Hampton by Hilton Xi'an Hi-tech Zone

We booked this hotel for a temporary trip with my girlfriend. Considering the traffic problem, it was very good. Considering the three of us, they upgraded us to a room with a sofa and gave us free fruit when we checked in. It added a lot to our trip to Xi'an. I will choose this place next time. Waiting for you, Xiaopeng

I have been to Xi'an many times and stayed in many hotels. Until yesterday, I accidentally booked Hampton by Hilton and experienced the ceiling of Xi'an hotel service. Especially the front desk classmate Yu Han, who was considerate enough to ask the lady to send a razor to me. Thumbs up. I will stay at Hampton by Hilton next time😘

There were three people at the front desk who arrived on the evening of May 4th. One of them checked in and upgraded the room. He said that the stay was good and gave a good review. First of all, I would like to thank him. When I asked if I could iron my clothes, I was told that there was self-service. I also understood that it was too late to iron the clothes I was wearing. When I entered the room, I first saw two bottles of ice dew. Each bottle cost fifty cents, which was indeed inconsistent with the grade of a hotel that cost more than four hundred yuan. To be precise, it lowered the grade of the hotel, but the price was not cheap! When checking in to a hotel, I have a habit of checking the hygiene of the room. It was generally okay, with no floating dust. The mouthwash cup was damaged. This cup was wiped very clean, and it was impossible not to pay attention to it. The crack was serious and it would definitely be dangerous when it came into contact with hot water. In addition, when I just entered the room and opened the quilt, there were yellow stains on the sheets, which should not be washed clean. I can understand because there are obviously creases from ironing in the laundry factory. I can ignore this. What made me angry was that I took off my clothes and my hair and body were wet. I found a big speechless thing that the shampoo bottle was not opened and locked. We opened a A twin bed, very speechless, I was with my friend of the opposite sex, you told me how to go out [angry], no choice but to wrap up in a bath towel and make a phone call, maybe ten minutes later the lady came up, the hotel can also adjust the surveillance, halfway I opened the door and stuck my head out to wait for the lady to come, then she used the key to help me open the shampoo box, and then reported the cup lady said to take a picture to give feedback, I said I also took a picture, he said he followed the normal process, I told the lady to close the door when she went out, but when I took a shower, my bathroom door was still open (the bathroom is at the back), maybe there is something wrong with my explanation! So I can't give a good review, the most dissatisfied is that the shampoo was not opened, I studied it for a long time, and then found that the lid was not opened, there are pictures and the truth. I think there are still big loopholes in management, I don't need you to compensate or anything, today I discussed with my friends that if the hotel attaches importance to it, it will be over, but I don't care, which proves that either the information is delayed or it is not handed over in front of the staff, or the information is delayed, or the hotel really thinks that the feelings of customers are indifferent!

Environment: The hotel environment is very quiet and comfortable Service: Very enthusiastic Next time I return to Xi'an, I will choose the "Hilton Hampton" brand hotel Location: Center of the High-tech Zone The sauerkraut noodles for breakfast are also delicious

The hotel rooms are OK, and the surrounding facilities are relatively convenient. There are restaurants and small convenience stores. However, the location is a little far away, and there is no subway nearby, so travel is not very convenient.

The worst Hampton I've ever stayed in. The price is close to 700 per night. A shabby fruit plate (with a small pear) and ice dew water At 11pm, the takeaway robot waited for more than 40 minutes after urging twice? ? *** Unknown stains on the table The breakfast was the most perfunctory one I've ever had. You even have to queue The room is small It is said that this place has push marketing. If you don't have the capacity, don't do business. The price of 700 during the holidays is not cheap. That's it? ?