Baymont by Wyndham Waycross

Well, after a 6 Hour drive getting here before check-in, and the hotel manager, jayshea went out of her way to help us get into our rooms. Staff services is great. The rooms are clean. It’s quiet after hours close to dining I would definitely stay here again.

Clean, well lit parking lot, safe and very welcoming front desk staff! The housekeepers were wonderful and always greeted you with a smile

Bed was comfortable but the room smelled like cigarettes and was not clean. Would never stay there again

The room had a musty smell. The there may be mold somewhere.The toilet leaked down in the tank and you would hear it filling up all night.

I got woke up in the middle of the night by a guest who had been double booked in my room. They had keys and actually opened the door. Had it not been extra locked they would have made entry

The exterior is nice and so was the night shift woman. Breakfast was carb loaded basic stuff; area was nice and tidy at least before 7am when I went in. Waffles and bananas were there and they are always a nice touch- they came out perfect. The room *seemed nice* on entry in the dark but its in disrepair. The air did smell clean after the heater burnt off that initial dust burn smell. usually these types of rooms stink horribly. The lock is wonky, adjoining door doesn't fully lock on our side which is creepy. The bathroom on entry had a living cockroach and overall is the WORST! Peeling paint, cracked walls and flooring, dripping spigot and running toilet, stains on the door and walls, human hair on the floor, one cockroach leg just on the hand towel sitting there, chipped door frame from what looks like it should be animal but i don’t know they are horizontal scratches and divots in the wood.. the table surfaces are sticky. The bed sheets seemed clean but there was specs of debris on the flat sheet under the covers so were they washed? Who knows? Me and my babies had to sleep in the beds. Would not stay here again nor recommend it to anyone. I see the effort by owners to buy nice furniture, adding a clean fridge, microwave, coffee maker to rooms, and doing some upgrades but its not maintained well or not finished. The bug situation topped the list of why I’ll not return.

Excellent customer service by Linda. Room was comfortable and clean.

Room still smelled like smoke a bit, for a nine smoking room, but housekeeping was fantastic... especially Jessica.

The night shift lady that checked me in was very rude. She stated she had no vacancies while approaching the window, without even saying hello. I immediately stated that I have already booked, and she replied, "I don't care" in a very rude and disrespectful tone. Her disposition was extremely nasty. She then rudely asked for my identification, and was very irritated that she had to simply do her very easy job. The lady that checked me out in the morning; however, was very pleasant. The room was clean though, and I did appreciate that.