WOW COURTYARD HOTEL

WOW COURTYARD HOTEL Reviews

WOW COURTYARD HOTEL

Near Qujiang Road, Xi'an, ChinaView Hotel Details
WOW COURTYARD HOTEL
WOW COURTYARD HOTELWOW COURTYARD HOTELWOW COURTYARD HOTEL
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WOW COURTYARD HOTEL Guest Reviews

4.7/5
Amazing
1281 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1281)
Positive reviews(1257)
Reviews with photos/video(291)
Convenient location(199)
Friendly front desk staff(121)
Great location(52)
Well decorated(43)
Tasty food(36)
Well designed(32)
Perfect for kids(28)
Has rooms for families(9)
Negative reviews(24)
Guest User
Guestroom (Double Bed)
Stayed in Jan 2024
Couples
6 review
3.5/5
Posted on Jan 26, 2024
Good location, a stone throw away from Dayanta, Grand Tang Dynasty Ever Bright City. Poor soundproof, you can clearly hear the conversation next door.
Response from Property: We are very sorry to have given you a bad experience. The front desk of the hotel has provided sound-proof earplugs. During the peak season, there are more tourists and more children. We are very sorry to have this problem. The hotel is located in a scenic area, hope to have the next visit, let us try to provide you with a quieter room, I wish you a happy life!
Baogege🚘
Smart Room (Double Bed)
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on May 15, 2024
The location is excellent, with Twelve Hours and the Tang Dynasty City that never sleeps just outside. The only drawback is that the soundproofing is so poor that I dare not speak loudly.
Original TextTranslated by Google
Response from Property: Thank you for giving us a 5-star praise, thank you for experiencing Xiaoao's good intentions. Hotel soundproofing is a very confusing thing for Xiaoao's waiters. The common problem of hotels may be soundproofing. Thank you for your recognition of Xiaoao's service. Xiaoao will definitely do better! Welcome to come home next time~Pen refill~
Abu25
Smart Room (Double Bed)
Stayed in May 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel is very clean, newly decorated and comfortable. It is very close to the Tang Dynasty City, Big Wild Goose Pagoda and Tang Paradise. The hotel staff are very polite and friendly. I will choose this hotel again next time I go to Xi'an.
Original TextTranslated by Google
Response from Property: Seeing your praise, Xiao Ao is very shy! It is Xiao Ao's greatest honor to serve you well. What is even more gratifying is that we can bring you warmth during your journey and accompany you to spend more happy time. Good times are always short, and I sincerely look forward to your coming again, my friend.
ManshuYu
City Garden Family Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The front desk upgraded the parent-child room with a small tent and dolls, which the children like very much. It takes 10 minutes to walk to popular attractions such as Joy City and Never Sleeps City, which is very convenient for eating and playing. It is quiet in the bustling area and the environment is very good. The only drawback is that the breakfast restaurant is a bit small.
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to know that you are satisfied with your stay. Providing you with convenient and fast check-in is inseparable from the hard work of every staff of the hotel. Your praise will inspire them to continue to work hard and do their job well! We are committed to providing you with the best quality check-in experience. I wish you a happy life and everything goes well!
Guest User
Family Friendly Family Room
Stayed in Apr 2024
Friends
2 review
4.8/5
Amazing
Posted on Apr 21, 2024
The parent-child room is so cute, spacious and comfortable, but the little sister next door laughs a little loudly, I don't care, I told the staff and they also took it seriously, good comments
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Did my hand shake a little? I didn't give it all the stars. Xiaoao is heartbroken, but it is Xiaoao's honor to bring you a comfortable experience. Xiaoao is located in the national 5A-level scenic spot Datang Never Sleeps City. Going out is Chang'an Twelve Hours, and walking to Big Wild Goose Pagoda and Datang Furong Garden in 5 minutes. Xiaoao must be your best choice. Looking forward to your experience again, you are welcome to come home at any time! !
Ailvxingdehuage
Smart Room (Double Bed)
Stayed in Apr 2024
Solo travelers
27 review
1.6/5
Posted on Apr 14, 2024
Let me start with the conclusion: This is the worst hotel I have stayed in in the past five years, no doubt about it. I passed by Xi'an and stayed overnight, thinking that I could go shopping nearby, so I booked this hotel. The price was slightly higher than several surrounding hotels, and I thought it should be okay for more than 600 yuan. The result was the beginning of a nigh**are. I looked at the pictures on the Internet and found that it was okay. After checking in, I found that the decoration texture was poor, there was hair in the bathroom, and the hotel had no sense of service. I had to press the room card to borrow an umbrella, which was ridiculous. The worst thing was that I checked in at 11 o'clock in the evening, and there was all kinds of noise. There was no noise next door. I listened to the snoring next door for a night, and found that the heads of the two rooms were placed together. The windows were not soundproof, and the sound outside the main road could be heard clearly. In the picture, I saw a large smoke exhaust fan outside the window, or a duct machine. In the early morning, I called the front desk at more than 1 o'clock and couldn't sleep. The service was very good and gave me an earplug to sleep. I really thank you all in the hotel. I stay in the hotel for about 100 days a year, and I successfully avoided thunder for everyone. Listen to people's advice, eat a full meal, and see you forever.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Wanao Courtyard Hotel and taking the time to share your stay experience on the website. We deeply regret that we did not receive your praise. Wanao Courtyard is the benchmark for urban vacation under the West Travel Wanao Hotel brand. The store is located in Datang Evernight City, a national 5A-level scenic spot, separated by a wall from Chang'an Twelve Hours. The superior geographical location makes your travel more convenient, and the relative price will be higher. We hope you understand that the decoration we use is all leather, wall panels All furniture is custom-made. For the hygiene issues you mentioned, we have strictly enforced the housekeeping supervisor to be careful during ward rounds. You have stayed in more than 100 hotels throughout the year. You must be an experienced tourist with extremely high quality requirements. Borrow an umbrella and You are not charged any fee, it is just a service of the hotel. There is no deposit required for hotel accommodation. Pressing the room card also prevents hotel materials from being lost or damaged. If you feel that the sound insulation is not good, we will provide you with earplugs and the hotel will do its best to help you. To solve the problem, you thank us all in the hotel. We feel very disappointed. We all in the hotel also wish you all the best!
Guest User
Smart Room (Double Bed) (Mini Fridge)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The location is right in the city that never sleeps, just outside the door. The transportation is also convenient, the subway Datang Furong Garden Road is only a few minutes away. The room is clean and the decoration style is also beautiful
Original TextTranslated by Google
Response from Property: Missing you quietly flows in my heart, making the flowers more shy. The breeze is a greeting, brushing away the troubles and unruffled brows. Happiness accompanies you on a romantic journey, and joy accompanies you forever. Friendship is deeply in my heart, and I wish you good luck forever! Xiaoao will actively rectify the suggestions you put forward, and will do better and better, and will not let you down. Xiaoao looks forward to your next visit!
Kechaheyuchigong
Smart Room (2 Beds) (Bathtub, Mini Fridge)
Stayed in Mar 2024
Friends
5 review
5.0/5
Outstanding
Posted on Mar 30, 2024
I would like to commend He Chuhua, Song Xiaoyue and Wan Yan, the three front desk ladies, for their thoughtful service and help during my stay. The hotel is very comfortable, clean and spacious. The transportation is convenient and it is quiet in a busy city. I will come again next time
Original TextTranslated by Google
Response from Property: Because of choice, we met here, and because of trust, we are closer. Because of love, we are attentive. In Xiaoao's heart, every friend is an old friend who has been seen for a long time. Thank you for your carefulness and observation to comment on Xiaoao. Xiaoao must not forget its original intention and work hard to move forward. You have the beautiful scenery of Xi'an in your eyes, and Xiaoao only has your full joy in his eyes. Looking forward to your next stay!
Anonymous User
Smart Room (2 Beds) (Bathtub, Mini Fridge)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Traveling with children, it is just a wall away from the Tang Dynasty City that never sleeps. If you are tired, you can go to the hotel to rest immediately. It is very good. The service attitude is good. The lady helped to carry the luggage. Thank you.
Original TextTranslated by Google
Response from Property: Thank you for your great affirmation of Xiaoao, which has increased Xiaoao's confidence. Xiaoao must work harder in the future, hoping to show the best and best side to everyone, so that every family member can have a beautiful picture in their memory. Although the reunion is short, the friendship will last forever. I look forward to one day in the near future, we can still get together at Xiaoao's home and continue to chat and talk about family matters. I also wish you to be happy and joyful forever!
Guest User
Smart Room (2 Beds) (Bathtub, Mini Fridge)
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Newly renovated hotel, complete facilities, clean and hygienic, disposable toilet covers, next to The Longest Day in Chang'an, not far from the Tang Dynasty City that Never Sleeps, Big Wild Goose Pagoda, Tang Paradise, and subway entrance, centrally located, took a 3pm train, late check-out, originally read the reviews and received a bad review for not delaying until 2pm, the service has improved, very good!
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise~ It is Xiaoao's honor to bring you a comfortable experience. Xiaoao is already spinning in circles with joy (〃'▽'〃) Your recognition is the driving force and goal of Xiaoao's progress. Xiaoao believes that guests are family members, and make every stay of yours feel like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that Xiaoao gives to you. Please believe that whether you are on a business trip or traveling, Xiaoao must be your best choice. Looking forward to your experience again, and welcome you home at any time! ! !
Guest User
Smart Room (Double Bed) (Mini Fridge)
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The room is clean and the service is good. The surrounding environment is very quiet at night. The breakfast in the restaurant is good, with both Chinese and Western styles. There is also a sky garden outside the restaurant, which is very nice with birds singing and flowers blooming. You can go out for a walk after dinner. It is very close to the Big Wild Goose Pagoda and there is also a subway station nearby.
Original TextTranslated by Google
Response from Property: Because of choice, we met here, and because of trust, we are closer. Because of love, we are attentive. In Xiaoao's heart, every friend is an old friend who has been seen for a long time. Thank you for your carefulness and observation to comment on Xiaoao. Xiaoao must not forget its original intention and work hard to move forward. You have the beautiful scenery of Xi'an in your eyes, and Xiaoao only has your full joy in his eyes. Looking forward to your next stay!
Qiuyecuozaobu
Smart Room (Bathtub)
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel is in a great location, just a two-minute walk from Twelve Hours and the City That Never Sleeps. I took my kids out to play and encountered a small problem in the hotel. The front desk and the manager actively solved it with a very good attitude. I am very satisfied with this hotel and will recommend it to my friends who come to Xi'an.
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise~ It is Xiaoao's honor to bring you a comfortable experience. Xiaoao is already spinning in circles with joy (〃'▽'〃) Your recognition is the driving force and goal of Xiaoao's progress. Xiaoao believes that guests are family members, and make every stay of yours feel like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that Xiaoao gives to you. Please believe that whether you are on a business trip or traveling, Xiaoao must be your best choice. Looking forward to your experience again, and welcome you home at any time! ! !
Guest User
Smart Room (Double Bed) (Mini Fridge)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Satisfactory. The only drawback is that the sound of the boiler boiling water outside the window is a bit noisy.
Original TextTranslated by Google
Response from Property: Dear, thank you for your affirmation of us. We are sorry that we could not bring you a perfect stay experience. We apologize for the inconvenience caused to you. For those who sleep lightly, we have prepared 3M soundproof earplugs for you. If you need anything, you can contact Xiaoao at any time to help you deliver it to your room. I hope you will have a new experience next time you visit! We are eagerly looking forward to visiting again and wishing you a happy life!
Guest User
Smart Room (Double Bed) (Mini Fridge)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The hotel is in a prime location, close to the Tang Dynasty City and Tang Paradise. The service attitude is very good. We arrived a little early in the morning, and the hotel called in advance to care and send the location. Because the room only has heating for the time being, it is a bit warm, and opening the window for a while can solve the problem. The room is not big, but it is relatively clean and tidy. Drinks are provided in the refrigerator. Considerate. The overall stay feels good.
Original TextTranslated by Google
Response from Property: Missing you quietly flows in my heart, making the flowers more shy. The breeze is a greeting, brushing away the troubles and relaxing the frown. Happiness accompanies you on a romantic journey, and joy accompanies you forever. Friendship is deeply in my heart, and I wish you good luck forever! Xiaoao will do better and better, and will not let you down. Xiaoao looks forward to your next visit!
Guest User
Smart Room (Double Bed) (Mini Fridge)
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The room is very comfortable. It is located in the Datang Never Sleeps City area. It is very convenient for shopping. You can walk to Furong Garden and Big Wild Goose Pagoda. There are also Hanfu costumes for free rental. The service attitude is very good.
Original TextTranslated by Google
Response from Property: Because of choice, we met here, and because of trust, we are closer. Because of love, we are attentive. In Xiaoao's heart, every friend is an old friend who has been seen for a long time. Thank you for your carefulness and observation to comment on Xiaoao. Xiaoao must not forget its original intention and work hard to move forward. You have the beautiful scenery of Xi'an in your eyes, and Xiaoao only has your full joy in his eyes. Looking forward to your next stay!