We paid top dollar to stay at this place because it is peak season to be here. We were here to visit family. We were not able to FIND the hotel because the lights on the sign were out. Once we parked and got to the office, we said we passed the place several times because the sign was not lit. We were told they don't turn their sign lights on during the busy season. We were let into the office area and promptly chastised for using a third-party online booking app because it forces them to raise their rates to pay the fees they have to pay out for the reservations. We were kept in the office for what seemed like a long time to get registered, as we were given all of the rules and regulations of the place, even given a slide presentation of all the hundreds of rules they have in place. We were told if we needed anything all we had to do was ask and it would be provided to us because they can't keep rooms stocked with these items. And that we would have to request a housekeeper because they wouldn't be automatically entering the rooms to clean them during the day. The proprietor then had to go into our room ahead of us in order to turn on the POWER for us. Once settling into our room we were in need of ice. Went back to the office to find out where the ice machine was, and told since Covid, the closest ice could be found somewhere down the street. The next morning, I went to the office to ask for coffee for our in-room coffee maker. We were then told they "don't have a license to dispense coffee in the state of Maine!!!" Among the list of rules, if we went to the beach we would have to rinse off with the hoses provided outside each room. This includes any beach chairs, etc. Then we were asked if we had any beach chairs in the car. The room, for the price, was very sub-standard. Seventies style wallpaper, furnishings, etc. A very strong musty smell in the room, the carpet was damp. The small fridge was not cold enough to MAKE our own ice. Towels were thin enough to see through. The pillows were thin and flat. The only way to use the complementary WIFI was to take our phone, tablet or laptop out into the parking lot and wave it around to get enough signal to send an email. There was a complementary postcard left there that had pictures of the hotel, and it was stained as if it had been in the room for 20 years. There was a tip envelope left for our convenience, yet no one was going to come in during our stay unless we requested it. The "sanitized for your protection" band that is usually over the lid or the toilet seat was literally just laid behind the seat. We didn't have to break it in order to use the toilet and it remained there the entire time. Bottom line, this room was way too sub-par for the price listed and the services provided. False advertising on all literature I found online or on the printed material at the hotel. I was shocked this place operated like this. Don't think I'd return any time soon, nor would I ever recommend it.