Hangzhou Platinum Hanjue Hotel Reviews
Hangzhou Platinum Hanjue Hotel
No.9, Coral Sha East Road, Hangzhou, ChinaView Hotel Details
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Hangzhou Platinum Hanjue Hotel Guest Reviews
4.7/5
Amazing
1898 review
Verified reviewsLocation4.7
Amenities4.7
Service4.5
Cleanliness4.7
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All Reviews(1898)
Positive reviews(1811)
Reviews with photos/video(371)
Great value for money(200)
Classy environment(183)
Luxurious(153)
Well decorated(89)
Large rooms(67)
Friendly front desk staff(60)
Strange smell in room(42)
Nice bathtub(34)
Negative reviews(87)
Anonymous User
Guestroom (Double bed)G
Stayed in ต.ค. 2023
Business travelers
6 review
Outstanding
Posted on 7 พ.ย. 2023
It was an amazing experience staying in this hotel. Although this was my first time booking hotel in china, turned out it was more than what i expected to be. Booked one room range in floor 1-7 (ps. Be careful don’t choose the basement one if you like to have a great view).
Definitely will come back! 10/10 谢谢！
Response from Property: Dear guest, Thanks for your staying with us during your journey in Hangzhou,this comment really encourage us to develop our hotel management.We also look forward to having you for more returning.
CotterallDebay
Student Room - Double Occupancy (King bed)
Stayed in พ.ย. 2023
Solo travelers
3 review
Posted on 25 พ.ย. 2023
The room was luxuriously appointed.
But what about the 20 yuan "deposit fee"? In China, it is standard practice to pay a deposit when you arrive, normally 500 yuan. The hotel gives this back to you when you leave, minus anything you might have taken from the mini-bar etc. I used to pay this in cash back in the pre-e-money days... It was always repaid in full.
Now of course cash is a rarity in China's big cities. At the HZ Platinum Hanjue, I paid a 500 yuan deposit using my WeChat account. When I checked out, they said the money would be credited back to my WeChat account in the afternoon. It was, but not 500, just 480. There is no charge when you transfer money between wechat accounts so I was surprised by this commission.
This is a luxurious-looking hotel but it has a cold heart. Try to find something smaller and friendlier with more of a human touch.
Response from Property: Thank you very much for choosing Hangzhou Buckingham Grand Hotel and providing us with timely feedback on your stay experience. For the convenience of guests, a small bar has been equipped in your room, with clear pricing and on-demand charges. We have checked your room bill and found that you used a box of 20 yuan Longjing tea during your stay. The cost of using Longjing tea was deducted from your 500 yuan deposit. If you have any questions about your bill, please contact the hotel switchboard to explain your problem, and we will handle it for you as soon as possible. It is our pride to ensure that you are satisfied during your stay, and it is also our greatest motivation to continuously improve service quality. We sincerely appreciate your trust and support in the hotel and look forward to your next visit. Thank you!
夏默 xiamo
Guestroom (2 beds)J
Stayed in ม.ค. 2024
Business travelers
11 review
Outstanding
Posted on 19 ม.ค. 2024
Best hotel in this area . Every time i come to Hangzhou i choose . New and so clean
Deguy
Guestroom (2 beds) EF
Stayed in ม.ค. 2024
Solo travelers
28 review
Amazing
Posted on 2 ม.ค. 2024
Beautiful hotel with very spacious rooms. The rooms are very clean and comfortable.
Response from Property: Thanks for your comment. It is a great honour to get your feedback. We will try to do it better to let our customers have great experience. Thank you again and we still look forward to you come to again.
Guest User
Student Room - Double Occupancy (King bed)
Stayed in ต.ค. 2023
Solo travelers
2 review
Outstanding
Posted on 22 ต.ค. 2023
The hotel is good and nice environment. Also quite and nice location.
Response from Property: Dear Guest,thanks for choosing Hanjue Hotel Hangzhou.We’re glad to see you leaving good comments here and we wish you have a nice trip in Hangzhou.
Guest User
Guestroom (Double bed) EF
Stayed in ธ.ค. 2023
Other
1 review
Outstanding
Posted on 24 ธ.ค. 2023
nice 。
Response from Property: Thanks for your comment. We will keeping trying to do it better. We are still looking for forward to you and your friends selects to our hotel. Thanks again. Have a nice day!
Xingfanyoutinghui
Guestroom (2 beds) EF
Stayed in พ.ค. 2024
Friends
1 review
Outstanding
Posted on 25 พ.ค. 2024
This room is cost-effective, the facilities and appliances are good, the decoration is new and the room is large. It feels like a hotel in Macau
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Xinghewangu
Guestroom (2 beds)J
Stayed in พ.ค. 2024
Business travelers
39 review
Outstanding
Posted on 25 พ.ค. 2024
The hotel is magnificent and has all kinds of facilities. The rooms are well soundproofed and the beds are very soft. You can order food in the room. The dishes are very large and worth the money. If you stay in Buckingham, will you think of Gao Qiqiang of Qiangsheng Group from time to time? Haha
Recommended
Original TextTranslated by Google
6/7
Guest User
Guestroom (2 beds) EF
Stayed in พ.ค. 2024
Family
2 review
Outstanding
Posted on 20 พ.ค. 2024
This hotel is like a magnificent castle, showing luxury and nobility. This hotel perfectly combines luxury and comfort. Whether it is facilities or services, people can feel meticulous care. The hotel's interior decoration is exquisite and magnificent, which is amazing; the comfortable and luxurious bedding makes you feel like you are in the royal family. Every detail reveals elegance and comfort. People feel unparalleled nobility. I spent a warm and luxurious night here.
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Lanjiejie
Leisure Room G
Stayed in พ.ค. 2024
Family
46 review
Outstanding
Posted on 19 พ.ค. 2024
I am an old customer of Buckingham Palace. It is as good as always. It is grand and upscale. It is comfortable to live in. I will stay here again in the future.
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Milin
Guestroom - River-View (2 beds)E
Stayed in พ.ค. 2024
Family
3 review
Outstanding
Posted on 12 พ.ค. 2024
The Platinum Hanjue Hotel is the first choice for travel and business accommodation in the Yangtze River Delta and the Pearl River Delta. It is absolutely luxurious, especially the one in Hangzhou. I heard from locals that it has only been open for two months. The internal facilities are indeed luxurious, and the accommodation services are very high-quality.
There are three banquet halls in the hotel. Apart from other things, there is a 24-hour restaurant, which is absolutely great. No matter when you go, there are meals, and you can also order meals in the room and someone will deliver them to you.
The river view room is absolutely worth it, and you can see the Qiantang River directly from the window.
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again.
Arongrong
Guestroom (Double bed) EF
Stayed in พ.ค. 2024
Friends
1 review
Outstanding
Posted on 12 พ.ค. 2024
I came to Songcheng with my girlfriend. I saw that this hotel had a high rating on Ctrip. The experience did not disappoint me. The hotel is very high-end and the service attitude is also very good. It was a very good travel experience. I will stay in this hotel next time I go to Hangzhou.
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again.
Beimo。
Guestroom (2 beds)F
Stayed in พ.ค. 2024
Booked for others
6 review
Outstanding
Posted on 6 พ.ค. 2024
The location is not bad, very close to the Jiuxi scenic spot, and only seven or eight kilometers away from the West Lake. Songcheng is within walking distance and close to the Qiantang River. The Intangible Cultural Museum, Hangzhou Museum, Art Museum, and Library are only 1.7 kilometers away.
Choose this hotel. It is really a five-star brand at a three-star price. The hotel is super big, the room is super big, the double bed is 1.5m, super big, really there are several super to describe it. The food is also very cheap. Nezha Naohai Hotpot can also go in and eat buffet, which I didn't expect, it's too cheap.
The hotel also prepares a charger for you. Anyway, I think this is one of the very good hotels I have stayed in. I like the super big bathtub. I like it very much, I like it very much, and I will go again next time.
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again.
Anonymous User
Guestroom (Double bed) EF
Stayed in เม.ย. 2024
Business travelers
30 review
Outstanding
Posted on 6 พ.ค. 2024
As soon as we got in the car, the driver said that this hotel was really grand. When we saw the hotel, it was just as the driver said. The hotel lobby design was very grand, the room facilities were complete, the sanitary conditions were good, and the service was also very good. The key is that the price-performance ratio is super high.
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again.
Yanduhantanshui
Guestroom - River-View (2 beds)
Stayed in เม.ย. 2024
Couples
16 review
Outstanding
Posted on 3 พ.ค. 2024
This hotel should have been designed before construction. The door of the room is in the patio. The entire patio has a large ventilation device, which has the advantage of reducing noise and pollution sources, and is also convenient for hotel management and cleaning. There is a large bathtub in the room, so it is not crowded even if two people take a bath together. The overall design is exquisite and magnificent. I am a light sleeper, but this hotel is really a pleasant surprise. When I close the window, I can't hear the sound outside the window. Please see the last picture, which is what I recommend the most. There is a separation door designed between the closet bathroom and the bedroom, so even if there are noisy people passing by outside my door, it can't affect my sleep. In addition, I forgot one thing my wife told me, that is, what is the price of your store's bedding? Or recommend a place to buy it, she likes it very much.
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again.
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