Joyze Hotel Xiamen，Curio Collection By Hilton Reviews
Joyze Hotel Xiamen，Curio Collection By Hilton
No. 6-8, Longhushan Road, Zengcuoan, Xiamen, ChinaView Hotel Details
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Joyze Hotel Xiamen，Curio Collection By Hilton Guest Reviews
4.7/5
Outstanding
2369 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2369)
Positive reviews(2297)
Reviews with photos/video(648)
Friendly front desk staff(215)
Loved the beach(199)
Close to beach(167)
Well designed(120)
Tasty food(120)
Perfect for kids(81)
Great swimming pool(62)
Has an infinity pool(39)
Negative reviews(70)
StanC
Selected Room (2 beds)
Stayed in Mar 2024
Friends
16 review
Outstanding
Posted on Apr 23, 2024
Good location and walking distance to some of the sightseeing spots. Hotel is still very new and modern, nice deco and grand lobby. Hotel staffs are very friendly and helpful. Room is beautiful and spacious, comfortable bed too, really good value for money.
Response from Property: Thank you very much for your kind words and for choosing to stay at our hotel. We are delighted to hear that you enjoyed your stay, and we truly appreciate your recognition of the value for money we offer. We look forward to welcoming you back in the future and hope to continue providing you with an excellent experience.
Alan
King Deluxe Room
Stayed in Jan 2024
Couples
6 review
Outstanding
Posted on Jan 16, 2024
Hotel decor was beautiful with lovely landscaping done. Staff were very proactive in making sure our stay was delightful. Bed was very comfortable and the room thoughtfully designed to make you feel at home. Only downside was breakfast was repetitive as we stayed for 3 nights and was bored of the same spread by day 3.
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton. Thank you very much for your recognition of hotel services and room design. At the same time, we also attach great importance to your suggestions for breakfast. The hotel has begun to improve the quality of breakfast. In the future, we will continue to improve the types of breakfast and provide you and other guests with best breakfast. Thank you for your feedback. Wish you have a nice day.
Guest User
King Deluxe Room
Stayed in Mar 2024
Couples
1 review
Very Good
Posted on Mar 12, 2024
Good service, asked for extra bottles of water which were delivered in a few minutes. Room is spacious and location is close to the beach. Would recommend to stay here.
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Anna
Selected Room (2 beds)
Stayed in Feb 2024
Friends
2 review
Outstanding
Posted on Feb 26, 2024
The hotel is really nice. We had a great time there. Only 5 mins walk from hotel to a very famous 曾昔安. Many food choices in there. And I have to say the hit breakfast is nice too. Above the average.
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Qiuqiluo
Selected Room (2 beds)
Stayed in Jan 2024
Family
4 review
Outstanding
Posted on Apr 12, 2024
很好，很精致，住的舒心/:heart/:heart/:heart/:heart/:heart/:heart/:heart/:heart/:heart/:heart/:heart
lilinari
2-bedroom Suite
Stayed in Nov 2023
Family
2 review
Amazing
Posted on Nov 15, 2023
Staff is very nice and helpful, location is good also but this time there was construction just in front of the hotel, quite noisy. Swimming pool is not new.
Overall this hotel is perfect when the construction will be finish.
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Guest User
Stayed in May 2023
Family
3 review
Outstanding
Posted on Jun 2, 2023
We stayed in the family room - it was thoughtfully laid out complete with a slide, swing and lots of toys even in the bathtub. Staff were very friendly and helpful - especially Cathy from the reception who helped us book a trip to Tulou. Location is convenient and it’s walking distance to the beach. The property also has a Starbucks and a convenience store. Buffet breakfast was nice with lots of healthy options and friendly staff. Would recommend this property especially for families with kids.
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Guest User
King Deluxe Room
Stayed in Sep 2022
Solo travelers
1 review
Outstanding
Posted on Sep 16, 2022
Outstanding hotel. I’ve spent 3 days, the staff is so friendly and helpful, breakfast food is various and delicious (both Chinese and western breakfast food), the room was big, clean and with a comfortable design, the toilet was modern and electronic, the rooftop pool is amazing.
I wish I can return to this hotel soon.
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Guest User
King Deluxe Room
Stayed in Feb 2023
Friends
1 review
Outstanding
Posted on Mar 5, 2023
Very impressive hotel! Great location, nice service and designed hotel room!
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Anonymous User
Handicapped-friendly Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on Jun 1, 2024
Leo很nice….
Guest User
Deluxe Selected Room (2 beds)
Stayed in Jul 2022
Family
2 review
Outstanding
Posted on Jul 25, 2022
Amazing hotel, beautiful pure and modern decoration, the staff is very friendly and professional! Especially Linda and Joshua!
Very good food in the restaurant! Chef even made some pasta for our kids which were not on the menu.
Only negative point: the water of the pool is way too warm.
Response from Property: Dear Distinguished Guest, Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton, and taking the time to share your experience for us. It’s our great honor to create memorable experiences for you and your family. We look forward to welcoming you again in the near future, and we will bring another inspired stay for you.
Guest User
Selected Room - Mountain-View (Double bed)
Stayed in Jul 2022
Couples
2 review
Posted on Jul 15, 2022
Perfect example of superficial luxury:
First you will be greeted by an aggressive baoan. Then you will experience a series of poorly considered interior design choices. The sink without water pressure, far away from the mirror, the faulty shower head, the cracked bathroom floor, the poorly lit elevator button. And if you're not lucky, you will have on going public street works on front of the swimming pool, where it takes over an hour to be served.
It is not normal to queue for a hotel breakfast. The list goes on. If you are looking for a relaxing stay, this is not the place.
Response from Property: Thank you for choosing Joyze Hotel Xiamen, Curio Collection by Hilton. I'm sorry that you had an unpleasant experience during your stay in our hotel, which failed to allow you to enjoy high-quality service. We strive to proactively provide the highest level of service to every guest. ln order to ensure that our guest experience is always maintained at the high standard we expect, we will strengthen the training of staff service awareness to bring you real high-quality service. Once again, we apologize for the inconvenience. Thank you for your feedback. Wish you have a nice day.
GutierrezAndres
King Deluxe Room
Stayed in Jun 2024
Friends
10 review
Outstanding
Posted on Jun 11, 2024
Nice!
Guest User
King Deluxe Room
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 29, 2024
The housekeeper Xiao Liu's service was very considerate, and I liked the room I was assigned to. It was just that the motor was undergoing maintenance, so there was a little noise. Although Xiao Liu apologized repeatedly, we had already returned. I hope to check the room facilities next time [fist]
Original TextTranslated by Google
Guest User
Selected Room (2 beds)
Stayed in Jun 2024
Family
6 review
Very Good
Posted on Jun 29, 2024
The staff were very polite, but I felt that the overall management had some problems.
On the first day of check-in, only one of the two rooms I booked was found. Later I found out that the name was wrong. The two rooms were also arranged on different floors with my friend, which was not considerate enough.
Regarding breakfast, I stayed for three nights, and there were few varieties of breakfast every day, and they were often out of stock, especially on Saturdays. It felt like everything was in a mess...supply exceeded demand.
I had lunch at the hotel, and the amount of food was very small.
In addition, I called the front desk in the room several times, but no one answered...
Advantages: Close to the sea, just across the road, very suitable for sea view, about 1 km away there is a similar commercial street, and there are several good restaurants near the sea.
Original TextTranslated by Google
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