Campanile Wuxi Qianqiao Avenue

Campanile Wuxi Qianqiao Avenue Reviews

Campanile Wuxi Qianqiao Avenue

No. 77 Tongxi Road, Qianqiao Town, Wuxi, ChinaView Hotel Details
Campanile Wuxi Qianqiao Avenue
Campanile Wuxi Qianqiao AvenueCampanile Wuxi Qianqiao AvenueCampanile Wuxi Qianqiao Avenue
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编组 10
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1 night

Campanile Wuxi Qianqiao Avenue Guest Reviews

4.7/5
Outstanding
555 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(555)
Positive reviews(546)
Reviews with photos/video(57)
Classy environment(57)
Friendly front desk staff(35)
Delicious breakfast(26)
Convenient parking(20)
Large rooms(16)
Close to metro(10)
Perfect for business trips(8)
Stayed multiple times(5)
Negative reviews(9)
Santamaria
Superior Queen Room
Stayed in Oct 2023
Friends
2 review
4.5/5
Great
Posted on Oct 28, 2023
The staff is friendly they'll try to help anyway they can, they offer Chinese buffet in the hotel with a coffee machine yo make your coffee the way you like. The rooms are tidy and clean and you even have a fast phone charger that you can borrow for your stay. Metro station is not that far, and the station is close to several sightseeing spots. It's in a neighborhood with a good variety of local shops so you can eat o buy things close by.
6/10
Nazilia
Cozy 2-bed Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 30, 2023
It was a nice stay, thanx!
Shengdiyashengge
Deluxe Queen Room
Stayed in Apr 2023
Other
20 review
5.0/5
Outstanding
Posted on Apr 25, 2023
cfythat was not know that was the same way out
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Business travelers
5 review
3.0/5
Posted on Jul 26, 2023
womomonon
Anonymous User
Deluxe 2-bed Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The environment is very good, clean and hygienic. I came here to play with my friends. It’s very good
Original TextTranslated by Google
Response from Property: Xiaokangbao loves you so much. Thank you for your compliments. Xiaokangbao will definitely continue to work hard to do better. The design of our restaurant on the 10th floor integrates various elements such as bars and cafes, and the overall design is very modern and trendy. Sitting in the public area of ​​Xiaokang Bao's house in the afternoon, the summer sunset was shining. At this moment, it would be wonderful to meet up with three or five friends to gather together, right? Hehe, Xiaokangbao will definitely do better, and guests should come here more often.
Guest User
Cozy Queen Room
Stayed in Aug 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 26, 2023
The environment is very good, hygienic and clean, and the front desk service is warm. I will come here again next time
Original TextTranslated by Google
Response from Property: I heard that people who like to praise others have a particularly good looks. Hee hee **** Your praise is the greatest affirmation for us. We don't expect three meals a day for four seasons. We only hope that you will be as happy as you are today in the future! The design of our restaurant on the 10th floor integrates various elements such as bars and cafes, and the overall design is very modern and trendy. Sitting in the public area of ​​Xiaokangbao’s house in the afternoon, the summer sunset is shining. At this moment, meeting three or five friends to have a happy gathering together is wonderful! Guest officers also come here often! ! !
Anonymous User
Deluxe Family Room
Stayed in Jul 2023
Business travelers
5 review
1.7/5
Posted on Jul 15, 2023
I seldom give bad reviews, but the cooling effect of the air conditioner on a hot day is too bad. It’s still the same after changing it twice. Let’s avoid lightning. In summer, the air conditioner is not working, and I really can’t sleep well. I toss until two o’clock and sleep while sweating. , One night passed, the indoor temperature was only 27 degrees, and the response from the front desk was also cold. Do not recommend this place. There are also small notes everywhere. I don’t know how the hotel is managed. It’s a Jin Jiang card. It’s not a real Jin Jiang Star. It’s a franchise card.
Original TextTranslated by Google
Response from Property: "Hello, dear guest! Welcome to stay at the Campanile Hotel. It is our honor to have you here. We are serious about your feedback. After careful verification, we have actively helped you change the room and set the temperature of the air conditioner. It may not be adjusted to the lowest level due to improper operation. The temperature in Wuxi has been high recently, and the power has been turned on to the maximum. We have been working hard to stop this behavior for the small note you are concerned about. I am really sorry. We will definitely work hard to maintain the check-in environment in the store. We are deeply sorry for the experience you have experienced during your stay. Now all problems have been properly handled. Thank you for your strong support for us. Regarding the shortcomings of the hotel in the future, we hope that you will continue to pay attention and give feedback. We We will work hard to improve and reach a higher level! Xiaokang will continue to work hard as always and look forward to your next visit! I wish you a happy life!
Liudaliang
Cozy 2-bed Room
Stayed in Apr 2023
Solo travelers
66 review
3.5/5
Posted on Apr 24, 2023
Let me talk about parking. The hotel has an underground parking lot. Enter from the gate of the community where the hotel is located, and then you can lead to the hotel lobby. The key point is that the parking lot does not have an elevator and you need to go up the stairs. If your legs and feet are inconvenient or you have heavy luggage, please note that you will get a gift when you check in and book a room Early check-in (you can check in at 10 o'clock) I arrived at around 4:50 p.m. when I checked in, the front desk contacted the cleaning staff through the intercom to confirm and gave me a room on the 6th floor. I went up and found that it was not cleaned at all. I complained to Ctrip in about half an hour. After negotiating for less than 10 minutes, I was given a room on the 4th floor. After I went in, I found that it was an inner window and continued to complain. After waiting for about 10 minutes, I was given a room on the 6th floor that was just cleaned. The ground is not dry yet. I would like to talk about the details. When I went downstairs to negotiate for the first time, a gentleman also came down to change the room. The reason was that his room was just cleaned and even smelled of cigarettes. Fortunately, the smell of the room given to me this time was acceptable. It took me more than half an hour to stay. We don’t know what happened to the hotel, whether it was not cleaned or not. From the side, it shows that the early check-in sent by Ctrip is basically a p. Whether you can live or not. As for other breakfasts can also
Original TextTranslated by Google
Response from Property: "Hello, dear guest! You are welcome to stay at the Campanile Hotel. It is our honor to have you here. We are serious about your feedback. I am very sorry that the front desk did not communicate with the auntie in the room. It has brought you a great We have checked and resolved the inconvenience one by one, and now all the problems have been properly handled. I look forward to your next stay and give us a chance to improve. Thank you for your strong support for us. Regarding the shortcomings of the hotel in the future, we hope that With your continued attention and feedback, we will strive to improve and reach a higher level! Xiaokang will continue to work hard as always, and look forward to your next visit! I wish you a happy life!
_xueying2668
Superior Queen Room
Stayed in Mar 2023
Business travelers
2 review
3.0/5
Posted on Mar 31, 2023
Generally speaking, the experience this time is very bad, bad review, let me talk about the room first, the system automatically sent an upgraded room type when I placed the order, but the front desk did not upgrade me when I arrived at the store, and I only upgraded after reminding me . But the so-called upgrade is better than no upgrade, because the room at the top of the upgrade has a strange smell. The TV couldn't be turned on. The front desk came to help to turn it on and said that they could only search for 1-6 channels and couldn't watch the others, let alone Internet TV. The upgraded 815 is not only the room directly above, but also next to the road. At five or six in the morning, I was woken up by the sound of various horns on the road and the sound of the faucet next door brushing my teeth and washing my face. No one cares about the small cards and threw a few waves all night, making me always feel that there is someone outside the door. Third, there is nothing to eat and play around this hotel (I know this myself, because the picture shows the hotel environment, not the surrounding area). I went to Wuxi for work on weekdays, and a room of 198 does not include breakfast, but this time the experience was very bad. From Friday, a room cost more than 400, so I decisively changed to another hotel.
Original TextTranslated by Google
Response from Property: Hello dear family, thank you for your support and love. We sincerely apologize for the bad feelings you have had during your stay. Thank you very much for your feedback on the existing problems, so that we can find out the problems and solve them in time. In case of problems with hotel services, equipment and facilities, etc., please provide timely feedback, and we will solve them for you as soon as possible. In response to your feedback, we have also carried out special improvements and enhancements: 1. Conducted special training for new employees to improve their business skills and familiarize themselves with channel rules; 2. Regarding the odor problem in room 815, we will immediately conduct inspections , has returned to normal. The hotel is equipped with an ozone generator, and routine maintenance work such as guest room disinfection and odor removal is carried out regularly. 3. Check the hotel TV system. The TV hardware system is faulty and has been completely repaired. 4. For the small card issue, our hotel is also strongly resisting it. As early as March 28, the local police station extracted relevant surveillance video recordings for investigation. I believe that with the joint efforts of the public security organs in the jurisdiction, it will be resolved. The hotel rooms are equipped with air purifiers, and each room is equipped with refrigerators, electric curtains, Bluetooth speakers, sensor lights, and constant temperature and pressure tropical rain shower systems to ensure a safe, hygienic, and comfortable living environment for all family members. Looking forward to your coming again and feeling the efforts that Kangbao has made for you!
Guest User
Superior Queen Room
Stayed in Mar 2023
Friends
1 review
4.2/5
Very Good
Posted on Mar 20, 2023
We added a quilt and charged 30 yuan for one. The accommodation environment is still good, there is a big window, and it is very convenient to buy things nearby. I always feel that the bag of the hair dryer has a urine smell. The water flow in the bathroom is still quite strong, and the hot water is also very fast.
Original TextTranslated by Google
Response from Property: When you meet the one you want to meet among millions of people, during millions of years, in the boundless wilderness of time, you happen to catch up with him, neither a step too early nor a step too late, then there is nothing else to say. I can only say softly: Kangbao thank you for your support and love. We attach great importance to your feedback and check it carefully. The reason is that the new employees mistakenly apply the charging standards of other hotels. Our hotel does not charge for extra bedding. Please contact the front desk of our hotel in time, and we will refund the extra fees charged by mistake. In response to your feedback about the smell of the hair dryer bag, we will take it seriously. If you encounter such problems, please contact our duty manager in time, and we will check and deal with it for you as soon as possible. For this, we have carefully organized staff training, strengthened supervision and inspection, and guaranteed to give you a good experience of staying. Your satisfaction is our goal of continuous efforts and pursuit. Look forward to your next visit and feel the efforts that Kangbao has made for you.
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Very good, great experience, considerate service
Original TextTranslated by Google
Response from Property: Simple love lasts the longest, companionship in the ordinary is the most reassuring, and people who understand you are the warmest. Kangbao strives to be the person who understands you. Thank you for your detailed comments. No matter what the wind or rain, Kangbao is waiting for you~ Next time you come to see Xiaokangbao, remember to give us a five-point thumbs up next time~~
Guest User
Deluxe Queen Room
Stayed in Aug 2023
Friends
59 review
5.0/5
Outstanding
Posted on Aug 27, 2023
The lady at the front desk has a good attitude, the hotel environment is good, the parking is convenient, and the location is good. Every time I go to Wuxi, I stay in this hotel. The only downside is that people often insert small cards
Original TextTranslated by Google
Response from Property: I heard that people who like to praise others have a particularly good looks. Hee hee **** Your praise is the greatest affirmation for us. We don't expect three meals a day for four seasons. We only hope that you will be as happy as you are today in the future! The design of our restaurant on the 10th floor integrates various elements such as bars and cafes, and the overall design is very modern and trendy. Sitting in the public area of ​​Xiaokangbao’s house in the afternoon, the summer sunset is shining. At this moment, meeting three or five friends to have a happy gathering together is wonderful! Guest officers also come here often! ! !
gaogao200712
Superior 2-bed Room
Stayed in Aug 2023
Family
10 review
5.0/5
Outstanding
Posted on Aug 28, 2023
The hotel is good, the service staff inside are very polite, don't go to the place to eat, there are so many,
Original TextTranslated by Google
Response from Property: Thank you for taking the time to comment! Compaq also pays attention to sanitation and service as always. The expected goodness comes as scheduled. It is fully artificial intelligence and has its own Bluetooth speaker. The moment of surprise is just for you to record every moment of beauty. Summer comes and goes, people who should meet will always meet again We meet each other, so we have your support and recognition. It is the driving force for Xiaokang to move forward. I hope that there will be a Compaq in every city you pass by, so that you can have a warm harbor. The beautiful moment comes from Compaq, and we look forward to meeting again.
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 24, 2023
High cost performance, the lady at the front desk is very enthusiastic, there are enough houses and they will be directly upgraded to a superior twin room! It is also relatively close to the subway station, but the place to eat is a little far from the hotel, and free parking is available.
Original TextTranslated by Google
Response from Property: Hello dear family, with your support and recognition, it is the driving force for Xiaokang to move forward. I hope that there will be a Compaq in every city you pass by, so that you can have a warm harbor. Xiaokang is here looking forward to our meeting again.
Guest User
Deluxe Family Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 19, 2023
The room is spacious and comfortable, with complete facilities, clean and hygienic, and the service is very good. recommended stay
Original TextTranslated by Google
Response from Property: I heard that people who like to praise others have a particularly good looks. Hee hee **** Your praise is the greatest affirmation for us. We don't expect three meals a day for four seasons. We only hope that you will be as happy as you are today in the future! The design of our restaurant on the 10th floor integrates various elements such as bars and cafes, and the overall design is very modern and trendy. Sitting in the public area of ​​Xiaokangbao’s house in the afternoon, the summer sunset is shining. At this moment, meeting three or five friends to have a happy gathering together is wonderful! Guest officers also come here often! !