H2 Hotel Wien

The hotel is very new, well-equipped, and the service is very good. The breakfast selection is rich and the room is very comfortable. Very close to the subway, and the nearby functions are also very convenient! Will definitely stay again if I have the chance.

The hotel cheated tourists out of money. The platform had already paid all the fees, but they charged an extra 83 euros for the room. I checked out the next day and asked the front desk for a refund. They said they would refund it within 3 working days, but I have not received it yet.

It's near the subway station. Take U4 for five stops from the Golden Hall.

酒店比較現代，有四人一間親子房間很不錯，到周邊景點很方便。

This hotel is more of a youth hostel than a hotel. When we visited Vienna, the H2 was full of young people who made a terrible noise in the corridors every night. A request for quiet did not help. Neither did our complaint to reception. They promised to remedy the situation, but nothing was done. Our shower was broken, but it had not been repaired by the time we left. In the afternoon, there was drilling in the building, and many floors do not appear to be finished yet. This is a new building. The loud room ventilation switched on at 6 a.m., and you could not turn it off yourself. The entrance to the H2 is a little difficult to find. The reception is on the 2nd floor of a huge building. There are no shelves and no closet. The room gets very hot because of the oversized windows. The curtains do not keep out the light. The mattresses are very hard, the pillows much too soft. A closet, shelves, and a bedside table were missing. There are no toilets in the breakfast area, in the bar, or in the lobby. The receptionists were friendly, but they were not prepared to deal with complaints. The breakfast, however, was a real highlight in this H2 hotel. Everything else is pretty forgettable.