Long Beach Hotel & Resort

We stayed for 4 nights to visit friends who were at their vacation home near by. Pros: Location on the sea. The housekeeping staff were very friendly. The bungalows were more quiet than the main building. Cons: The rooms are less than basic and furniture very worn. The biggest disappointment was that the kayaks and paddle boards could only be used (or rented) by guests who booked through the French tour operator that has an office there. We booked directly with the hotel and the website notes a "Water Sport Center" and "Being a “near-the-sea” complex it is only natural to accommodate almost all water sports activities" plus". We didn't have a car rental because our plan was to kayak or paddle board to our friends house down the sea wall. This was never explained to us in the pre-arrival communication we had with the hotel. The nice photo of the paddle boarders on the website is bad advertising at least. Not everyone speaks English (most of the staff and guests are French). The breakfast/dining area was extremely hot and I don't think air conditioned since the doors were left open. The outside temperature was pushing 100F. The AC in the rooms turn off during the day without the key card. The first day we return to our room which was hotter than it was outside. It is a stretch to say that the gardens are "well attended" or that it is a "quiet environment."

We have visited lots of hotels around Europe. This one was worst of all. It is not 4 stars hotel, 2-3 maximum. Rooms are outdated, bathrooms dirty, broken toilets and tiles. You can't have normal shower, water is not running normally, temperature is changing, water goes everywhere on the ground. Beds are terribly uncomfortable, I had pain the whole week. This hotel offers all inclusive, but it's totally not. You can call it full board at max. You can't even get water after 10pm, and during the day, water is only from machine, if you want bottled water - pay. If you want to eat between meals - pay. Snacks are just a joke - dry hard mini sandwiches and some other dry bread. Ice coffee? - pay. Pool was dirty and not safe - broken stairs, tiles. Staff is rude, unfriendly, no one talks in english. Receptionist was on the phone everytime we needed some help, laughing and talking very long time, ignoring us. If you are not french - you are not important, not interesting, just a ghost. No activities during the day and evening. Boring place. Overall we were shocked. I do not recommend this, our vacation were bad and at the very first time we wanted to go home. And I really don't understand people who say it is perfect hotel. These reviews mislead us and we regreted from the first moment about our choise.

I was pleasantly surprised with the hotel. I am usually afraid of resorts that work with big tour operators but this hotel did not compromise on service, quality and friendliness. The room was spacious, lovely view to the sea. Pool is amazing and quite large. Dinner buffet and breakfast had good variety and food was tasty. Staff is very friendly and helpful. Overall good value for money.