Full marks for service staff, service attitude, and hygiene! However, there are big problems with the hotel management. I booked a deluxe king-size bed room, but because I arrived at the hotel after midnight, there was only the last room left. The area written on Ctrip is 35m², but the actual area is definitely not that large. There is a difference between the Ctrip picture and the actual room type, which is small. Moreover, the facilities are inconsistent. After communicating with the staff, they were very active in resolving the refund, but this problem should not be the fault of the service staff. It must be that the management arranged it for the service staff. This last room is also considered a deluxe king-size bed room, so the waiter dared to do so. I hope it will be improved! Once again, I emphasize that the service staff is very good, very professional, and considerate! See the specific picture above. The deluxe king-size bed room I booked can be compared with the Ctrip promotional picture and the actual situation. I hope the management of your hotel will pay attention to it.
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