Spa at Falling Waters

Shell of it's former self

When the Spa at Falling Waters first opened, it was the premier spa in the Southtowns. I don't know what's happened and why it's fallen on hard times but it's a sad shell of it's former self. First,...

Black Friday Special

Not a good policy for Black Friday advertisement. Advertised you get $25 gift card if you purchase $150. I purchased 2 $100 gift cards and didn’t get the additional gift card. Had to call twice to ...

Best of beauty package= spa trip from hell

Arrived at 240 for a 3pm appointment. They forgot about me. Waited over an hour until I finally got up and asked. Massage was wonderful. Although I was stressed thinking about the mishap. Manicure...

Worst manicure

Had worst gel manicure ever. Looked awful, called next morning asking to have redone- told me next opening in 3 days! Poor customer service- will never return.

It was OK

I arrived early for a Stress Fix Massage; waited about 6 minutes to check in as there was only 1 person behind the desk. I was shown to the back and changed into my robe. The spa area is lovely and ...