Lotto Hotel

Lotto Hotel Reviews

Lotto Hotel

359 Junhui Road, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
Lotto Hotel
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Lotto Hotel Guest Reviews

4.7/5
Outstanding
530 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(530)
Positive reviews(525)
Reviews with photos/video(123)
Great service(267)
Close to scenic area(58)
Convenient for shopping(43)
Large rooms(28)
Convenient parking(23)
Nice shower(15)
Many dining options(12)
Perfect for families(4)
Negative reviews(5)
Prayogo
Cosy Triple Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel owner is so friendly. She also helps up for the best route that we need to go when in JJZ national park. If you purchase the JJZ entrance ticket via the hotel owner, and they will not give any ticket for you but don't worry because it is fully digital, you only need to bring your passport and do face scanning. A lot of food choices around the hotel. And you only need 5 minutes walk to the JJZ entrance. Really recommended to stay here, will come back again in future.
Response from Property: Distinguished Guest: Thank you for your review of the property! The hotel is more than 300 meters from the eastern gate of the scenic area (the sign gate), and it only takes about 7 minutes to walk. In front of the hotel is the food street, and there are many restaurants of various tastes nearby, which do provide many convenience for guests staying; We also do everything we can to provide guests with a variety of conveniences, including customizing tour routes, buying discounted tickets on our behalf, lugging luggage, providing hiking sticks, providing free washing machines and so on, but we're not doing enough and there's a lot of work that goes awry. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!
harri99
Preferential Double Standard Room
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Very very good price-performance ratio. The rooms were very clean and they changed the towels and toothbrush pack every day. The hotel staff was very friendly and helped me to plan my three days (Two days national park and one day Bridge and Grand Canyon). They gave me the perfect route to hike in national park. The second day, I got lost in the park and didn’t know the best and cheapest way to go out of the park and hail a taxi. They helped to manage through this situation. I can really recommend a stay in this hotel!
Response from Property: Distinguished Guest: Thank you for taking the time out of your busy schedule to review our guesthouse objectively and truthfully! Your comments are both the best affirmation of our work, the greatest encouragement to our staff, and the strongest encouragements for our future work, so that we will not remain idle. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!
DISINRAJ
Cosy Triple Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very good hotel. Near to sin gate and very friendly and helpful staffs and owners there. Helped me a lot means lot . They welcomed foreigners very well. I will recommend everyone because of their attitude towards us. Room is good
Response from Property: 感謝您在百忙之中抽出寶貴時間客觀真實點評我們客棧!您的評價既是對我們工作最好的肯定,也是對我們工作人員最大的鼓勵,同時還是對我們今後工作最強有力的鞭策,使我們對工作不敢有絲毫的懈怠;在今後的工作中,我們一定加倍努力,改進工作中的不足,完善服務細節,爭取做得更好!期待能有機會我們再相聚!同時歡迎您的親朋好友來張家界入住我們客棧!
Ruben C.
Preferential Double Standard Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel location was just perfect. Convenience store next door, the hotel is located in the street of a food market and the East entrance to the National Park is just 5 minutes away by foot. Special mention to the help provided by their stuff (Zho Yue) who helped us getting the tickets to the National Park and a taxi driver that would take us to the Zhangjiajie glass bridge and gran canyon and later on to the high speed train station. Thanks for your patience and help!
Response from Property: Distinguished Guest: Thank you for your full rating of the property! The hotel is more than 300 meters from the eastern gate of the scenic area (the sign gate), and it only takes about 7 minutes to walk. In front of the hotel is the food street, and there are many restaurants of various tastes nearby, which do provide many convenience for guests staying; We also do everything we can to provide guests with a variety of conveniences, including customizing tour routes, buying discounted tickets on our behalf, lugging luggage, providing hiking sticks, providing free washing machines and so on, but we're not doing enough and there's a lot of work that goes awry. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!
Guest User
Simple Cozy Family Friendly Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 28, 2024
Lovely Family Business with helpful owners. Got our park tickets bought here at a slight discounted rate. Location is the best for Wulingyuan!
Response from Property: Dear VIP: Thank you very much for your review! The inn is more than 300 meters away from the east gate of Forest Park (the sign gate), and it takes 5-7 minutes to walk there. There is a food street in front of the inn, and there are many restaurants of various flavors in the surrounding area. It has brought a lot of convenience to the guests. We treat every guest sincerely, so that every guest can feel our sincere service. "Let the guests live comfortably, play happily, and stay at Lvtu is like coming home" is our eternal service tenet, and we will not disappoint your review! In the future work, we will improve the shortcomings in the work, improve the service details, and strive to do better! We look forward to your visit again, and wish you a pleasant journey!
Soh
2-bed Room With Mountain View
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 11, 2024
A very good hotel in 武陵源 area to stay. Location is less than 5 mins walk to Zhang jia jie East entrance, just in front of night market, eateries and convenient stores, unlike plenty of those hotels around the outskirt area or unpopular quiet small alleys. Several chinese restaurants serve buffet breakfast at rmb15/person. Been there for 5 nights, will be back to stay for future visits. :)
Response from Property: Dear VIP: Thank you very much for your review! The inn is more than 300 meters away from the east gate of Forest Park (the sign gate), and it takes 5-7 minutes to walk there. There is a food street in front of the inn, and there are many restaurants of various flavors in the surrounding area. It has brought a lot of convenience to the guests. We treat every guest sincerely, so that every guest can feel our sincere service. "Let the guests live comfortably, play happily, and stay at Lvtu is like coming home" is our eternal service tenet, and we will not disappoint your review! In the future work, we will improve the shortcomings in the work, improve the service details, and strive to do better! We look forward to your visit again, and wish you a pleasant journey!
Guest User
Cosy Triple Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The location is pretty good! For the price, you can get to all the main things by foot (it’s good to walk around in the night, there’s also a food fair in the street) The receptionists are really nice
Response from Property: Dear VIP: Thank you for taking the time to comment objectively and truly on our inn! Your evaluation is not only the best affirmation of our work, but also the greatest encouragement to our staff, but also the most powerful spur to our future work, so that we can not have the slightest slack in our work; In the future work, we must redouble our efforts to improve the lack of work, improve service details, and strive to do better! Hope we can get together again sometime! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!
lele
2-bed Room With Mountain View
Stayed in May 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Jul 1, 2024
Highly recommended. Great location and is within walking distance to the national forest park (east gate). We took didi (similar to uber) from Zhangjiajie West train station to the hotel. It took about 40 min and costs 42rmb one way. Room and bathroom are big and clean, beds are comfortable and the host is very nice. We spent two days in the national park, with first day went up the mountain (Yuanjiajie, Avatar floating mountain etc) and 2nd day strolled along the stream, Jinbianxi (entered through east gate and exited through south gate). There are buses from south gate to east gate, which charge 10rmb per trip. Hotel near east gate is a better option as most attractions are closer to East gate.
Response from Property: 尊敬的外賓:非常感謝您對客棧給予真實的評價!簡明扼要的點評,就把客棧的位置、景點交通、遊玩路線、房間衞生、服務態度表述的清清楚楚、明明白白,我們一定不辜負您的好評!永遠恪守“讓客人住的舒心、玩得開心、入住樂途就如同回家”的承諾,改進工作中的不足,完善服務細節,力爭做得更好!期待您再次光臨,祝您旅途愉快!
Chetan
Warm Parent-child Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Rooms are nice and hygiene well maintained the most important thing is front desk people were very friendly and will always try to help .
Response from Property: 感謝您在百忙之中抽出寶貴時間客觀真實點評我們客棧!您的評價既是對我們工作最好的肯定,也是對我們工作人員最大的鼓勵,同時還是對我們今後工作最強有力的鞭策,使我們對工作不敢有絲毫的懈怠;在今後的工作中,我們一定加倍努力,改進工作中的不足,完善服務細節,爭取做得更好!期待能有機會我們再相聚!同時歡迎您的親朋好友來張家界入住我們客棧!
Guest User
Simple Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 30, 2024
This hotel was very nice for the money and I’d highly recommend. It was clean and neat. They even let us check in early so we could put our bags down and go into the park. We stay at another hotel the night before (also in Wulingyuan) and it was not as nice.
Response from Property: Thank you for taking the time out of your busy schedule to give an objective and truthful review of our inn! Your evaluation is not only the best affirmation of our work, but also the greatest encouragement to our staff, and the most powerful spur for our future work, so that we dare not slack off in our work; in the future work, we must redouble our efforts, improve the shortcomings in our work, improve the service details, and strive to do better! I look forward to having the opportunity to meet again! At the same time, welcome your relatives and friends to Zhangjiajie to stay at our inn!
kankanid
Cosy Triple Room
Stayed in Feb 2024
Travel with friends
4 review
4.5/5
Great
Posted on Mar 11, 2024
The hotel location was perfect. Near to the national forest park and Helpful staff.
Response from Property: Thank you for taking the time out of your busy schedule to give an objective and truthful review of our inn! Your evaluation is not only the best affirmation of our work, but also the greatest encouragement to our staff, and the most powerful spur for our future work, so that we dare not slack off in our work; in the future work, we must redouble our efforts, improve the shortcomings in our work, improve the service details, and strive to do better! Looking forward to having the opportunity to meet again! At the same time, welcome your relatives and friends to Zhangjiajie to stay at our inn.
Guest User
Simple 2-bed Room
Stayed in Aug 2024
Travel with friends
16 review
4.0/5
Very Good
Posted on Oct 6, 2024
Friendly and helpful owner.
Response from Property: Distinguished Guest: Thank you for taking the time out of your busy schedule to review our guesthouse objectively and truthfully! Your comments are both the best affirmation of our work, the greatest encouragement to our staff, and the strongest encouragements for our future work, so that we will not remain idle. In the future work, we must redouble our efforts to improve the shortcomings of our work, improve the details of our service, and strive to do better! I look forward to seeing each other again! At the same time welcome your friends and relatives to Zhangjiajie stay in our inn!
Guest User
Simple 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Amazing stay ! I highly recommend !!!
Response from Property: 非常感謝外賓朋友對我們客棧的認可,你們今天退房早,離開得很匆忙,粽子還沒煮熟,很遺憾沒送粽子給你們,祝你們端午安康,旅途愉快!
Guest User
Cosy Triple Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Nice place very helpful
Response from Property: Dear VIP: Thank you very much for your review! The inn is more than 300 meters away from the east gate of Forest Park (the sign gate), and it takes 5-7 minutes to walk there. There is a food street in front of the inn, and there are many restaurants of various flavors in the surrounding area. It has brought a lot of convenience to the guests. We treat every guest sincerely, so that every guest can feel our sincere service. "Let the guests live comfortably, play happily, and stay at Lvtu is like coming home" is our eternal service tenet, and we will not disappoint your review! In the future work, we will improve the shortcomings in the work, improve the service details, and strive to do better! We look forward to your visit again, and wish you a pleasant journey!
Susanty Tjandra
2-bed Room With Mountain View
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Sep 12, 2024
value for money
Response from Property: Dear valued guest: Thank you very much for your review of the inn! The inn is a homestay, and there is a gap between the software and hardware and that of a star hotel. We can only work on aspects such as room hygiene, service attitude, and affordability to make up for our shortcomings. It is precisely because of this that we have left a good impression on guests who have stayed at our inn. We will not let down your positive comments! We will continue to strive to do better! We look forward to your visit again and wish you a pleasant journey!尊敬的贵宾:非常感谢您对客栈的点评!客栈是一家民宿,不论是软件还是硬件与星级酒店都存在差距,我们只能从房间卫生、服务态度、经济实惠这些方面下功夫,以弥补自身的不足,正因为这样才留给入住过我们客栈的客人物有所值、性价比高的印象。我们一定不辜负您的好评!再接再厉,力争做得更好!期待您再次光临,祝您旅途愉快!