & Spa Tulum

Zona Hotelera Tulum|0.28km from Aldea Luum
With a stay at Ana y Jose Hotel & Spa Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. This luxury hotel is 2.2 mi (3.5 km) from Tulum National Park and 3.6 mi (5.8 km) from Playa Paraiso.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at ANA Y JOSE, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This hotel has 1507 square feet (140 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 32 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

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Family friendly

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Explore Guest Reviews of Hotels in Tulum

Searching for hotels near Aldea Luum? Compare room rates and reviews to find your ideal stay.
Selina Tulum
3.8/5102 Reviews
Zona Hotelera
Very good hostel. The best Selina I went to so far without a doubt, and with very good service
Akkuun Tulum - Adults Only
3.7/557 Reviews
Zona Hotelera
Ce qui s’appelle suite est une chambre très spacieuse, mais il manque beaucoup d’espace pour ranger ses vêtements, seule une petite tringle avec quelques cintres et une petite étagère, très insuffisant pour un séjour de 6 jours. Wc séparé et très très grande douche, mais pas d’espace ni rangement pour ses affaires de toilettes autour de la vasque. En réalité le ménage n’est pas fait, il vous font le lit (sans changer les draps même si vous le demandez) et vous change les serviettes de toilette. Le personnel est très sympathique, que ce soit à la réception, au bar ou au petit déjeuner. L’hôtel est très bien situé face mer avec accès direct sur la plage. Chaise longue et parasol vous sont proposés gracieusement, et on y vient même vous servir si vous commandez un rafraîchissement . Point très très négatif, à côté de l’hôtel il y a un espèce de club en plein air, qui chaque vendredi et samedi fait discothèque de plein air jusqu’à 01h30. Impossible de dormir, tellement la musique est forte et les basses vont même jusqu’à faire des vibrations dans votre chambre, c’est horrible.
Tago Tulum
4.4/566 Reviews
Zona Hotelera
The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.
Casa Teka
4.3/523 Reviews
Zona Hotelera
Casa Teka was above and beyond our expectations. The level of service was phenomenal and the location was ideal, we would highly recommend and will definitely be returning. It was my boyfriend's 30th birthday and on arrival, they had beautifully decorated the room which was really thoughtful and unexpected. The room was spacious, comfortable and the bathroom/shower was luxurious. Every morning we went down to the cenote to have a delicious breakfast and a swim (the staff at the restaurant were really lovely as well!) The hotel is in the perfect location, within walking distance of the best restaurants and venues. You also have access to a gorgeous, high-end beach club just over the road. We used the free bikes on a couple of occasions which was great. I honestly can't say enough about this place, we fell in love with it but the thing that stood out the most was the service, everyone was SO friendly, welcoming and helpful. We felt genuinely sad leaving! We'll be back but definitely go if you can!!
Coco Unlimited
4.2/5103 Reviews
Zona Hotelera
We stayed 4 days/3 nights. The staff was all extremely kind and welcoming from the beginning of our stay until the moment we checked out. Great location for us. The hotel is closer to the beginning of the hotel zone. Nights were quiet when we stayed and did not hear the music from the other clubs/hotels in the area. The garden view room we received was very clean and just what we needed. The mattress was extremely comfortable (to our standards) and the room was spacious for two. There is no fridge in the room but the front desk was always kind enough to provide ice when needed. The location is at the beginning of the hotel zone which was ideal for us as we felt it was a quiet and relaxing place to stay. And it was so easy to ride our bikes around the area and into the city. The staff was all working extremely hard to accommodate and ensure that people are enjoying their stay at the hotel. The breakfast was flavourful and consistent every morning. Their cantaloupe juice is a must if its an option. We had dinner once the first night and I really enjoyed their fish tacos. And we always tried to take advantage of their happy hours when we could. We were out exploring the area most of the time but always looked forward to coming back to the hotel to relax and enjoy the beach. That to me says a lot. I would highly recommend staying here. I might write their names incorrectly but thank you to Chris, Allan and Girard (so sorry if I did not get your name right) for all your assistance and advice during our stay.
Hotel Zulum
3.3/536 Reviews
Zona Hotelera
The room is simple and the hammock is very stylish. In the jungle by the sea, the selling point of eco-hotels is still great. The bath water is not hot enough.

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