Hongcun xiyunpan moon • holiday selected Huizhou century famous house art B & B Reviews
Hongcun xiyunpan moon • holiday selected Huizhou century famous house art B & B
No. 009, Yuenmao, Hongcun Scenic Area, Hongcun Town, Yi County, ChinaView Hotel Details
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Hongcun xiyunpan moon • holiday selected Huizhou century famous house art B & B Guest Reviews
4.8/5
Amazing
1477 Reviews
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The location is very good, just outside the Moon Marsh. There are a lot of places to eat around and it's very convenient. As for the service, I am speechless. The shop owner is hard to find. There is basically no one in the store to ask questions about. You have to call and ask about things. Very inconvenient. The B&B was renovated from an old house. I'm more used to staying in full service hotels. The overall experience is not very good. I really have nothing to recommend except the location. Hygiene is average. Not a comfortable stay.
Original TextTranslated by Google
Response from Property: Say hello to you: I'm very sorry that you had a bad stay experience. In addition to picking up and dropping off customers, there are basically people in our store who will show up immediately whenever you need us. I don’t know which number you dialed, which is inconvenient. If you are not satisfied, you can call the external front desk number to raise your needs and complaints. Our family attaches great importance to service and hygiene. Our linens are changed for each guest and sent for dry cleaning every day, and the guest rooms are disinfected and cleaned every day. And there will be a second inspection. In terms of hygiene, we are still very meticulous. I'm sorry that I couldn't satisfy you. We hope that we will provide you with attentive service next time you visit. I wish you a happy life and smooth work.