Hengda Lijing Hotel (Zhangye West of Railway Station)

The water in the washbasin in the room is broken. You have to wait for half a day for the water to go down. The door anti-theft lock is broken. I am always worried about resting at night. The room is generally clean. The attitude of the lobby service staff is average. It is extremely inconvenient to park and enter. It is a hotel for bus tours. The noise is very loud and affects the rest.

I have been using Ctrip for several years. My first complaint was to this store. The service could not keep up. I arrived at 5 pm and everyone walked up to me. There was not even a polite word at the front desk, and I waited for a few minutes to ask for a room. I didn't clean it properly, but after finally registering, I was asked inexplicably if I stayed out at a hotel last night. What did I mean? I said it was fine! The tiles in the bathroom fell off, exposing a bunch of pipes. The hardness of the toothbrush bristles was like returning to a guest house more than ten years ago. The most ridiculous thing was that the comb broke when I was combing my hair. The hardware and software facilities were not worth it. When I checked in, I asked how to register for parking. The answer was that I didn't need to register and just walked out. When I walked out the next day, I was prompted to pay. The first time I called the front desk, I was told to wait. After a few minutes, I called again. I still waited and canceled. During the peak period, there was already a queue of cars behind me, so I couldn’t call again. I was told that I had called the security guard, but the security guard hadn’t come yet. I asked how long it would take, but I couldn’t give an answer. I just said that I had called the guard. We had no choice but to After paying the fee to leave the parking lot, there was also a doll left on the hotel bed. I wanted to see if the hotel would call me if they found out when they were cleaning. Sure enough, there was no phone call. Haha, it’s such a small thing. They are really piled together, which shows the management of your hotel. If I leave you a bad review, there is no need to add me on WeChat.

I have been traveling around the world for so many years and I have never stayed in a worse hotel than this one. The price of 548 a night is not bad in Zhangye. The hotel room I arrived at 17:00 that day had not been cleaned yet. I waited in the lobby for a while before I said it. After cleaning, my wife found at least five or six hairs on the sheets. Then the waiter hesitated and couldn't explain clearly, and changed the sheets in front of us. There were still crumbs of biscuits on the carpet, so they probably just did it hastily. I fiddled with it a few times, but I put up with it. The most annoying thing was that I found several yellow spots under the toilet seat in the bathroom. I called and said that the cleaning staff was off duty, and the little girl at the front desk helped us clean it up. I was given a disposable toilet cover. The air conditioner in the hotel was noisy. The mattress was so soft that my back ached when I slept. I slept in a daze all night. When I was having breakfast, the aunt at the door said that each person can only receive one egg. It gave me a value-added experience like living in a prison cell with food. , although these are all small things, aren’t the little things we encounter in life just bits and pieces? It’s not easy for everyone, and the cleaning lady is also very hard-working. The hotel really can’t just focus on making money. It should work hard to increase the salary of employees and grasp all aspects. Although we are just visiting Zhangye for a temporary stay, we are not required to provide value for money. , but at least every passerby who passes by the hotel in Zhangye can experience the cleanliness and comfort, and make the hotel the business card of the city.

The hotel hardware is good, but the management service is unsatisfactory. The room card didn't work, the toilet paper was not changed, and there was only one set of towels. The key was that the communication attitude was blunt and there was no logic in doing things. Worst hotel experience of this trip

The newly opened hotel has all the facilities. The parent-child theme room is too much for children. The key is that the suite (3 beds) meets the needs of a family of four. I would like to give you a thumbs up 👍

The environment is good, close to the high-speed railway station, and the breakfast is also very rich. The young lady at the front desk surnamed Yang is very nice and welcoming. There was noise on the night of check-in. It was early in the morning and the security staff and night-time staff helped to check carefully. I hope the boss will see rewards for 3 staff members

The hotel hardware is OK, the parking lot must be complained about, and parking in front of the building is free, but the front desk must be opened manually when you are out, which is inconvenient. The breakfast was not eaten well in Qilian. Maybe there was a tour group ahead of it. There was still an hour before the end of breakfast. Basically, there was nothing left, and the service staff were indifferent.

在攜程瀏覽了好久，最終選擇這家酒店，正好趕上五一黃金週，酒店生意還是挺好的，人來人往，酒店位置離高鐵站和高速公路很近挺方便，門口免費停車，很人性化。服務員熱情、誠懇，是我們大西北人真實寫照，每次都會和我打招呼，看着他們忙碌的身影，也挺辛苦。房間衞生乾淨，整潔，讓人住的很舒心，還給我免費升級房型，體驗感超讚❤前台小姐姐推薦的夜市也去逛了，很熱鬧哦。酒店設施齊全，大廳裝修也很有特色，七彩丹霞真是漂亮不虛此行。

環境不錯，設施齊全，服務熱情，走的時候給我們送了四瓶熱的農夫山泉水，太貼心了，房間內衞生乾淨，都退房了，想起來沒有開發票聯繫了酒店前台，立馬開了電子發票發過來。很滿意的一次住宿體驗，以後路過這個城市還要住恆達麗景酒店（張掖西站店）