Hotels near Rainbow Shops, Virginia Beach

Stayed for 2 nights with my family for our anniversary. The first two nights we got in late & crashed, but on the last night we noticed before getting into bed that there was dried blood stains on the corner of the sheets. We were too tired to mention it that night because it was late so we just stripped that sheet off. We mentioned it & showed pictures when checking out the next morning. The front desk agent barely looked at the pictures, was stereotyping us, and said with an attitude “what did we want”. She didn’t even grab the manager, just told us we would get points on our account. I believe if we were a different ethnicity the situation would have been handled differently which is unfortunate. Her attitude was unprofessional especially when my husband was talking to her the entire time in a professional manner. They also close the pool 15-30mins before the close time & refused to open it for my little girl. We’ve never experienced service like this before and don’t see ourselves returning.

Stay was fine but I had purchased 2 bottles of alcohol and left them in the room. I called as soon as I got home and was told by the front desk that housekeeping had brought it down and they would hold it till I got someone to pick it up. They arrived on Monday to only be told it wasn't there, I have been calling all week and no response from management. I'd be ok if they had told it was thrown away but to tell me it was there and I sent so One to pick it up and they said wasn't there????? This hotel has very poor customer service and for that reason I would never stay there again. I called every day for the last week

The hotel itself was CLEAN! From the lobby to the breakfast area to the lobby to our room, it was just clean. It was so refreshing to see the hotel so cared for. Our room was spotless, I always take wipes to clean hotel rooms we stay in, I will admit this is the first hotel I did not find dirt. The breakfast was different everyday of the week, each day there were ate least three hot choices, fresh waffles, and tons of regular fare like cereal, boiled eggs, yogurt etc. The staff was amazing. I did not talk to the front desk much, but the staff at breakfast and our room attendant were very nice. We ordered pizza one night and sat in the expanded lobby area, fun. And the pool was nice sized. I read in some of the reviews prior to leaving that the hotel was older. Maybe, but I saw nothing that was not nice, clean and in perfect shape. The location was right on the boardwalk beach, with a shower for our feet right outside the front door, great location. We will definatly stay here again.

This is normally an easy go to for my kids birthdays but this trip was poor! I booked for a king suite and only got a room with a queen bed, they stated that they did not have king suites! Or any rooms in the entire hotel with king beds!!! I was obviously very upset because of what I paid for and it was not worth it! Also checking in was a very long and drawn out! I stood in a line for over 45 minutes! I am not typically a person to complain or even write a review to complain, if I don’t have anything good to say I just don’t review at all, but I was very thrown back by this stay! I will be calling customer service tomorrow with my complaint!

Hello and welcome to my review. While we didn't use all of the amenities, this can still serve to help you make an informed decision. We checked in about 830 on a Friday night prior to the NAS Oceana Airshow. We were welcomed by Izzy at the front desk. She was extremely sweet and helpful. When she found out there were children in my travel party, she gave them each a nylon drawstring bag with a snack, coloring book, and crayons. We were on the 18th floor and best I can tell, there were four rooms, broken into suite A and B so they can be combined. We didn't hear any noise on the floor at all. The bathroom had plenty of towels and the tub was quite deep. The room had a microwave, mini-fridge, toaster, and coffee maker. A definite plus was the fact there was actual silverware and plates. Most places with that size only provide plastic and paper utensils. The beds and pillows were comfortable, but the bed didn't seem to be long enough. I'm 5'11 and my feet hung just over the bed. Additionally, the room did seem a little small to me as well. The downside in our room was that the A/C sounded like a jet engine spooling up and once running, sounded like an inbound helicopter. I cannot say if that is common across all rooms. This hotel does not offer free breakfast but there are plenty of places to eat right there along Virginia Beach, While parking is part of your resort fee, the garage is one block away. As I said, we didn't use any amenities, so I have no idea how the pools and fitness center are. All in all, the hotel is clean, it's on the beach, and the staff is friendly. I hope that helps.

The Staff is friendly and helpful. Answered all my questions and were very informative. Thank you. The view, wow, breakfast was basically on the beach and the balcony view was everything! Make sure you walk the boardwalk and take pictures of the cute statues and figurines along the way. Also, Harvest had the best Chicke Ceaser I have ever had. And I enjoyed that salad on a rooftop seating area. Very cute!

I came here for a reunion with my girlfriend. She came from Georgia. I came from massachusetts we both had 13 hour drive and drove down. It was a long ride when we got here we got our rooms. We had a problem with that so I was going down to the front desk to see if I could fix it and I met Robert Savage who’s your director engineering director here at Marriott on just Sundays thank God I ran into him and I told him my problem and he came down and between him Kay and Shantavia who are awesome people they fixed my problem. I am so happy we use Marriott all the time. My husband is a Goldmember has traveled all over the world stayed in marriot south korea his company only sends their people to marriot residence for month stays all year and even though it took a while for them to fix the problem. It was the best room that I could’ve possibly wanted I thank all of them Kay and shay’s and Robert for all the hard work and making this reunion the best thing that we could possibly have . we are older so we were also very exhausted and appreciate the kindness and caring of your staff we will let my husbands company know how great these people are