Explore Guest Reviews of Hotels in Community Of Madrid

The Westin Palace, Madrid
4.3/5122 Reviews
Madrid City Center
As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti
Victoria 4 Puerta del Sol
4.1/5132 Reviews
Madrid City Center
Excelente atención! Estuvimos 2 veces Cdo llegamos y después antes de regresar. En las dos ovaciones estuvimos muy bien. La segunda vez, no tuvieron problema en cambiarnos de habitación, porque en primera instancia nos resultó un poco chica, después estuvimos muy cómodos, todo gestionado por los chicos de recepción. El desayuno muy bueno! Y buenas las cenas de La Carmela! Las mucamas muy amables!
Suites Barrio de Salamanca
4.2/540 Reviews
A decent hotel, which pleasantly surprises with large rooms and a small kitchen. Likewise, the balcony overlooking a small garden, plus a quiet location for a big city are other pluses. I could confidently sleep with the windows open. The air conditioning I did not understand, but also did not need. The beds: very comfortable. The bathroom with everything necessary, very good towels, unfortunately only with a bathtub and shower partition. I hardly used the breakfast, the staff a bit unmotivated and not oriented. The cereals and non-meat options should be richer.
Mandarin Oriental Ritz, Madrid
4.7/571 Reviews
Atendimento espetacular, almoço maravilhoso no jardim, spa impecável, bom café da manhã, localização perfeita e decoração linda. Quarto amplo e banheiro super confortável. Recomendo escolher um arroz no restaurante, o com pato estava delicioso.
Rosewood Villa Magna
4.5/554 Reviews
Milla de Oro
Shopping is more convenient, the Chinese restaurant downstairs is awful, and the afternoon tea in the garden is OK. Said it is a suite, but it is not. Just a low screen separating the bed and the sofa to the suite? ! The room cleaning is done well. Breakfast is relatively monotonous
Bungalows Alpha
3.2/552 Reviews
We have been 3 days in a bungalow, certainly the facilities are not the most modern, but we must give 100% good score to cleaning, kindness of the girl who attended us, facilities perfectly working, as refrigerator, kitchen, microwave, a/a ... Daily cleaning of them. And at 22.00 hrs total silence throughout the room. Common areas like swimming pool and phenomenal barbecue also. This restaurant staff is very friendly and sympathetic. We will certainly come back. A 10 in all senses.
Aparthotel Tribunal
3.7/541 Reviews
Madrid City Center
Overall, the price is good, the front desk service and cleaning aunt are very friendly, especially the fat girl at the front desk, every time they meet, they are smiling ”Ola”... The best thing is that the location is super good, the palace, Mayor Square, and Puerta del Sol are all ten minutes away. The surrounding shops, supermarkets, restaurants, and supermarkets are all available. Personal travel is still very good! ! !
La Perla de Lujo - Hostel
1.9/58 Reviews
Gran Hotel Inglés - the Leading Hotels of the World
4.7/593 Reviews
Madrid City Center
Spain has lived in the most satisfying hotel. Although the hotel is not big, it is exquisite, the service is impeccable, the spare parts are full set of L'Occitane, and extra bath supplies and hand cream are given. The favorite photos are taken on the balcony of the room. Very Spanish style, breakfast menu can be single point, rich choice, highly recommended!
Apartahotel Rural CollaRubio Luxury
4.2/57 Reviews

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Local Travel Info

Number of Hotels261
Number of Reviews748
Average Price (Weekdays)€360
Average Price (Weekends)€425