Resort Hotel on the  landscap

Resort Hotel on the landscap Reviews

Resort Hotel on the landscap

No.186 Wanshou Road, Xiamen, ChinaView Hotel Details
Resort Hotel on the  landscap
Resort Hotel on the  landscapResort Hotel on the  landscapResort Hotel on the  landscap
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Resort Hotel on the landscap Guest Reviews

4.1/5
Very Good
471 review
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All Reviews(471)
Positive reviews(406)
Reviews with photos/video(157)
Friendly front desk staff(50)
Quiet & comfortable(37)
Relaxing hot springs(28)
Convenient parking(27)
Shower difficult to use(24)
Great air circulation(24)
Close to metro(12)
Easy to call taxis(5)
Negative reviews(65)
Anonymous User
Cozy Queen Room
Stayed in May 2024
Solo travelers
2 review
0.5/5
Posted on May 5, 2024
The room was very poor. The first room I was given when I first checked in was one that had been occupied by someone else and had not been tidied up. Later, when I changed to a room, there were fly larvae and hair in the bathroom. During the May Day period, I made a reservation with a premium of RMB 500, and on the day of check-in, the room rate became 200 RMB per day. Everything from the environment to the experience to the price-performance ratio is very poor. Not worth it, not worth it.
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Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing us with valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you with perfect memories this time, and we look forward to making them up next time (give us a chance!) We are working hard and look forward to your witnessing! wish all the best!
zjpalice
Budget 2-bed Room
Stayed in Feb 2024
Family
3 review
1.0/5
Posted on Feb 11, 2024
The room does not match the picture. It is huge and small. There is no place to store luggage. The surrounding shops are not open and there is no food. I will never come here again. I give one point to the front desk for their good service attitude.
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Response from Property: Dear guests: Hello! I'm sorry that I didn't give you a good stay experience, and thank you for your valuable feedback! We are sorry that we did not meet your expectations. We hope that you will book this hotel again and give us a chance to apologize to you. Looking forward to your visit again! All the staff of Shanshui Hotel look forward to your visit again! wish you a happy life!
Anonymous User
Budget Queen Room
Stayed in Aug 2023
Business travelers
1 review
1.0/5
Posted on Aug 25, 2023
The location of the hotel is very remote, it can be said that it is in the mountains in the city. The overall service level can only be called a hotel, not a hotel. The price of more than 300 yuan is really not worth it, and the price/performance ratio is very poor. I didn't experience any service throughout the whole process. The elevator didn't work when swiping the room card, the breakfast was sparse and greasy, and dust, dirt and watermarks that hadn't been wiped off for a long time could be seen on the mirrors in the room and bathroom. The soundproofing was poor. It was raining when I went there. There was a metal panel outside the room, so I couldn't sleep all night. I had to extend my stay because of training. I asked the front desk one day in advance that I could get a room, but I had to book it on Ctrip. I almost didn't have a room the next day. The experience was very bad, and the curtains couldn't even cover the light. All I can say is, for three hundred dollars, it’s better to stay in a four-star hotel outside.
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Response from Property: Thank you for your review. We will definitely improve the environment and services to make your stay feel at ease. I wish you a pleasant journey and smooth work!
Guest User
Family Friendly Room
Stayed in Feb 2024
Family
1 review
1.5/5
Posted on Feb 19, 2024
I originally booked two nights, but canceled one night after checking in. The experience was very bad. 1: There are only 5 small pools in the hot spring. It is embarrassing when there are many people. They are basically unusable. Slippers, bath towels, and toiletries are not provided. The overall environment is also very old. 2 The swimming pool is not open 3 The room is small, not as big as the picture, and the sound insulation is very rubbish. The door is the most ordinary wooden door, and the sound insulation is almost non-existent. 4. The water pressure in the shower was low. I removed the nozzle, but it was barely cold. The water was hot and cold, and the water pressure was high and low. 5. I asked for an extra quilt and bath towel when I brought a child. I told the front desk but they didn’t give them to me in the end. 6. The room phone is broken and communication is impossible. It is very troublesome. It feels like the customers of this hotel are basically tour groups. Two tour buses came to bring many passengers that day. The price/performance ratio is very average. Hope everyone knows
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We attach great importance to the room and facility issues and staff service issues you mentioned and have reported that your valuable opinions are very important to us. We will forward them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!
Anonymous User
Budget 2-bed Room
Stayed in Jan 2023
Family
12 review
2.5/5
Posted on Jan 24, 2023
The hygiene of the room was not good, there were urine stains on the toilet and dirt on the quilt. Disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will send them to relevant depar**ents to improve service quality. Warm reminder: The hot springs of Shanshui Fangfang Hotel will be maintained regularly. Due to the epidemic, the maintenance is not done properly, which will cause you any inconvenience. We sincerely apologize for the inconvenience. If you come here next time, we hope you can book this hotel again and give us a chance. Come to apologize to you. Looking forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
房間好大。床鋪很軟,整體感覺乾淨衞生,住宿有免費的停車,停車場寬裕,適合自駕游來這裏,交通也還可以,離將軍祠站有1公里。酒店還設有免費spa和游泳場所,因為趕着出去玩,沒有來得及體驗,下次自駕游來廈門,一定還來這家店。
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6/7
Anonymous User
Cozy 2-bed Room
Stayed in Jun 2024
Other
1 review
3.0/5
Posted on Jun 10, 2024
可能因為是考試期間價格從平時的一百多漲到快300,為了方便就勉強接受了,晚上發現房間床上卻爬滿黑色蟲子,我自己把蟲子從被子上抖掉,一段時間後黑色蟲子又出現在被子上,打電話給前台,我提出換房,但重新換的房子牆上黴,房間裏也有異味,最後衹能同意更換被套,但更換後黑色蟲子還是幾個,晚上11點了也衹能將就了,第二天還要早起考試,第二天地上還發現一衹大蜘蛛,配圖是我把蟲子抖掉後蟲子再次出現在被子的圖
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Anonymous User
Budget Queen Room
Stayed in May 2024
Friends
5 review
4.5/5
Great
Posted on Jun 2, 2024
天山泉温泉活水養生SPA:需要自帶泳褲,以及店裡的浴巾過去温泉那邊,感覺整體水質可以的。前台服務人員服務態度良好,過來也有積極認真服務。距離植物園也是確實很近的
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Guest User
Budget 2-bed Room
Stayed in May 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on May 27, 2024
不錯的酒店,環境清幽。附近有公交站,離BRT站點也不算遠,交通出行還是挺便利的。前台工作人員熱情有禮。滿意的入住,好評。
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Guest User
Budget Queen Room
Stayed in Apr 2024
Friends
1 review
4.5/5
Great
Posted on Apr 6, 2024
和朋友自駕游來的,住了兩晚。酒店有免費停車場,客服人員態度很好,酒店還提供游泳池温泉票。趕過來入住後泡個温泉輕鬆多了。 交通便利,離鼓浪嶼的輪渡碼頭和園林植物園都很近。來旅遊住太方便了。
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Guest User
Budget 2-bed Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
非常不錯的酒店,服務非常好! 設施齊全,環境優雅,特別是酒店的温泉,泡起來很舒服! 位置很好,地鐵站就在酒店附近 酒店的房間衞生乾淨 早餐特別的好吃,都是自助式
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Guest User
Budget Queen Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 27, 2024
設施:酒店配套設施齊全,還有很大的免費停車場! 衞生:乾淨整潔! 環境:很好,晚上安靜,酒店背靠植物園,後門走着去很近,離地鐵站也近! 服務:很温馨,工作人員都很熱情! 天山泉温泉活水養生SPA:有温泉泡,不過沒來得及去體驗!
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Guest User
Budget Queen Room
Stayed in Feb 2024
Family
1 review
3.7/5
Posted on Feb 22, 2024
優點:房間環境不錯,服務員服務態度也很好 缺點:儘管離各個著名景點直線距離都不遠,但如果是自由行不開車的話,建議還是住一個交通更加便利的地方,每天爬坡真的很累,公共自行車也要走一段距離才有;酒店有些設備老舊;叫人來修的時候也要等十分鐘左右,比較慢
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Guest User
Budget Queen Room
Stayed in Mar 2024
Family
35 review
5.0/5
Outstanding
Posted on Mar 30, 2024
設施:很好。 衞生:很乾凈。 環境:非常好,酒店在廈門植物園周邊,空氣清新,環境優美。門口有個早餐店,很好吃。 服務:很熱情周到。 推薦入住!
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Anonymous User
Budget 2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
1:設施:非常健全,有温泉,游泳館,書法室,娛樂一應俱全,休閑的絕佳去處 2:衞生:大廳敞亮,整潔清爽,酒店房間清潔無異味,打掃很全面細緻:3:環境:酒店坐落於植物園附近,是一家山水度假風格的酒店,大廳書香氣息濃厚,有山水墨畫,筆墨紙硯。走進房間打開窗就彷彿身處森林公園之中,其次採光也很好,陽光明媚:4:服務:前台服務人員態度非常好,温柔有耐心,認真解決每個旅客遇到的問題和困擾!強烈推薦
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