Riffelalp Resort 2222m - Ski-in & Ski-Out

Weekend getaway for two. Booked Riffelalp and had a great time. Received a lovely upgrade facing the Matterhorn. Food was good. The spa was a great place to recharge with different saunas,steams and so on. Views are phenomenal and luckily far away from all the tourist hustle and bustle of Zermatt.

All perfect, the surroundings, the location, the hotel infrastructure and services, well curated in every detail. Guest is taken care of and spoiled from arrival to the parking in Tasch up to the door of the room. Completely hassle/free. The common areas are beautiful and well diversified with enjoyable entertainment/playroom. If I need to be really peaky and demanding, I would make 2 points: 1/ the internal swimming pool water is coldish… not really inviting to plunge into 2/ the fitness area is a bit understated compared to the rest of the facility. Think it should be made bigger and better equipped

Riffelalp resort was one of the best experiences of our time in Switzerland. Our experiences of the hotel, even just for 2 nights, were exceptional. The staff in every communication before arrival was extremely informative and very pleasant. At the hotel, people were exceptionally helpful and kind. The hotel itself is located on the side of the mountain with one of the most stunning views of the Matterhorn that you could ever imagine (weather cooperating, of course!). The hotel itself is lovely, with excellent restaurants and a cozy bar with amazing views. I was concerned that beds would be too hard, but they were comfortable, and our junior suite was lovely. My husband has mobility issues, but they were not a problem here with an elevator to get to our floor. Getting to the hotel required that we take the Gornergrat cog rail from Zermatt, which initially concerned me, but actually, it is quite easy to get both to/from Zermatt and to the top where other stunning views can of the Matterhorn and Alps can be seen. The staff has quite an organized system for transporting luggage from the hotel down to the train station in Zermatt so that you don't have to worry about it. It is a short walk (8 minutes) to from the hotel to the cog rail, or there is a tram that can take you. Rifflealp is about midway between Zermatt and the top, and there is a lot of good hiking possible. But the two best things about Riffelalp Resort are the smell of the trees and the oxygen in the air as you walk to and from the railway. But also the absolute SILENCE of the place -- no cars, sirens, just the still, calm, sound of human voices and nature. My only regret was that we could not spend more than 2 nights here -- I give any traveler considering it an enthusiastic and passionate "YES" recommendation.

Our stay at the Riffelalp was nothing short of marvelous! Our suite was so comfortable and spacious and the view of the Matterhorn from our balcony was spectacular. More than that, the entire staff was warm, friendly, and went above and beyond in every detail to make sure everything from our breakfast to our room was amazing. They are top-notch in every way! The entire resort oozes comfortable elegance. We definitely will return.

My wife and I had an absolutely amazing experience at Hotel Riffelalp this past week. We were on our honeymoon, and the previous week, we had spent mostly indoors dealing with awful illness (What a way to start!). When we headed to Zermatt, we were finally on the mend, and the moment we arrived in Riffelalp, the attentiveness and kindness of the staff immediately turned everything around for us. To start, the ride up to Riffelalp has amazing views, and then the hotel has their own little train (think Disneyland) that takes you up to the resort- very charming. We were greeted with an excellent room upgrade and even some super nice "happy honeymoon" decorations and such in the room! I had barely even mentioned my honeymoon when asking for a spa appointment, and was incredibly surprised at this level of detail and customer service- Truly 5 stars (Thank you all!). The resort itself is in the perfect location. It's away from all the hustle and bustle of Zermatt, and you can truly feel relaxed and like you can slow down. Want an amazing view of the Matterhorn? No problem- look out your window, swim at the pool, or dine at one of the restaurants (all of which were delicious, by the way). Beyond that, Riffelalp is right in the middle of some of the best that the Zermatt area has to offer. We went on multiple hikes that originated on trails literally right outside our hotel. For example, I did the 5 Lakes Hike (beautiful) and hiked right out of my hotel room to get there. In summary, everything here felt like a luxury, 5-star-worthy experience, and my wife and I had a wonderful time. Experiences and little "extra details" like the honeymoon stuff really made this special. We will recommend Hotel Riffelalp to anyone and everyone traveling to the area, and will for sure be back one day. Thank you!