I booked this hotel for a layover. The shuttle service to and from the airport was quite good. The hygiene standards, for Zhengzhou, were actually pretty high, though I generally feel that hygiene in Zhengzhou isn't the best overall. The complimentary late-night snack service was a great perk. It's definitely a highlight of the hotel, offering some main dishes, side dishes, and fruits. The quality was surprisingly good, on par with what you'd find in a regular restaurant. However, it was really annoying to see some inconsiderate large family groups, especially from certain regions that emphasize clan culture, treating the free late-night snack bar like their private family reunion venue. As soon as a fresh batch was put out, they'd practically try to take the whole tray. The hotel has banquet rooms, which probably explains why the late-night snacks are so good. But instead of using proper venues for their banquets, they choose to act like barbarians at the free snack bar. It's truly shameless. To be honest, this issue has little to do with the hotel itself and is purely down to individual behavior. Still, the hotel could consider implementing stricter management in this area.
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