GRAND MADISON HANKOUBEI

I chose this hotel after reading reviews. The service of a 4-star hotel is really good. I saw a promotion that there is a laundry room. Since I was in a hurry to go out, I contacted the front desk. The beautiful lady Huanhuan was very considerate and arranged for an aunt to deliver the laundry service. After washing and drying, she also helped to deliver it to the room. I came to Wuhan on a business trip and stayed here for two days. The aunt cleaned the room very carefully. The service was very good. Xiaoxiao also recommended delicious food nearby. It was very heartwarming. I must give a good review. I will come again next time. Xiaomei

I came to the nearby market on business trip. The hotel is generally good and affordable. The breakfast is simple and the toiletries are not very bubbly.

The service was warm and thoughtful. When checking in, I asked the front desk to arrange a quiet location. The unique room type was also very comfortable. The only drawback was that I didn't know if the air conditioning in the side rooms was insufficient. The air conditioning was adjusted to 20℃ and it still didn't cool down overnight. Apart from this point, it was pretty good. I hope the hotel can check it and don't let this problem happen again next time.

The hotel environment is comfortable and the scenery is very good. You can see the hustle and bustle of the city, the tranquility of the community, and the high-rise buildings. The room is very clean and tidy, the bedding is comfortable, and there are choices of pillows, including soft, latex and buckwheat pillows. If you need them, you can call the front desk with one click, and the staff will deliver them to the room. The service attitude of the front desk is first-class. In the city of Wuhan, it is also cold sometimes. There is hot tea to drink when you enter the door. The service is really great. The buffet breakfast is fresh, and the staff who take guests to the restaurant are enthusiastic. At this price, I can't find a place to be picky. I will come again. It's a very satisfactory stay experience! ! !

The feeling is generally good, but the facilities in the house are relatively old. It is quite close to Line 1. It is very pleasant, but the waiter said that he would send welcome fruit but did not send it.

The room was just so-so. I was a little angry. I called the front desk half an hour after checking in to inform them that there was something piercing my flesh in the pillow and I needed to change it. The front desk agreed, but I waited all night and didn't see it changed. They didn't call me once after I left the hotel. The next day, the place where I was pierced was really red. I told the platform customer service, and then the hotel told the platform that I didn't call to change the pillow. Wouldn't it be clear if I checked the call records? It's just a matter of a pillow, as if it's like carrying a ball? If they didn't agree to change the pillow, then forget it. In the end, they said I didn't call. I saw in the comments that there would be free fruit when checking in, but I didn't get anything when I checked in. I was very angry and my skin was injured. This is the first time I have reviewed on Ctrip. I have stayed in hotels many times, but this is the first time I have experienced such a bad service attitude.

No wonder it can't be put on Huazhu Club 1 Found that the bathroom has no door 2 The bath towel is dirty 3 The water temperature can't be raised after running for a long time 4 The bed sheets and quilt covers are also stained with so many stains. When I took the video, the quilt was still pressed under the mattress

Comfortable and bright. Good view. Open Clean and sanitary Comfortable bedding