Not ADA friendly/accessible. Run. Run far away from this place as fast as you can if you have the option. Drive the extra 30 miles to the next place. The parking lot was torn up from construction, the few spaces available were full. There was no handicap parking, however we were allowed to park in the EV parking spot because it was right by the door. We reserved through *******, there was no mention of there not being an elevator. My family member is handicapped and cannot walk upstairs. We received a second floor room. I asked the woman at the front if we could switch it for a bottom floor, since there was no elevator. This is where the issue began. She was extremely put out by this, lots of sighing and grumbling. Then she charged us an ‘upgrade’ fee for the room because ‘it’s on the bottom floor’. The whole front smelled like low grade skunk ****. The experience from start to finish was horrible. I contacted *******, since we used them to book the room, and they were no help either. Complete mess. The ADA allows for reasonable accommodations. We didn’t ask for anything unreasonable, just accessibility to the room.