Yantai Bihai Hotel (Yantai Station Wanda Plaza)

Yantai Bihai Hotel (Yantai Station Wanda Plaza) Reviews

Yantai Bihai Hotel (Yantai Station Wanda Plaza)

No.236 South Street, Yantai, ChinaView Hotel Details
Yantai Bihai Hotel (Yantai Station Wanda Plaza)
Yantai Bihai Hotel (Yantai Station Wanda Plaza)Yantai Bihai Hotel (Yantai Station Wanda Plaza)Yantai Bihai Hotel (Yantai Station Wanda Plaza)
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Yantai Bihai Hotel (Yantai Station Wanda Plaza) Guest Reviews

4.7/5
Outstanding
2683 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(2683)
Positive reviews(2640)
Reviews with photos/video(473)
Delicious breakfast(300)
Easy to get around(219)
Convenient for shopping(130)
Friendly front desk staff(123)
Convenient parking(95)
Located downtown(76)
Nice sea view(66)
Perfect for kids(61)
Negative reviews(43)
Luca Manca
Executive Room (2 Beds)
Stayed in Feb 2023
Business travelers
17 review
3.0/5
Posted on Mar 2, 2023
Hotel Chinese style for Chinese client. Not suitable for foreign clients.
Response from Property: Dear guests: Hello, first of all, thank you for choosing Bihai Hotel. We apologize for not getting your five-point praise after reading your comments. The hotel has always been adhering to the service of "giving convenience to guests and leaving difficulties to ourselves" Concept, committed to providing customers with attentive and thoughtful service. In order to create a better living environment for guests, the hotel's hardware facilities are constantly being upgraded and upgraded. We apologize for any inconvenience caused during this period. We look forward to your next visit and test our products. I wish you a happy life and smooth work!
Hugh2020
Guestroom (Tatami)
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is in a very good and convenient location, close to Suchengli and Chaoyang Street, and Wanda Plaza is nearby. The room is spacious and clean, the service is warm and thoughtful, there are free fruits, you can sweat steam, and a set of tea brewed around the stove is also given, which is very unique.
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Response from Property: 【❤️Chinese and Western buffet breakfast❤️】Dear guest: Hello! Thank you very much for choosing to stay at Yantai Bihai Hotel. I am glad that you gave a full score. When you are away from home, staying comfortably is your expectation and the ultimate goal of hotel services. We will continue to work hard to make your journey perfect. I hope you can share this pleasant stay experience with your relatives and friends, and come with them to experience the products and services provided by the hotel. The hotel is located in the bustling area of ​​Zhifu District, Yantai City, with a superior geographical location and convenient transportation conditions. It is your first choice for travel. I sincerely look forward to your visit again! I wish you a happy life!
Guest User
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is very big and the rooms are quite smart. It is not far from the city and Chaoyang Street. The hotel housekeeper is also very attentive. The breakfast is very rich. Fruits and yogurt are given. The hotel also gave us white fungus soup cooked by the hotel. It is very good.
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Response from Property: 【❤️Executive King Room-Smart Toilet❤️】Dear guests, thank you for choosing the Bi Hai Hotel. We are very happy to see your recognition of us. Your recognition and affirmation is the greatest encouragement to us. We will continue to work hard and move forward to create a more comfortable and warm environment for guests with high-quality services. We also look forward to your visit again and wish you a happy life!
Anonymous User
Elegant Residence Twin Room
Stayed in May 2024
Family
1 review
2.2/5
Posted on May 10, 2024
Because I was traveling with the elderly, I was very concerned about the smell of cigarettes. I looked at the room types of several conveniently located hotels. I passed them because they allowed smoking. I saw that there were some non-smoking rooms here, so I placed an order and noted that I wanted a non-smoking room. In the process of communicating with the reservation department by phone before check-in, I mentioned again that I wanted a non-smoking room. The reservation department was not told that they could only make it non-smoking, so I felt at ease and thought that the non-smoking room I requested was fine. Until the day of check-in, when I confirmed with the front desk again that I wanted a non-smoking room, I was told that it could be made non-smoking, which was obviously not a non-smoking room. Then the male person in charge at the front desk began to argue. This was the first time I encountered a hotel saying that they provided me with a non-smoking room and said that they would make it non-smoking. Isn't this contradictory? They also said that the guests wanted to smoke, and they had no choice. Is the smoke alarm system a decoration? Under normal circumstances, only when the hotel cannot provide non-smoking rooms will they say that they will make it non-smoking to see if it is acceptable. If I could tell the truth in the early communication, I could cancel the order and book another hotel. I have already arrived at the hotel and cannot cancel the order. What is the difference between this and forced buying and selling? And where can I find a suitable hotel during the May Day holiday? The schedule in Yantai is very tight. I don't want to waste my breath to argue about this matter and affect the itinerary that has been arranged later. I have to choose to stay. Facts have proved that there are indeed smoking in the rooms, the curtains are burned with holes, and there is smoke smell in the corridor from time to time. The room floor height is very low and very depressing. The facilities are old, which is completely sorry for the more than doubled price of May Day. The sliding door is crooked and there is no fear of slipping off when moving. The water outlet of the shower is blocked. I feel that I haven't washed the shower clean for three days. The wardrobe sensor light is also broken. It keeps flashing in the middle of the night, which makes me have a headache and affects my sleep. I have to pull out the power card to fall asleep. The breakfast for three mornings is exactly the same. In short, it is a stay experience that is not proportional to the price. Every day when I go in and out and see the voting box at the elevator entrance, I just laugh.
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Response from Property: [❤️200+ parking spaces in the city center equipped with 20 quick-dash parking spaces❤️] Dear guests, we are very sorry for the unpleasant stay experience. Thank you for your suggestions to our hotel in your busy schedule. We have reported the problem to various departments. We will strengthen the training of reservation and front desk staff, and the front desk and housekeeping will hold a collective meeting to communicate on how to avoid smoking in some non-smoking rooms! The facilities and equipment in the room have been ordered to be strictly checked by the engineering maintenance to avoid corresponding problems. For breakfast, we also proposed changes to the breakfast restaurant. Three types of service coins are placed in the room to ensure guest satisfaction. If you are not satisfied with us, please call the front desk and we will deal with it as soon as possible. I apologize to you again and wish you a happy life!
Jessicafromsz
Deluxe Room (2 Beds)
Stayed in May 2024
Couples
10 review
3.2/5
Posted on May 4, 2024
The advantage of the hotel is that the location is very good, but other than that, there are many complaints. First of all, the facilities are old. The bathroom may have been renovated in a temporary and cheap style. There is not even a hook to hang clothes inside, and the faucet of the wash basin is so long that it affects washing your face. One of the three machines in the laundry room is broken, one is a single wash, and the other is a dryer, and there is not even a proper dryer. The temperature of the small refrigerator in the room cannot be lowered. There will be leftovers in the corridor. The central air conditioning is not turned on, and the room temperature is maintained at 26 or 27 degrees, which is a bit unbearable for people who are afraid of heat. Speaking of breakfast, the breakfast varieties for two days are exactly the same. There are not few varieties, but few delicious ones. The so-called state banquet fried dough sticks are not fried thoroughly, and the hot dishes are basically cold dishes. The cleaning aunt can't wait for you to finish eating and rushes to do their work to clear the plates. If you don't care about the above, the location is indeed good. Opposite is the Grand Theater and the Museum, and a little further is Wanda. It is also very convenient to go to Chaoyang Street and Yantai Mountain Scenic Area. In short, the overall feeling is like the first picture that happened to be taken. The view from the window is nice and it is very convenient to go out, but there was leftover food on the windowsill that was not cleaned up in time, making the whole corridor smell.
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Response from Property: [❤️200+ parking spaces in the city center equipped with 20 fast-chargers❤️] Dear guests, thank you for your suggestions to our hotel in your busy schedule. We have reported the problem to various departments. The hotel has started to adjust the central air-conditioning host to cooling mode on May 1st. The host is already in operation. Our engineers have begun to check each room to avoid discomfort for guests staying in the hotel. The hotel has also recently started to transform the configuration and facilities of the laundry room. The hotel has been open for many years and knows that it is the hard truth to conform to the preferences of guests. We have formulated corresponding plans to gradually transform the equipment and facilities in the hotel. The breakfast has already reported its problems, and the dishes will be strictly controlled and the staff will be trained.
Xiaopinggai
Elegant Residence Twin Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on May 1, 2024
The room was good in every aspect, the room service was timely, the breakfast was rich, the parking lot was large and free, I stayed here for the second time.
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Response from Property: 【❤️The largest parking lot in the city center❤️】Dear guests, thank you for choosing Bihai Hotel. Bihai Hotel is one of the first batch of "Hospitality Shandong Butler Service Brand Demonstration Hotels" in Shandong Province. The hotel adheres to the theme concept of "Hospitality Shandong, Quality Yantai, and Warm Bihai" to serve every guest. Our butler service concept permeates every position. We are very happy to leave you such a good impression. Providing guests with caring care and a comfortable environment is our service goal. We look forward to meeting you again and wish you and your family happiness!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Family
19 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is warm and the smart toilet is very good. You can see the sea. The children like it very much. It is very close to Wanda. The transportation is convenient and parking is convenient. The service attitude is good.
Original TextTranslated by Google
Response from Property: [❤️Executive King Room-Smart Toilet❤️] Dear guest, thank you for choosing Bihai Hotel. We are very happy to see your recognition of us. Being recognized and affirmed by you is the greatest encouragement to us. We will continue to work hard and move forward to create a more comfortable and warm environment for our guests with high-quality services. We also look forward to your visit again. I wish you a happy life!
Guest User
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The hotel's location, transportation, parking, service, etc. are all top-notch! Every time I go to Yantai, I choose this hotel as my first choice and I can rest assured that I will stay here.
Original TextTranslated by Google
Response from Property: 【❤️Old Hotel❤️】Dear guests, thank you for choosing Bi Hai Hotel. We are very happy to see your recognition of us. Bi Hai people have carefully created an exquisite and comfortable environment, with a superior geographical location and good reputation, and insist on being the creator of beautiful memories. Providing every guest with comfortable and home-like service quality is our responsibility and direction of effort. We sincerely look forward to your visit again. We are waiting for you at Bi Hai!
Tangzailiunianlideqingtuanzi
Guestroom (Double bed)
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Facilities: Very comprehensive, with refrigerators, air purifiers, and weight scales Hygiene: Very clean, supplies are disposable Environment: Very good, you can walk to Wanda, and you can also walk to Joy City, which is very good Service: The butler’s service was very good and he gave us food.
Original TextTranslated by Google
Response from Property: [❤️Convenient to travel, only a 10-minute walk to Joy City❤️] Dear guest, thank you for choosing Bihai Hotel and sharing your stay experience. The hotel is located in the bustling center of Zhifu District, Yantai City, with convenient transportation and convenient shopping. It only takes 5 minutes to walk to Wanda and 10 minutes to Joy City. There are many famous places in the city and Chaoyang Street nearby, making it your first choice when coming to Yantai. The hotel rooms are fully equipped with supplies, including Tiger hot water kettles, small dryers, millet purifiers, etc. The bedding is from the Carnation brand, which is clean and comfortable, allowing you to truly feel the warmth and comfort of home. The hotel's service concept is to "give convenience to guests and leave difficulties to ourselves." We will continue to work hard to continuously improve our service quality. We also look forward to your visit again. I wish you a happy life!
Guest User
Elegant Residence Twin Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The feeling of being at home, the service is very good, yogurt and fruit are delivered every day, and they helped us get a taxi after checking out, but we were embarrassed to ask the staff to pay for the fare. The child spilled mineral water on the bed, and they helped change the sheets after making a phone call. The parking lot is large and free, and the city is just a few steps away. There is no worry about staying here, it is all peace of mind.
Original TextTranslated by Google
Response from Property: 【❤️Exclusive Butler Service❤️】Dear guests, thank you very much for choosing to stay at Yantai Bihai Hotel. Bihai Hotel is one of the first batch of "Hospitality Shandong Butler Service Brand Demonstration Hotels" in Shandong Province. The hotel adheres to the theme concept of "Hospitality Shandong, Delicious Yantai, and Warm Bihai" to serve every guest. The hotel is located in the central area of ​​Zhifu District, Yantai City, with convenient transportation and shopping. We are very happy to leave you a good impression. We look forward to meeting you again and wish you and your family happiness!
Chenanxiadedianhuating
Guestroom (Double bed)
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Impressive and excellent service, no odor in the room. Although the hotel is very old, it is well maintained. I will continue to choose here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Bihai Hotel. Bihai Hotel is one of the first batch of "Hospitality Shandong Butler Service Brand Demonstration Hotels" in Shandong Province. The hotel adheres to the theme concept of "Hospitality Shandong, Delicious Yantai, and Warm Bihai" to serve every guest. At present, the hotel has a 38-person butler service team. I am very happy to see your recognition of our butler and the entire team's service. Your recognition is also the driving force for our unlimited efforts. Sincerely wish you a smooth work, happy every day, and sincerely look forward to your next visit!
Tingfengsushi~
Guestroom (Double bed)
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is clean and tidy, the service attitude of the merchants is very good, the bed is very comfortable, the facilities are smart, there is the sea outside the window, it is close to the commercial street, the scenery is also good, and the price/performance ratio is very high!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your recognition of the hotel. Your satisfaction is the greatest motivation for our work. Bihai Hotel is located at No. 236 South Street, with many business districts nearby. The hotel has always adhered to the service concept of "giving convenience to guests and leaving difficulties to ourselves", treating every guest sincerely and attentively, so that all guests can feel at home. We are warm and looking forward to your next visit and providing you with satisfactory service. I wish you smooth work and a happy life!
Fuerjialianbangguanqunuonuomi
Guestroom (Double bed)
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Every time I come to Yantai, I choose Bihai without hesitation. It is close to Wanda Business District, convenient for shopping, and very close to the train and bus stations. The room facilities are good, and the butler-style service at the front desk and the hotel is very warm. I have nothing to say, and I will continue to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay at Bihai Hotel. Bihai Hotel is one of the first batch of "Hospitable Shandong Butler Service Brand Demonstration Hotels" in Shandong Province. The hotel adheres to the theme concept of "Hospitable Shandong, Delicious Yantai, and Warm Blue Sea" to serve every guest. The hotel currently has a butler service team of 38 people. We are very happy to see your recognition of the service of our butler and the entire team. Your recognition is also the motivation for our unlimited efforts. I sincerely wish you success in your work and happiness every day, and sincerely look forward to your next visit!
Guest User
Elegant Residence Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 19, 2024
I haven't stayed at Bi Hai for many years Facilities: Renovated, the hardware facilities are all new Hygiene: Very clean, no fingerprints on the quilt, no hair on the floor, no dust on the table Environment: Convenient and free parking, rich breakfast variety, clean and hygienic, robot delivery, the children are so happy Service: Good service, I brought my child and asked how much it would cost to add a child to the breakfast, and the handsome guy at the front desk directly gave me a free breakfast
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Bihai Hotel. Bihai Hotel is one of the first batch of "Hospitality Shandong Butler Service Brand Demonstration Hotels" in Shandong Province. The hotel adheres to the theme concept of "Hospitality Shandong, Delicious Yantai, and Warm Bihai" to serve every guest. At present, the hotel has a 38-person butler service team. I am very happy to see your recognition of our butler and the entire team's service. Your recognition is also the driving force for our unlimited efforts. Sincerely wish you a smooth work, happy every day, and sincerely look forward to your next visit!
Guest User
Guestroom (Tatami)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Great. Self-service tea brewing around the stove: good Facilities: new Hygiene: clean Environment: good Service: excellent Billiards downstairs is fun and the kids love it. The laundry room is very convenient, the breakfast is rich, the kids and adults are very full, I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of the hotel. Your satisfaction is the greatest motivation for our work. The Bihai Hotel is located at No. 236 South Street, with business districts all around. The hotel has always been adhering to the service concept of "giving convenience to guests and leaving difficulties to ourselves", treating every guest sincerely and attentively, so that all guests can feel the warmth of home. We also look forward to your next visit and provide you with satisfactory services. I wish you a smooth work and a happy life!