Zuobailongyouheihu
July 24, 2023
The room is very good, with logs, wood grain, leather, and matte touch. From the moment you enter the elevator, it is very stylish and gives people a relaxed and comfortable feeling. The scenery is very good. The room is big, new, and clean. After all, it is a newly opened Westin. The brand is there, and the quality is there.
Food: Especially the Japanese food on the fifth floor or which floor, this is the most amazing meal after check-in. The set meal is extremely cost-effective, so you must try it. The food type and quality of the 288 set meal should be at least four digits in Shenzhen. The girls can eat enough for one person, and the amount of a la carte is not small. It only costs about 600 yuan for two people to have sake and drinks. The raw materials are fresh, sashimi and fish roe are rich in oil, and the taste of beef, foie gras and oyster tempura is just right. The buffet is useless, the hairy crabs have been steamed, and the legs have fallen off, some are still dead, not very fresh and have a strange smell. Shrimp and sashimi are fresh. The eel with foie gras is very good, and the price is quite a bargain.
The service, front desk, concierge, and restaurant staff are very enthusiastic. But lack of experience and training. Especially housekeeping. All the supplies in the bathroom, even if you only used the soap once, he will take it away and replace it with a new one for you. It is recommended to put the new one aside. Although it costs money to stay in a hotel, it still feels like a waste. The paper was not replenished in time. One pair of slippers was obviously worn out. It was already dirty and covered with paper as a new slipper and put it in the slipper compartment. This is very speechless.
One more thing to pay attention to: the buffet is only open from Friday to Sunday. Usually not. We checked in from Thursday to Friday afternoon. We asked about the buffet from the front desk. We asked three times. Dianping said it was great. When we checked in at the front desk, we already said that we wanted to eat the buffet, but no one told us that the buffet needs to be booked in advance! It wasn't until 3 o'clock in the afternoon on Friday that I went to the front desk to ask about the buffet and said that I wanted to make a reservation. At that time, the seats were already full, and a beautiful manager called to add more seats to eat. When I was eating the buffet, I saw several waves of guests bringing their families. I didn't know that I had to make a reservation until I was at the door, so I left disappointed. One of the concierges said it might not be Thursday, let's get someone else to check? A staff member in a hotel is too unfamiliar with the special catering of his hotel.
The swimming pool has a constant temperature of 28 degrees, which is very comfortable. Go swimming during the day, the sea is boundless outside, the water quality is clear.
I hope Westin in Yantai pays attention to details and gets better and better! will come again next time.
Original TextTranslation provided by Google