Guest User
October 30, 2023
Te resort of Las Laganas has some really beautiful beaches, but also nightlife. Unfortunately the rooms are not well insulated, so it happened 1 or 2 evenings in which drunk kids were in the corridor causing chaos... There are 2 rather crowded swimming pools, we used them just a little, because the beach is much more beautiful and because after a certain time they become a little dirty. I found the food good, maybe the meat and fish were not of high quality, but I have never eaten them because I am a vegetarian. Friendly staff, especially the boy with the pigtail. I would have honestly given 3 stars, but I was really disappointed because, on the last evening, one of my silver ring and 50 euros of my mother disappeared. We are absolutely sure that they were in the room, they were not even in sight. I immediately went to the reception and one of the staff asked me if I was really sure that I hadn't spent the money... but why would I make a fool of myself if I wasn't sure? The ring didn't have much economic value, but it had sentimental value, it belonged to my grandmother... in short, we couldn't resolve anything. No one could have entered through the window because we found it closed and we were on the first floor. Nobody except the cleaning ladies. The room has always remained really dirty, the towels were removed without changing them or not changed at all. Since I read that I'm not the first to have had the same problem, it would be necessary to do something, or you really risk losing customers. My mom wanted to come back next year, which obviously we won't do.