Ramada by Wyndham des Moines Tropics Resort & Conference Ctr
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Urbandale
Ramada by Wyndham des Moines Tropics Resort & Conference Ctr
Health Protected
5000 Merle Hay Rd, Urbandale, Iowa, 50322, United States
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Located in Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines is within a 10-minute drive of Iowa Gold Star Military Museum and Buccaneer Arena. This family-friendly hotel is 5.1 mi (8.2 km) from Des Moines Community Playhouse and 7.5 mi (12.1 km) from John and Mary Pappajohn Sculpture Park.Show More
We Price Match
3.1/5Cleanliness: 3.1
All 102 Reviews
Amenities
Golf CourseIndoor Swimming PoolFitness RoomPrivate ParkingFreeBarBowling AlleyRestaurantMeeting RoomChildren's PoolWater Park
All Amenities
Surroundings
Airport: Des Moines International Airport
(10.1 miles)
Landmarks: Brass Armadillo Antique Mall - Des Moines
(4.6 miles)
Landmarks: Hoyt Sherman Place
(5.3 miles)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
1
1 King Bed 2 Queen Beds, Two-Bedroom Suite, Non-Smoking
Non-smoking
In-room Wi-Fi
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2
Deluxe King Room-Poolside/Non-Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
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2
1 King Bed, Deluxe One-Bedroom Suite, Poolside, Non-Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
2
1 Queen Bed, Accessible Room, Poolside, Non-Smoking
1 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
4
King Suite Pool Side-Non-Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
2
2 Queen Beds, Suite, Pool View, Non-Smoking
2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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2
2 Queen Beds, Pool Side, Non-Smoking
2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
2
Deluxe King Suite - Non-Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
3
Deluxe King Room - Non-Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
4
King Room - Non-Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
4
2 Queen Beds, Deluxe Room, Non-Smoking
2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
2
Non-Smoking 2 Queen Beds Room
2 Queen bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Hair Conditioner
Check Availability
2
Queen Room-Mobility Accessible/Non-Smoking
1 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
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Guest Reviews(102)
3.1/5
Verified Reviews- Cleanliness3.1
- Amenities3
- Location3.1
- Service3.1
Jesse
March 14, 2024
It was way better than I thought it would be for only 77 dollars a night. For sure will be going back.
Terrance Morgan
February 26, 2023
Seems as though all of the vending and ice machines weren't working on the first floor. Lots games were out of order as well. I'm also pretty sure my room had a mouse in it.
Sumara
August 8, 2023
So this is a wild ride but here we go. We checked in for a 3 night stay and had a poolside room. The key to our poolside door never worked with our key despite going to the desk 4 times. No biggie, we could just use the other door. Our room inside was dark and humid and had paint chipping on the walls near the bed. The bathroom door never fully closed. On the last night of our stay we made the mistake of exiting through our poolside door and realized when we arrived back at 9pm that we had our other door latched. We went to the desk and asked for help. We waited around an hour and kept checking when they'd send someone. Finally a woman came and tried to open our door with a master key. It still did not work. She said maintenance would come. It was close to 11pm at this point when I went to our car to grab something. I came back into the lobby only to hear two employees absolutely screaming at each other over our door issue. I didn't feel safe interjecting so I went to wait back up by our room with my friend. My friend went down to see what was going down and he mentioned to me that the police were now outside. Apparently the argument had escalated and I am not sure how. Mind you, my room is still locked with my stuff in it, a long with a medication that I need to take in a timely manner. My friend came back up (time now closer to midnight) and said they were putting us in a different room for the night and we could access our old room in the m
RaKeisha
August 7, 2023
My family and I stayed while at the AAU Junior Olympics. The staff was nice and courteous. It is not a bad facility. I was able to get in the hot tub. The major slide was not working and the hotel sent a notification in advance. The hotel was on top of things. The restaurant was good. After we had a late arrival, I was happy the restaurant was still open after being on the road all day. Overall, my rate would be 8.5 out of 10.
Kathy
August 7, 2023
The front desk agents were very helpful and friendly. I was not thrilled with the key situation. We had to go to the front desk at least once a day and reactivate our keys because we kept getting locked out of our room. We were there 5 nights and our rooms were never cleaned. We had to go to the front desk to get new towels and toilet paper. Also the trash was never taken out of our rooms. Our children did enjoy the pool area very much.
Verified traveler
August 4, 2023
The beds were good, and the shower was good. But we were really frustrated about the pool. The hours are not listed anywhere on any signs, not shared at check-in, and not printed in the room. We found out only on the morning of our stay that the pool doesn't re-open on weekdays until 1pm. Had we known there is no morning pool access, we would've stayed elsewhere at a hotel with normal pool hours. The lack of transparency was disappointing. For as cool as the water park features were, this loss of pool time was even more disappointing for my kids.
Alisha
July 31, 2023
Our room had burned out light bulbs the bathroom door was super hard to open and close. The toilet just ran unless you messed with the handle. There is a plastic bag over the smoke detector. Bugs filled the window and it smelled like stale chlorine. The slides havnt worked in a year but they still claim this as a water park. The ac in the building doesn’t work so it’s sweltering hot and humid. Paint was peeling off the walls and the carpet felt hard and rough. Outside was littered with trash. One door the handle was broken off. Another door you didn’t have to use the keycard because “maintenance”uses it for smoking and taking out trash. The room I was supposed to get wasn’t available even though I called and verified the night before and booked this way in advance.
Shannon
July 30, 2023
No cleaning service outlets didnt work ,paint chipping ,waterslides dont work and hot tube doesn't work and the arcade has limited games
DeeAnn
July 22, 2023
Tan out of toilet paper. Late getting in our room. Asked for clean an towels and they didn’t bring any
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1975
- Number of Rooms: 242
Located in Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines is within a 10-minute drive of Iowa Gold Star Military Museum and Buccaneer Arena. This family-friendly hotel is 5.1 mi (8.2 km) from Des Moines Community Playhouse and 7.5 mi (12.1 km) from John and Mary Pappajohn Sculpture Park.
Enjoy recreational amenities such as a water park and an indoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at Castaways Grill, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Urbandale? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 166 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Enjoy recreational amenities such as a water park and an indoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at Castaways Grill, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Urbandale? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 166 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Golf Course
Indoor Swimming Pool
Fitness Room
Private ParkingFree
Bar
Bowling Alley
Restaurant
Meeting RoomAdditional charge
Children's Pool
Water Park
Water Slide
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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