Guest User
June 12, 2024
The service was very good when I booked the room on the first night. I added WeChat and was given a room with a view of the Big Wild Goose Pagoda. However, it was too far to get in and it took a long time to walk. It was inconvenient with luggage. I went to Zhongwei for two days and left my suitcase at the hotel. After I came back from Zhongwei, I stayed there for two more days. The hotel room was really good. But the most surprising thing happened. I was too rushed on the first day and left a lot of luggage. A pair of shoes and a coat. I don’t remember if I put the coat in the room, but it was lost anyway. I didn’t find the shoes either. So I came back from Zhongwei and booked another two days. I asked the front desk about the shoes, and the front desk said to ask the cleaning lady for me. After a few hours, I found that I had indeed left them at the hotel. This is really strange. I didn’t ask because the clothes were a few hundred yuan cheaper. I asked because the shoes were expensive. So if I didn’t ask, did it mean that I wouldn’t return the things on my own initiative? I checked out and stayed in Zhongwei for two nights before coming back. No one contacted me during that time. Hotels that cost a few hundred yuan or a few thousand yuan should contact the guests to inquire as long as the things they left behind were not thrown into the trash can. Isn’t this basic?
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