Hotels near John Snow Memorial, York

I visit York regularly and mostly stay in hotels. I decided to do something different this time and stay here. Checkin is through the pub downstairs. The two younger members of staff had no idea what to do when I arrived but the third member of staff took the lead to check me in and bring me to my room. Initial impression of the room was that it was nicely presented, clean and modern. However, I was simply shocked to find that my bathroom had no shower in it. I went back to reception and asked to be assigned a room with a shower but was told no other room was available. So, for the first time in many years, I stayed in a location that didn’t even have the most basic of facilities. If I knew this before I booked here, I certainly wouldn’t have made the booking. In the morning, I asked to have breakfast. It was cooked to order and was delicious. The lady who served me was very efficient and friendly. There’s no air conditioning in the room so I had to have a fan running all night to try to stay cool. So, would I stay here again? Probably not, I’m afraid. The lack of basic facilities is a complete show stopper for me.

A fantastic hotel. Check in was easy with friendly staff. Our room was very clean, modern and comfortable. Rooms come with and iron and ironing board and a hairdryer. Plus in the bathroom there’s toiletries. This was an ideal location it was close to everything. Within 5 minutes or less we were at the shambles. The shambles car park is a short walk away and you get 20% discount if staying at the hotel. Breakfast at the hotel was delicious with a wide variety of choice, there’s even a waffle maker with a good choice of toppings. We opted to go for breakfast around 7 am as we are early birds plus we like to beat the queues/ rush. We did see how busy it can get later on so I would recommend earlier the better. We will definitely be staying here again hopefully can get an adjoining room as our kids will be coming with us.

We stayed last weekend to celebrate two birthdays and we arrived on the Friday night at approximately 8.00 pm. We managed to get a car park at the Peel Street car park which is literally located at the back of the hotel. You can unload at the the front on the hotel and the road isn't that busy so you can pull up and unload safely. Reception staff friendly and polite and we were allocated room 209. Upon entering the room is did seem dark and not very big and it was a double bed, but the room was clean and it was what we had booked. We went out for the evening just to grab a quick bite to eat and when entering the room and getting ready for bed it was quite noisy outside. I checked the window and the vent only to realise it was shut. I went to Reception to discuss the noise level as I thought it was coming from Weatherspoon's Pub across the road but in fact I had my geographic location wrong and it was in fact coming from a park that is located at the side of the hotel. The staff were very helpful in checking the floors of the hotel to double check it was not coming from within the hotel but we did ascertain that it was in fact people in the park. (NOTE this is not the hotels fault at all). The hotel dealt with this promptly and it went very quiet after about 20 mins so I am guessing the people were moved on by the authorities. The next morning we were relocated to a higher floor, same type of room and layout which served our purposes much better as the room was much lighter and quieter. Thank you. A great view over the city was was lovely. The Manager on site that weekend was very polite and helpful in moving us the following morning when their was availability and rectified the situation promptly for us. It was my birthday weekend and once we were moved we really felt we started to unwind and enjoy our weekend away. Breakfast was plentiful on all three days and the staff in the breakfast room are smiley, polite and constantly checking things were in stock and were always clearing tables. It is a busy breakfast room but nothing was too much trouble for them......even warming the pancakes up as it is a buffet breakfast. Thank you Tia the Manager for solving the problem we had and for Nicky and his co-worker (apologies a lovely blond lady) who went floor to floor on the Friday night to look for the noise which I am glad to say it wasn't coming from within our hotel). A great hotel for walking in the city and although we did have a small problem the Management dealt with it, without any hassle and it was not awkward when seeing them again which was lovely.

From the moment we arrived at the hotel the staff couldn’t be more friendly and helpful. The bunker room made for a unique and comfortable stay and loved the little touches like the KitKats in the room on arrival. The only small complaint would be the shower head sprayed out, the whole bathroom floor to become soaked, but nothing major at all. We’ll definitely be back and recommending to to anyone staying in York.

Wonderful hotel! The room was excellent from the comfortable bed to the luxury touches such as the record player, the spa-like lotions and the quality coffee. The food and drinks at the Pearly Cow and bar were flawless with a cosy and warm atmosphere. Our couple’s spa experience was truly relaxing with attentive staff. The staff in general were very friendly and helpful! The location is only a short walk to the city ramparts and heart of the town - even the walk there takes you past some historic buildings! 10/10, highly recommend.

Awful stay, sleep deprived because we had a faulty fire alarm screaming alarms into our ears and the last night and following day were completely ruined for us negating the whole point of a short two day city break. Fire alarm was faulty and repeatedly went off during the night, screeching into your ears starting at 10 pm, if that doesn’t sound like fun to you, avoid, especially as the issue wasn’t fixed when we left. Alarm issues started on Sunday morning but didn't seem to be passed onto staff on Sunday evening and were not dealt with or forwarded. Fire alarm went off on Sunday night at 10pm which should have registered a major issue but rather than deal with it, roomzzz just left it. I rang the member of staff on duty and told him it needed silencing due to him saying it was a faulty sensor and i informed him it had gone off before that day of which he was not aware. He simply wasn't trained to do it or trained in escalation and simply left it, having already disturbed everyone at 10pm on a Sunday night which is ultimately managements fault for not making sure staff understood what to do in emergency situations. Faulty alarm then predictably woke everybody up at 2am which i told the member of staff the first time we didn’t want to be woken up again, then at half 2 and then it went off again a few times when the staff member finally decided to get the manager out of bed, which should have happened when the issue first appeared on Sunday morning or at the very least sorted at 10pm when it went off at 10pm Sunday evening. To top it off it went off again Monday morning at 11am. The Manager was nice but full of the usual excuses which i just were not buying, she said it could have been handled better but it was handled at all, it was amateur at roomzzz York. Its likely still faulty as i type this due to the alarm company clearly not being called out. She said there was not a lot that could be done because it’s the fire alarm which is just…a lie, the zone or faulty sensor should have been isolated on the system. Again lack of knowledge on what to do from management. To top it off we had someone hammering away on Monday morning at 11 am, clearly nobody communicates who is in what rooms. Other than that the stay was standard though not to the quality we had when we visited the Chester roomzzz aparthotel. TV was faulty when we booked in which was a minor inconvenience but nothing compared to having screeching faulty fire alarms shocking you out of bed. Awful experience and we rushed home due to been knackered because my partner couldn’t get back to sleep, rather than enjoying the day out in York.

I love this hotel, much better now it’s been refurbished as the previous decor was way out of date. Nothing too much trouble - more buiscuits, more pillows, I asked and they were delivered immediately. A massive thank you to Margo for arranging my 2 night stay, so good I stayed an extra night thinking I’d have to change rooms but they said stay put which was great. Look forward to staying here again and working with Margo in the future.

The best experience we had. Hotel was very clean. Full of character and we loved how they decorated the room. Staff were just amazing and looked after us at dinner table and breakfast time. The food was amazing too. They were very nice people and we enjoyed our stay. The only downsudr was the parking place, we barely could find a space but it was bank holiday weekend so understandable. Overall one of the best experience of staying at a hotel.

This was a treat from me to myself. I had a fabulous time at Middlethorpe Hall. From the spa to the dinner to the breakfast and treatment the next morning. It was a dream. The garden is also very pleasant to walk around and every single staff member I crossed paths with made sure I felt welcome. I highly recommend!

Great location outside of York city centre and very easy access from main roads. There is a park and ride service about half a mile down the road which is highly recommended as parking in York can be difficult and expensive. Park and ride journey time is around ten minutes and drops you off close to the Shambles area of town. The accommodation was basic but clean. Bed was comfortable, Shower was very powerful and plenty of towels. Large screen TV. Breakfast was limited but very nice and set us up for the day. The only downside about the accommodation was that it would have been nice to have a small fridge in the room to keep water etc, there was plenty of space to have one. Also it would have been nice to have had a small sofa to watch tv in the evenings as the two desk chairs were not comfortable to sit on for any length of time. Also the walls were very thin as other room noise even conversations could be heard. There is also a Toby Inn next door which does really nice food and various ales.