We stayed for four days. The room we booked included a fruit platter and a bedtime yogurt, which is ridiculous. They didn't provide it on the day we checked in—isn't that deceiving customers? The next day, my husband called the front desk because we booked through the itinerary, and they said our booking was too cheap and their costs were too high, so they wouldn't provide it. I was speechless. What does your high cost have to do with us? You can just close down! If your costs are high, why did you advertise the fruit platter and yogurt? The next day, my husband called the front desk to ask for them, and they lied, saying they provided them that day. Don't you know whether they provided them or not? On the third day, a hotel staff member knocked on our door to deliver the yogurt and fruit platter, but completely ignored us. We stayed for four days, and the police asked us about it every single day. They didn't say anything the first time, but they asked us four days in a row. I want to ask you, Bao'an *****, I wore the same clothes for four days! Even the police don't treat people like this, like they're checking on criminals. It was extremely uncomfortable. I don't know how your front desk staff could have the nerve to ask my husband for a good review.
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