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Hampton Inn Goldsboro
4.1/571 Reviews

Hampton Inn Goldsboro

Goldsboro|1.58km from Fast Eddies
July 1 I went to check in . I had two reservations. I arrive at 3 pm . The front desk lady said that only one of my rooms were ready and the housekeepers were still cleaning the other rooms . I told her that’s fine I’ll just come back . Came back at 6:30 and she said that my other room still was not ready and there were 12 people in front of me that still didn’t have a room 🤦🏾‍♀️ At this point I’m confused . So the lady at the front desk said she needed to call her manger because of the situation that was going on with the housekeepers . So I stood there just waiting patiently. I waited for like 15 minutes until I just left because it was terrible. The lobby was packed with a group of people who didn’t have a room and at that point I got irritated. I called back up there maybe 2 hours later still NO ROOM WAS READY . Then the lady at the front desk told me the room that was ready for me they had to put out of service because a guest said it smelled like ********* , so now I’m really confused because she basically gave my room away that was ready . I told her just cancel the reservation. FIRST BY IT BEEN A HOLIDAY WEEKEND , SHE SHOULD OF NEVER BEEN ON SECOND SHIFT ALONE . (She worked great under pressure) THE LOBBY WAS LOADED WITH PPL JUST WAITING AND COMPLAINING . SECOND THEY NEED MORE HOUSEKEEPERS. IF YOU KNEW YOU HAD ONLY 3 HOUSEKEEPERS THAT DAY MANAGEMENT SHOULD OF BEEN THERE HELPING CLEAN THEM ROOMS ..

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