Hotels near Bookworks, Albuquerque

It’s not the case that the hotel is managed by Marriott, which has the usual style of Marriott. The hotel only opened this year, everything is new and comfortable. Compared with the nightmare of last night, today is in the sky!

This hotel is in a little bit of a sketchy place but we had such a great experience! My family usually stays at this chain when we travel, and this particular location was excellent. First, Roger greeted me at the front desk and was kind, professional and very helpful. The room was great. Im a germaphobe and the room was very clean and I felt comfortable having my two young kids there and bathing them in the tub. The beds and pillows were comfy. My husband went to the gym and said it was nice and clean. And the breakfast was robust! Lots of options including eggs, sausage, oatmeal, waffles, yogurt, etc. The only thing that I think could improve is the coffee, but it was drinkable! Overall a great stay. And for a great price.

From the moment we arrived our experience at Hotel Chaco was beyond our expectations. It is a beautiful property, with the interior very tasteful and reminiscent of the Chaco culture. The service was very friendly and efficient. From dinner and drinks at the rooftop bar, to happy hour on our balcony we found plenty to enjoy. Thank you to the staff for the warm treatment and smiles: Arianna, Edward, Sam, Eric, Sarah, John, and those whose names we didn’t catch. We hope to return soon and often.

One of the reviews prior to my booking described it as quaint. Yes, A little bit of that. All of the staff I encountered (6) were extremely polite and willing to please. A turn off for me was that the facility needs a lot of attention to maintenance. Also the location was not easily found for someone visiting from out of town.

The hotel decoration style is very good and very attentive, the room area is also relatively large, that is, I do not know how to distinguish the room type when booking, the room type feels in the annex building, looks like a motel from the outside, the window is the hotel parking lot, then the outside is high speed, a bit noisy , the room will be better in the main building

We booked a King suite for 2 adults and 1 child and were put in the “Tower” area Rm#391 of the Hotel. The parking lot for this area sits behind a vacant commercial building that has some sketchy looking people hanging around, Drugs? ************? Homeless? were our first thoughts, the chain link fence that divides the properties is leaning over in spots giving the appearance that it has been climbed over several times and there appeared to be several vagrants in the area on the streets. We booked here for the use of the hottub which was not working and was told that the jets quit working the night before, which I have my doubts as this property is in desperate need of attention from the maintenance department. The outdoor lock of the tower building that you need your key card to enter is damaged and loosly hanging on the wall and the key card would not open it. Upon not being able to enter and reporting to the front desk they were already aware and said that it can be very temperamental. So we had to enter through the lobby and walk through “the maze” to get to our room. The walls throughout the property have several areas that need attention to cover the damaged paint that lend to the appearance of an old, tired, run down hotel. The sheets on the bed appeared clean. But the room itself needs attention. The bathroom ceiling was badly water damaged with pieces hanging down that was covered up with paint and deep scratches on the wall above the toilet. The corners of the floor in the bathroom need attention as they are collecting dirt and debris. The carpet in the bedroom is very old, loose and rippled creating a tripping hazard. The window sheers had two large vertical tears and several burn holes. The wall paper is separating in several areas and peeling away from the wall most notably in the upper corner of the bedroom. There were no visible outlets or charging stations near the bed. While searching for an outlet for my husband’s bi-pap machine we accidentally pulled the the very heavy oversized headboard off the wall thinking it would move with the bed. The headboard was only attached with two small screws that were easily pulled out of the wall. We immediately called the front desk to alert them of the accident. (Apparantly we’re not getting back the $100 deposit) The kitchenette area of the suite has very worn out cabinets, the vinyl flooring sounded and felt sticky when walking on it. There was a table in the suite but no chairs to sit at. There was no bedding or pillows in the closet for the sofa bed (we fell asleep and our 17yo daughter didn’t realize she could open the sofa bed even though she was told; but a pillow and bedding in the closet would have helped. Overall very dissapointed with the 1 night accomodations at the “Resort” rate of $463 +$100 deposit. This property appears to be an old Holiday Inn Suites that had some new paint slapped on it and they called it good. Would not recommend this property and will NEVER stay here a

Best hotel, great location off freeway. 10 min from old town. Comfy beds. Lots of room to move around in the room. Privacy Curtain between sofa bed and 2 queens. The sofa bed was actually comfortable! Lots of cabinet space and counters for storage, breakfast was good and plentiful. Very clean. Kids wanted to go to the indoor pool (towels provided) and they had a good time, but I must say that the flooring surrounding the pool was TILE and it was VERY slippery. My children were walking slowly and carefully and still slipped and fell many times. I was tense the entire time worrying about the kids slipping. It was probably the worst flooring to have near a pool. Please be careful.

I thought the location was great. Downtown is relatively slow moving but it seems create easy access to the rest of the city. The rooms are relatively basic I got to experience the ones with an updated bathroom and the ones without. The gym is very lackluster and the pool is even more so. Staff is hit or miss. Some people were kind and attentive, others were not. There’s definitely construction going on so there are the sounds of that happening throughout the hotel. Other than that there’s not much more to tell. Nothing that really stands out in a negative or positive way.

First the good: everyone was super helpful and accommodating, especially the ladies at breakfast. The made to order omelettes and pancakes were really good and the lady making them was so friendly and eager to please. The happy hour was also nice and the bar tender seemed to be a really good guy and was very efficient. The main desk staff were pleasant as well, no problems there. Here’s why I am giving 3 stars: The shower and shower curtain were not clean looking. The toilet bowl was the same way. I think it maybe just needs updated but it still left me with a gungy feel. Actually the whole Bathroom in general felt gross. Same with carpet. But here is the main reason why I would never come back: the water in the pool was so disgusting that I can’t even. There was no smell of chlorine or chemicals and the water was green and cloudy. Like real cloudy. So I thought it must be a saltwater pool so I swam but was still grossed out. The next day I asked the front desk if it was a saltwater pool which would explain the cloudiness and she said no it was chlorine. Girl, that pool hadn’t seen chlorine since like 1985. Ughhhhhhhh. So grossed out to be swimming in essentially dirty bath water. It was a busy pool. really hope the front desk clerk was wrong and if I find out it was a saltwater pool I will amend my review. But if this is correct, people clean up your pool!!!! So if you stay here, expect a great breakfast but stay out of the pool and don’t expect it to be a shiny and updated room because it is not. Or at least our room wasn’t. Yuck.