Villa area in ma shan nianhua bay scenic area is next to no.58 106 wetland station, zone E, Wuxi, ChinaView Hotel Details
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Floral Hotel · Wuxi dust House Inn Guest Reviews
3.6/5
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.6
Amenities3.5
Service3.9
Cleanliness3.5
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All Reviews(42)
Positive reviews(32)
Reviews with photos/video(9)
Amenities were average(11)
Great service(8)
Negative reviews(10)
Xieedexiaoluoli
Junior Villa
Stayed in Mar 2023
Family
5 review
5.0/5
Outstanding
Posted on Mar 13, 2023
The hotel is very good, the main is very clean, the children are very happy
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Anonymous User
Standard Room
Stayed in Aug 2022
Friends
2 review
1.0/5
Posted on Aug 29, 2022
I rarely write reviews, but this time it was really bad. This time we went, there were actually not many tourists. We waited for a long time for the hotel staff to pick us up. The price/performance ratio of the room is not high. In the room of 580+, only the wall next to the stove (as shown in the picture) has a charging port. You can’t lie on the sofa or bed to watch your phone. You have to stand, which is very unscientific. Moreover, the room has not been cleaned for a long time, and there is a layer of dust. The wife and wife in the washing cup are dirty, and we all use mineral water bottles to fetch water. When taking a shower, I waited for ten minutes for the water to heat up, and it was still hot and cold. Called to deliver water but no one came. This is really the worst experience I have ever had in a hotel.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that you did not have a satisfactory check-in experience. The weekends of the summer vacation are the peak of customer check-in. The rooms are checked in and cleaned every day. You and your friends have booked two different rooms. Room type, in order to let you have a satisfactory check-in experience, welcome you to your friend's room to rest for a while, and help you adjust the room to be with your friend. At that time, you were very satisfied with your stay. Mineral water per bottle The rooms are equipped with two bottles and a kettle. The next day, you also left the store full of smiles. Seeing your satisfaction is our biggest wish as an inn. I wish you smooth work and a happy life!
evans536
Suite
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on Mar 6, 2023
Suitable for family living. The location is close. Go back directly after watching the show.
Original TextTranslated by Google
Response from Property: Dear guests: hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Makabaka_ᥫᩣ
Guestroom - 4-Person Occupancy
Stayed in Jan 2023
Friends
50 review
3.0/5
Posted on Jan 27, 2023
The greater the expectation, the greater the disappoin**ent ~ The picture is ok ~ But ~
Original TextTranslated by Google
Response from Property: Dear Guest: We apologize for the inability to bring you a comfortable stay during this stay. We have dispatched personnel to overhaul the showers to prevent this from happening again. We will regularly maintain and update the room environment, equipment and public area facilities, so as to make guests stay in a more comfortable and clean environment. Looking forward to your visit again!
ChaorenDD
Guestroom - Double Occupancy (Double Bed-Pinhua)
Stayed in Aug 2022
Couples
19 review
1.0/5
Posted on Aug 31, 2022
The overall stay is very uncomfortable
The facilities are very old...
Totally not worth the price
I suggest that you don’t choose this one when you come to Nianhua Bay
I didn’t take any pictures, I really don’t recommend it!
very speechless
Original TextTranslated by Google
Response from Property: Thank you for choosing our inn. We are extremely honored to serve you. Regarding the facility issues you pointed out, we are very sorry and have contacted professionals to make replacements. Subsequent stores will also actively update equipment to provide incoming guests with a more comfortable stay. We look forward to seeing you and your family come again, let us provide you with a wonderful holiday environment, and wish you a happy life!