Mercure Urumqi Doowin Wanda Plaza

Important equipment was being charged in the room, but the waiter took the room card away without permission or asking, causing the equipment to run out of power when in use. I told him to give me a few more bottles of water, but I didn’t seem to hear him. Can this hotel confiscate room cards from guests who have not checked out? Really don't understand.

The lady at the front desk was very nice and the accommodation was okay. The room was quite hot.

I am very satisfied with my choice of Mercure this time! Booking a room was stressful during the Spring Festival. A family of three booked a standard room on Ctrip and went to the store to request an upgrade. Guo Yunfei and Ma Lin at the front desk immediately adjusted the room and made them feel at home. The room is full of smart experiences, calling Xiaodu Xiaodu can solve all needs! The smart toilet gives me the experience of home! The cute intelligent robot is even more considerate. The breakfast is rich in variety and delicious! Next time you travel, Mercure is your first choice!

The environment of the hotel is quite good. I booked a room with breakfast. However, breakfast is free during the Chinese New Year. The room was upgraded for free. Taking a taxi is also convenient. Zhang Yingxuan at the front desk has a very good service attitude. Highly recommended!

The location is very good. There is Wanda and a supermarket downstairs. There is also Shenzhou Car Rental and a gas station next to it. There are light shows and trains to the north. There are a lot of delicious food around. It is not far from Hotan Second Street. The service of the waiters is very good. They even gave away dumplings on New Year's Eve. to room

When we first arrived at our first hotel in Xinjiang, we two girls booked a regular double room. When we checked in, there was only one room at the end of the corridor. The beautiful lady Edina thoughtfully upgraded us to a superior room for free. Bed room, this is so considerate! The hotel is very comfortable. Throughout the whole process, the hotel staff's service was very good, including our little brother Guo Yunfei. In the end, what impressed me most was that everyone was smiling 💯! Everyone who likes to laugh and look good when they smile, hahahahahaha

The hotel is located in the city center, so it is very convenient to go anywhere, and the most important thing is that the hotel is located inside Wanda Plaza and Dehui Baby Plaza. Not only there are many delicious food, but it is also super easy to go shopping! The guy at the front desk, Mustapa (emphasis here, haha), is very warm and thoughtful in his service. He will talk to you seriously for a long time about any questions you may have. He also upgraded the room, which is really great. The room is clean, and the most satisfying thing is that it has a smart toilet, hahaha, and the temperature adjustment is quite comfortable. In short, it is very suitable for both business and family travel. I will choose the Mercure Hotel when I come back to Urumqi next time!

The environment and services are very good ~ the transportation is convenient and the surrounding facilities are complete. Just downstairs is Wanda Plaza, where everything is available. Although there were some minor problems in the middle, the lady at the front desk took care of them. Thanks to Guo Yunfei and all the ladies at the front desk for their enthusiasm and care for us. I will choose this place again when I come to Urumqi in the future!