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Explore Guest Reviews of Hotels in Wilaya de Fes

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Dar Al Madina Al Kadima
4.5/511 Reviews
It really depends what is important to you. While this place has some shortcomings, the location may make it worth overcoming those. That said there are a ton of places to stay nearby, so it does feel like a bit of settling. Pros Location location location - it’s nice to not navigate the maze and harassment of the Médina. It is well placed for arrival/departure near a petit taxi stand and a very short walk to the Blue Gate. It’s also convenient to many restaurants and the bars of Hotel Batha. Decor - the lobby and rooms are nicely renovated and generally clean. Terrace - a nice rooftop terrace Plenty of hot water Air conditioning and heat in room Decent WiFi Cons Noise - Even with ear plugs and windows closed, I heard every knock at the door. Every phone ringing (began at 0630) and the noise in the alleyway. I can imagine this is significantly worse when there are more guests and visitors in general. I was upstairs, so I imagine that the room just off the lobby must be terrible. Ask to see your room before paying. Smell - as others noted the room has a smell. The heater seems to be the issue as it was most prevalent when in use. Bathroom - At 1.6m tall, I was as unable to sit on the toilet due to it being so close to shower. I literally had to use it sitting sideways. This seems problematic for anyone slightly taller or with limited mobility. The shower head was also broken which caused water to shoot everywhere in the bathroom. Housekeeping/security - I was surprised to find all of my stuff moved and rearranged upon returning to the room. I’ve never had such aggressive “cleaning” in a hotel. This included my bag and contents as well moving my underwear that was hanging to dry and my mouth guard which was on the bedside table. There is a safe and I would advise using it for valuables. On my last evening, I asked what time check out was and was told noon. The next day I returned before 11 to find my room wide open and already serviced. It’s unclear if they actually changed the sheets. I was happy to have traveled with a sleeping bag liner as there was only a flat sheet and blanket atop a mattress cover - odd. Breakfast - a carbfest of multiple breads and pastries. They will make eggs. Mine were raw on day 1, so I passed on the remaining days. It’s fine, but not worth delaying your day to stick around for it. Summary - if you’re a short, carb-loving heavy sleeper this might be the perfect place for you.
Dar El Mathaf
3.9/513 Reviews
Nunca he tenido una tan mal experiencia. No tengo palabras por el comportamiento absolutamente incorrecto de la mujer de la recepción, Hasnae. Nos cargaron a posteriori las 3 noches de alojamiento a pesar de que no estuvimos ninguna, ya que tuvimos que marcharnos del sitio la primera noche por todas las complicaciones que hubo a partir del primer momento. Llegamos sobre las 16.30h, después de haberles avisado que estábamos en tren y que llegaríamos en breve. Desde el minuto 1 la impresión que tuvimos fue de un sitio que no estaba acondicionado para recibir huéspedes, el alojamiento estaba en obras. Nos dijo que teníamos que esperar un poco antes de subir a la habitación. Esperamos más de una hora y media abajo para poder tener acceso a la habitación, después de 6 horas de vieje. Los baños de la planta baja estaban muy sucios (con calzoncillos por ahí) y, aparte de materiales de obras (sacos de cemento y demás), había mucho polvo por las escaleras. La habitación era más pequeña y agobiante de lo que parecía en foto y tampoco el baño se correspondía al que aparecía en las imágenes. Esto es lo de menos. No había ni gel de ducha ni champú, tal como tenia que estar incluido, y tampoco se nos facilitaron cuando se lo preguntamos. Bueno, puede pasar. Volvimos en la noche después de cenar y nos encontramos con cucarachas en la habitación y en las camas. En la recepción no había nadie y, sin tener otra opción, tuvimos que buscar otro sitio donde pasar la noche y al que nos desplazamos a la 1.00 de la madrugada. Al día siguiente el Riad había sido contactado por Booking, ya que nos habíamos puesto en contacto con la atención al cliente para avisarles de la situación y de que no podíamos quedarnos allí por no cumplir ni con lo mínimo. Pasamos por el Riad para explicarles todo lo que pasó personalmente y decirles que nos íbamos a quedar ya en otro sitio. Ni un ”lo siento” ni nada de eso. La mujer nos escuchó y, cuando nos dijo que teníamos que anular la reserva, le dije que tenían que anularla ellos y que desde booking necesitaban recibir un correo de confirmación de lo acontecido por su parte y de que no habíamos pasado ni una noche allí. Fuimos a hablar con ella dos veces y con la excusa de que ella no manejaba las reservas y que el dueño se encontraba en otra ciudad, nos dijo que me contactaría en una hora. Nunca volvió a contactar conmigo ni contestó a mi mensaje de whatsapp. Tampoco nos dio alguna ocpión para encontrarnos a medio camino. Nada. Nos cobró igualmente las 3 noches completas, sabiendo que estuvimos en otro sitio y que tuvimos que pagar allí también. Ha sido una muy mala gestión por una persona deshonesta y mentirosa que sólo está interesada en el dinero y que no sabe ni siquiera qué quiere decir dedic**** a esta profesión. Nos sentimos decepcionadas. Lo dejo a su conciencia. Que esta sed de dinero en detrimento de otras personas respetuosas y honestas le traiga a esa gente lo que se merezca en la vida y en su trabajo.
Riad Mazar
4.7/572 Reviews
I stayed at the Riad Mazar with friends in Feb and would highly recommend this Riad. Its a beautiful building and a feast for the eyes with its architecture and beautifully appointed individually decorated spacious bedrooms. There is a lift to take you up to your room so there is no lugging of bags up stairs. The breakfasts and dinners were restaurant quality... absolutely delicious. The staff were warm and welcoming and the location was excellent to go walking around the Medina. You will not regret staying at this grand beautiful Riad.
Dar d'or Fes
4.8/573 Reviews
This riad was the best stay that we experienced in Morocco. The location is perfect and very safe. Namir was very attentive, went above and beyond for any needs that we had. His family made us feel like family. The rooms were extremely clean and cozy. Namir can take care of anything that you need and is very responsive with any questions. The food that he cooks with his family is the best tasting food in Fes. We loved talking with him when we were at the Riad. Him and his family are the sweetest. I would not stay anywhere else in Fes.

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