Kangyu Airport Hotel (Urumqi Airport)

The hotel room is clean, tidy and sanitary. The front desk staff is warm and friendly. The service is good. Friends who are traveling on business or tourism can choose Airport Hotel. It is worth recommending 👍👍👍

I would like to call it a price of less than 200, and a 300-400 enjoyment. The front desk lady also gave us breakfast, which was very nice! She also sent us to the airport. The service was very good. I felt that the beautiful Xinjiang welcomed me!

It's quite close to the airport. There is a McDonald's nearby. You can see the planes taking off and landing from the window. The accommodation environment is very good, the sound insulation effect is OK, you can sleep well at night, and there is a special airport pick-up service.

The environment is really good, the service is also very good, the hygiene and intelligence are very good, very safe, I recommend staying here near the airport, takeaway is also very convenient

The room is clean and the price is favorable. I am very satisfied. More than 30 of us signed up for a social tour group for young people to come to Xinjiang. Hahaha, we moved in together with many friends. I just said that the TV is very big. I didn’t even take a picture of the bed and the room environment. I like the dry and wet separation very much!

The service attitude and facilities are very poor: Airport pick-up: It is said that the airport pick-up, I arrived late at night, and called the hotel after picking up the luggage. The hotel said that they would pick me up. As a result, I waited for 40 minutes and did not receive any calls from the driver. I didn't know whether he would pick me up or when he was expected to arrive. Later, I took a taxi back to the hotel. The hotel is only 15 minutes away from the airport. Is it difficult to say when to arrive and wait for someone? Hotel facilities: The sheets are not clean. I don't know if they are not changed or not cleaned. The curtains cannot be completely closed. There is no hot water in the faucet of the wash basin. The toilet is very easy to block. The anti-theft lock at the door is useless. I put a chair in front of the door in the middle of the night. There is Xiaodu in the room. It said that it was done when I turned off the TV and the curtains, but in fact, there was no connection at all. Everything had to be done manually. Because the hotel was late to pick me up, I arrived at the hotel too late and was very tired, so I just dealt with it for one night and did not change the room. I have never stayed in a hotel that is so different from the pictures. The decoration inside the house looks like a good hotel, but the subsequent services are not up to par. The investor of this hotel really needs to think about why his hotel is so good and why the subsequent management is like this. Gifts: It is said that there are gifts, but in fact I didn't see anything.

The hotel is close to the airport, the environment is quiet and easy to find. The room facilities are new and complete, with Xiaodu smart whole-house control which is very convenient, electric curtains, and good hygiene. We arrived in the morning, the front desk lady was very considerate and gentle, and upgraded the room for free and checked in early. The hotel provides free airport drop-off service, and the lady also thoughtfully prepared two breakfasts, which made us feel very warm, recommended.

I usually give full marks... However, the low marks for their services and facilities are for the airport pick-up service... The hotel room itself is still OK. First, the advantages: the hotel is really cost-effective, the room is large enough, the room hardware facilities are also good, and the hotel is separated from the airport runway by a wall, but the sound insulation is good, and free airport pick-up service is also provided; Let's talk about the disadvantages: as an airport hotel, the airport pick-up service really has a lot of room for improvement... Airport pick-up: call the hotel front desk before boarding the plane to ask about the pick-up, and reply to contact the front desk after getting off the plane. After getting off the plane and getting my luggage, I couldn't get through to the hotel front desk for 20 minutes. The explanation was that there was a problem with the phone line... Airport transfer: 1. When I checked in, I registered for the airport transfer the next day in advance. The flight was at 7:50 and the journey took 10 minutes. The front desk said that the airport transfer bus would leave at the top of the hour. At first, they recommended that I leave at 5:00... (Maybe because I knew there would be a lot of people at 6:00 the next day. In fact, the final departure was scheduled at 6:15, and the check-in + security check was completed at 6:45) 2. Finally, the shuttle bus was scheduled at 6:00. The front desk said that I would go downstairs at 5:45 and the bus would leave on time at 6:00. In fact, nearly 20 people got off early the next morning. The hotel only had two 7-seater business cars, so they had to leave in batches! 3. The hotel's airport transfer car had a very small trunk, and a normal 30-inch suitcase could not be placed. The driver also said that my suitcase was too big... It was speechless... Is this an airport hotel at an international airport? 4. There were many people and few cars at the airport transfer, but the hotel did not maintain order at all! There was no first come first served! After the bus arrived, the people who got off later (referring to those who arrived late at the lobby to wait for the bus) sat on the bus first. After I put my luggage in the trunk, there were no seats left in the bus... The front desk and the driver didn't care at all! 5. Finally, I got on the bus. The five people except the driver in the seven-seat business car were all going to T1. As a result, after the bus left, the front desk called to say that there was another person. The driver went back to the hotel to pick up the person. The last person to go to T2, the driver sent the last and only person to T2 first, and then sent the remaining five people who got on the bus first to T1, hehe... This early morning airport drop-off really ruined the good mood of the day... In the actual situation in the morning, the hotel can completely send off the airport every half an hour (there are no flights arriving at Urumqi Airport at 6-7 o'clock, so there is no problem of needing to pick up the airport at the same time after sending the airport), one person per seat, the experience will be much better, and it will also avoid people without quality cutting in line... As a four-star airport hotel, it is recommended to optimize the details of the airport pick-up service