Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)

Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view) Reviews

Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)

No. 24, Penang Dong Li, Xiamen, ChinaView Hotel Details
Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)
Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)
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Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view) Guest Reviews

4.5/5
Great
672 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(672)
Positive reviews(633)
Reviews with photos/video(73)
Classy environment(88)
Friendly front desk staff(59)
Easy to get around(54)
Quiet & comfortable(44)
Close to metro(27)
Delicious breakfast(18)
Parking difficult(8)
Secluded lake view(5)
Negative reviews(39)
Guest User
2-bed Room
Stayed in Jan 2023
Family
1 Reviews
4.2
/5
Very Good
Posted on Feb 11, 2023
We really enjoyed our stay in Home Inn.The service was great and the location is great to move around the city easily
ivy761128
2-bed Room
Stayed in Oct 2023
Family
5 Reviews
1.0
/5
Posted on Oct 5, 2023
Very bad hotel, the worst Home Inn experience, nothing for breakfast, not even eggs. The waiters in the restaurant have extremely bad attitudes. Ask for an egg and curse. The restaurant doesn't even have a waiter, but a security guard with a bad attitude. The room is very small.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during this stay. We would like to solemnly apologize to you and punish the relevant employees. We will strengthen the training and training of hotel employees in the future. Management, we will actively improve the things we do poorly, and we hope you will have a new experience next time you stay! Sincerely wish you a happy life and all the best
Guest User
Queen Room A
Stayed in May 2023
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Jun 2, 2023
The service attitude of the guy at the front desk is very good. The room is clean and tidy. The breakfast is rich in variety. The Xiamen noodle paste tastes good. The dishes have been updated and the taste is also very good. It is in line with the taste of southerners. The subway is opposite the hotel and is only a 2-minute walk away. , very convenient, the first choice for business trips, recommended!
Original TextTranslated by Google
Response from Property: The best word of mouth is the praise from everyone! Thank you for liking Xiaorujia, and thank you for sharing this love with everyone. Satisfaction is only the starting point, and the goal is to surprise you every time you stay. Xiaoru will also work harder, and I hope you can have a more comfortable stay at Xiaoru's home~
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
1 Reviews
2.2
/5
Posted on Oct 16, 2023
The experience is very poor. Homeinns is a national chain and should not have such a service attitude. I also saw mice. The Wi-Fi in the room was broken and was not repaired for two days. The speed was also very slow. The hotel prices are changing all the time. , same as stocks
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! We will actively improve the small things that we did not do well. If it is convenient, you can leave your contact information or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure. During the holidays, the price The fluctuation will be relatively large, which will cause you inconvenience. We are extremely sorry and hope that you will have a new experience next time you stay! I sincerely wish you a happy life and all the best!
Anonymous User
Queen Room A
Stayed in Aug 2023
Business travelers
2 Reviews
2.7
/5
Posted on Aug 21, 2023
The room is very small, and the room upgrade rights are not available. The front desk service is very average.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! The size of the room type is indicated on the external website of King Room A. For small rooms, it is recommended that you choose the Superior Queen Room. The price difference is not big. It has an outside window and the area is relatively large. It also has the right to upgrade, which you need to know when placing an order. If you use points to redeem, the number of copies per day is limited. First-come-first-served basis. If you have not redeemed enough, you will not be able to upgrade for free. Please understand. We will actively improve the small things that are not done well. I hope you will have a brand new one next time you stay. Experience! I sincerely wish you a happy life and all the best!
Anonymous User
2-bed Room
Stayed in Oct 2023
Other
1 Reviews
1.7
/5
Posted on Oct 11, 2023
There's not much to say, I won't stay here again. Let’s experience it for ourselves
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! We will actively improve the small things that we did not do well. If it is convenient, you can leave your contact information, or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure, and I hope you will do it next time Checking in will give you a whole new experience! I sincerely wish you a happy life and all the best!
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
2 Reviews
2.2
/5
Posted on Oct 16, 2023
The room is average, the service attitude is not good👎N price for a day off
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! We will actively improve the small things that we did not do well. If it is convenient, you can leave your contact information or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure. During the holidays, the price The fluctuation will be relatively large, which will cause you inconvenience. We are extremely sorry and hope that you will have a new experience next time you stay! I sincerely wish you a happy life and all the best!
SanFransic
2-bed Room
Stayed in Aug 2023
Friends
3 Reviews
2.0
/5
Posted on Aug 26, 2023
The old house in Siming District has been renovated. It is a bit small and easy to access.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! We will actively improve the small things that we did not do well. I sincerely wish you a happy life and all the best!
Guest User
Superior Queen Room
Stayed in Jul 2023
Business travelers
1 Reviews
1.0
/5
Posted on Jul 28, 2023
The pillow I slept on for two days turned out to be moldy, and the bathroom was also moldy...
Original TextTranslated by Google
Response from Property: Dear little master, hello! First of all, thank you very much for choosing Xiaoru among thousands of hotels. I'm sorry that you couldn't give you a good accommodation experience during your stay. When you reported the problem to the front desk, Xiaoru made it clear to the guest room on the third day. Cleaning and changing bed sheets and duvet covers for your extended stay. Due to the staff's negligence, they replaced the pillowcases with mold stains on you. Xiaoru seriously criticized the staff, and Xiaoru also reported the relevant situation to the linen washing factory. , asking them to make rectifications immediately. You expressed your request and your check-out was delayed until 19:00 in the evening; no matter what, you are our valued guest. Xiaoru once again expresses our sincere apologies to you. Xiaoru sincerely welcomes you and looks forward to your visit again.
Guest User
Queen Room A
Stayed in Sep 2023
Other
1 Reviews
1.0
/5
Posted on Sep 28, 2023
The sound insulation is so bad that I can't sleep at night.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! The size of the room type is indicated on the external website of Queen Room A. This room type is small and the sound insulation is slightly less than that of other room types. For small rooms, it is recommended that you choose the Superior Queen Room. The price difference is not big, and the area is relatively large with external windows. It is also relatively quiet; we will actively improve the small things that are not done well, and hope that you will have a new experience next time you stay! I sincerely wish you a happy life and all the best!
Guest User
Superior Queen Room
Stayed in Sep 2022
Solo travelers
8 Reviews
5.0
/5
Outstanding
Posted on Sep 6, 2022
I am still very satisfied. First of all, the sanitation is no problem, and it is very quiet. The only noisy thing is the corridor, with people coming in and out or aunties cleaning. I can still sleep well at night. Then the transportation is convenient. It is not too far from the subway entrance. It is more than 200 meters walk and there is a bus stop at the door. The surrounding environment is very good. I feel very safe in a community. There are shared bicycles everywhere, and you can also scan bicycles to travel.
Original TextTranslated by Google
Response from Property: The best word of mouth is the praise from everyone! Thank you for liking Xiaorujia, and thank you for sharing this love with everyone. Satisfaction is only the starting point, and the goal is to surprise you every time you stay. Xiaoru will also work harder, and I hope you can have a more comfortable stay at Xiaoru's home~
Guest User
Queen Room A
Stayed in Jul 2023
Family
3 Reviews
2.0
/5
Posted on Jul 9, 2023
Too small, living in a small house! ! ! Really uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! The size of the room type is indicated on the external website of King Room A. If you are small, we recommend that you choose the superior double room. The price difference is not big and the area is relatively large if there is an outside window. We will actively improve the small room if it is not done well. I hope you will have a new experience next time you stay! I sincerely wish you a happy life and all the best!
Timmy_cao
Featured Queen Room
Stayed in Feb 2023
Booked for others
28 Reviews
2.5
/5
Posted on Feb 18, 2023
As a hotel, even if you pay for parking, you still need to be able to communicate with the community and drive your car into the community.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Superior Queen Room
Stayed in Jan 2023
Couples
16 Reviews
1.0
/5
Posted on Jan 30, 2023
The hotel is in an old community. Parking is not allowed. It costs 5 yuan an hour to park outside. It’s too confusing. There are small bugs in the room. There is an indescribable smell in the toilet. The sound insulation is so bad that you can hear the ringing of the phone.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Jakelin
2-bed Room
Stayed in Apr 2023
Couples
41 Reviews
2.7
/5
Posted on May 3, 2023
No sense of service and needs retraining.
Original TextTranslated by Google
Response from Property: Xiaoru, we deeply apologize for not meeting your requirements during your stay. We also hope that you can give us another chance so that we can deeply impress you again. Thank you very much for your comments during your stay. If you have any questions, you can call the front desk at any time, and the front desk partners will help you. I wish you a happy life and smooth work!