DoubleTree by Hilton Ya'An

The bathroom floor drain had a terrible smell! The service attitude was poor! The TV system was old and couldn't cast apps. In the morning, the noise from housekeeping upstairs and next door was unbearable! At 3 PM, my room still hadn't been cleaned, and they upgraded me to a problem room! The staff were sluggish!

As a Hilton property, everything was reassuring. The service was excellent; they specially installed a baby playpen for our little one and pushed the two beds together. We also got an upgrade to a river view room. Shopping and dining options nearby are very convenient.

The hotel's location is great, and the night view from the window is absolutely stunning. The room was clean and comfortable. It's a thoughtful touch that they allow pets, though there's an extra 300 RMB pet fee. Overall, it was a good experience, perfect for families traveling with their dogs.

The best thing I did when I visited Ya'an this time was to choose Hilton Hotel. The service was super super good, especially the quiet lady at the front desk, who was very kind and comfortable. The breakfast service at the hotel was also very good. The small cookies given upon check-in were baked by myself, which was pretty good.

Ya'an is a new tourist city and the birthplace of the world's first giant panda. In Ya'an, you can not only enjoy the scenery and taste Ya'an tea..., but also hear the sound of a trip across the ocean in the headphones, and tears are rolling in my eyes... I chose Hilton Garden Inn on Ctrip and stayed in this hotel. I felt the best service from the front desk staff. What impressed me most was Miss Yang Lu and the two humorous front desk managers. When I checked in, I checked my needs with me, solved my needs and asked if I had any other needs. Every staff member is very enthusiastic. Give this team a call. The hotel is located in the new city, in the center of the Times Tianjie business district, in a prosperous area with convenient transportation. It is a good choice for tourists. The guest rooms are standard luxury, spacious and bright, the bathroom basin is clean, the faucet hardware has no water stains, and the toilet is equipped with a female guest bag and a disposable toilet cover for women. Very sanitary. When creating the basic lighting of the guest room, an embedded SDCM was made to ensure the uniformity of the lighting color and the high degree of restoration of the true color of the object. The warm yellow optical fiber is like the gentle sunlight in the afternoon, and the sense of happiness is overflowing! Parking is also relatively convenient and free. The guest room responded quickly. When I left the room, I needed something, and the guest room delivered it quickly. However, I was not in the room, and the room aunt was afraid of disturbing me and put it at the door. Thank you, the room aunt, every service is completed silently to avoid guests and guest rooms face to face. It is worth praising and did not affect my rest. I have a very shallow sleep. I am very satisfied with such hotel services. I have a home-like experience. The bedding is also comfortable and soft, clean and odorless. It truly standardizes the basic standards. At the same time, the hotel is also equipped with a swimming pool and a gym, which is a blessing for people who love sports. I didn’t go there because of time problems. I will come next time. Thanks to the receptionist who has been in the front office 24 hours a day, thank the night shift manager Tang and Xiao Wu, and thank every Hilton staff. I think Unparalleled service experience, with a high cost performance, good hotels are worth recommending.

After a long journey, it was already evening when I arrived at the hotel to check in. The service attitude of the hotel front desk was very good. Rita helped me check in. She always kept a smile and was friendly. She was very considerate to inform the guest room to prepare the necessary items in advance. The location of the hotel is also very convenient. It is very close to the train station. It is the best choice for business travelers. The guest rooms are clean and tidy. The bed is comfortable, but a little thick for me. The room service responds quickly. It is a good choice for business trips and travel.