Explore Guest Reviews of Hotels in East Sussex

Kings Hotel
4.5/543 Reviews
My husband and I stayed for 4 nights at the Kings. We enjoyed every minute. The staff were all friendly, helpful and did everything to make our stay just perfect. Our double room was large,beautifully clean and very comfortable. Breakfasts were great with plenty of choice and in a delightful bright breakfast room. The Kings is ideally located on the seafront. We will definitely be back. Thanks to all the staff at the Kings Hotel.
Ibis Brighton City Centre - Station
4.2/554 Reviews
This is a nice little hotel and I’ve stayed here several times due to it’s convenient location. This stay I had an issue with my room but the staff sorted it out quickly. The breakfast is good value at I think £12, so you can really fill up for the day before going out and exploring. The beds are comfortable and the rooms are a good size. During the summer the rooms are more expensive as it’s peak season, however compared to many other hotels this is pretty good value for money.
The Grand Brighton
4.4/5128 Reviews
The hotel lives up to its name it’s “Grand” and has retained its charm. Our room on the 5th floor was very large well furnished, great amenities and clean with a wonderful sea view. Thank you to the amazing staff on concierge desk, reception, breakfast crew and housekeeping who were always friendly efficient and helpful, it was a delightful six days. We will definitely return.
Cavendish Hotel
4.2/5135 Reviews
Great hotel with cozy British rooms. Hotel is located directly across from the beach!
Legends Hotel
4.4/5131 Reviews
The Legends hotel states that they have a bar and sub terrain night club in the basement, what they don’t state is :- a,  That the night club carries on until 4:00 am and that the ear plugs provided are ineffective. b,  That if you have a so called city view you can only see the rear of the  adjacent properties. c,  You can’t have the windows open for long because of the deafening noise coming from the air conditioning units on the lower roof and the noise from the extractor chimney are the equivalent to booking accommodation in a machine shop. d,  Empty bottles cascading into the wheelie bin through the small hours of the morning. When we complained about this we were told that staff were not supposed to empty bottles before 8:00. The last time we heard bottles was 5:30. e,  Dirty mouldy bathroom. Dust all over the radiator that dirtied the towels when placed on it.  f,  Misrepresentation of rooms size in the hotel description. Ours was definitely not the same as the one pictured. g,  Being fobbed off  by the hotel staff when we asked to see anyone of authority so we could get reimbursed, and who would only be available when we were long gone. So as you can see from our experience and since getting home and reviewing the lower scores left by previous travellers we are not the only couple to have had a less than pleasant experience at the Legends hotel
My Brighton
3.8/5104 Reviews
There is breakfast, but it is very simple, things are less than the average British hotel, and the price is not cheap, it costs 12 pounds a person. The room is still quite large and belongs to the simple and comfortable one. Walk to the beach for about 25 minutes and there are many bars nearby. I lived on Saturday, so it was very noisy at night. The parking lot is small and has to be booked.
DoubleTree by Hilton Brighton Metropole
3.9/5129 Reviews
Stayed here for a conference and wasn’t overly impressed. I appreciate they are going through a refit but there was an unacceptable amount of disruption. Long wait at reception to check in. Long queue and only 2 receptionists. Workmen noise during breakout sessions of the conference meant it was difficult to hear speakers. Main lifts out of action and signposting from small lifts to rooms was very poor and I struggled to find my room. Room smelled strongly of paint and had to open window as air con unit didn’t appear to be wired in. Came back after being at dinner to find my towels had been replaced (surprised but thank you) but my facecloth had been removed (it was my own one) and I had nothing to wash my face with. But probably worst of all was being woken by workmen shouting right outside my window at 6.45am. Not what I wanted after a late night. I’m just glad I wasn’t paying for it!
OYO Oban Hotel
3.5/573 Reviews
Easy to find and good location however after a hectic day the greeting from the receptionist was less than welcoming. He was on the phone to someone and continued with his conversation without acknowledgement or comment. Asked for my ID to which I replied I didn't know I need to provide one especially as paid directly with travel agent and is not necessary. He told me no I'd you not stay I will cancel booking. I said all I'm saying is it would be nice to know beforehand and should be in the confirmation email. It got heated. Finally got my keys. No lift and on top floor. No offer of assistance. Room adequate and comfortable for price paid. Receptionist came and apologised which was appreciated. All. In all a comfortable stay but unlikely to return
Mercure Brighton Seafront Hotel
3.9/5110 Reviews
Location is absolutely great, the sea is direct in front of the hotel. Everything is at walking distance. The staff is very kind and friendly. When we check in, there is a small promotion where we can get free wine, beer or sodas. Cleanliness is great, the room is spotless although there is a little funky smell but not a big issue. As for the amenities, their shampoo and body wash are in bottles fixed to the wall. But their shampoo and body wash are of quality with meroli and bergamot smell which i just fall in love with. They did provide hand wash and lotion in bottles and fixed to the wall as well. No bar soap, no toothpaste, no toothbrush, no shower cap. Their does provide iron, hair dryer and tea/coffee as well as two bottles of water.
Queens Hotel & Spa
4/5114 Reviews
After travelling for 14hrs, my pregnant daughter and I were super excited to be staying in the hotel and were particularly looking forward to a swim in the hotels pool. We arrived early and there was an issue with our booking; seemingly it had been cancelled somehow. The staff were patient and helpful & offered us another room, the same size and price. They also let us access the room early. As we walked through the hotel we we're a bit surprised that it didn't quite match the grandeur in the photos. However, we were desperate to offload our luggage and pop into town to get some essentials. Upon entering our room we were shocked! The room was extremely outdated, dusty and the fixtures and fittings weren't in the heat of repair. We had specifically booked a sea view room, as were coastal girls and wanted to enjoy the view. The windows were filthy and our view was stilted just dirt and grime. Being coastal, we do appreciate the effects of the salt from the sea on the windows, but - this was beyond what would be reasonably expected. We decided to weather it as we were both too tired and thought things might seem brighter after a swim. Sadly, this wasn't to be. The pool - although advertised as 'heated' - was freezing and we couldn't manage very long. This was so disappointing as we had been so looking forward to using the pool and winding down. We headed back up to the room to warm up and try to make the best of the situation. Again, this didn't happen. The room was freezing, with no heating accessible to turn up. My daughter (22 weeks pregnant) had chattering teeth and it was all just too much. We packed up and headed down to the reception to check out. We'd spent less than 2 hours in the hotel! We explained the issues to reception who were, to their credit, understanding. They did offer us the use of another, upgraded room but given the state of the room we had just vacated we didn't think it worth risking another shot. We had our refund processed, thanked the staff and left. The staff, as a whole, were faultless - especially a lady who I think was relatively new to the role. The Manager assured us that the hotel is going to be undergoing a refit but that wasn't much help to us at that time. It's such a shame that the hotel is so substandard! It's a beautiful shell, fantastic location and offers such amazing views. But, our experience means we will refrain from ever visiting the hotel again, and couldn't ever recommend it. For £250 for one night it's just not ok.

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Local Travel Info

Number of Hotels232
Number of Reviews8,198
Average Price (Weekdays)JPY 30,213
Average Price (Weekends)JPY 36,946