Sheraton Albuquerque Airport Hotel

Room size is good but limited space in bathroom to put stuffs.

Good location near the airport. Quality seems to have gone down a bit over the past few stays. Still a good bet.

So close to the terminal, just follow the signs once you exit the terminal, cross a couple of roads and you're in the property parking lot. It's clean and although an old hotel it's kept clean and updated here and there. For example beds have seen better times, but washroom was looking good. Staff was great, food was fine and served fast. On the down side one two items: 1 only decaf coffee in the room, odd eh 2 the shower drain wasn't great and will not drain fast enough

The bartender Jodi was so very kind and attentive. Excellent service! I stayed in room #310 and did not mention this at the time because I left very early in the morning. The tub had a bit of a clog so the water didn’t drain out fast enough during my shower. I showered in an inch or two of water. Kind of gross. Otherwise everything was great! Thank you!

Most of the staff is extremely friendly and accommodating. Unfortunately that is where the positives end. Our room had not ac was extremely hot. Staff did give us a fan to help with the heat which did help and was appreciated. A family was also staying at the hotel at the same time was told there reservations were not on record and they did not have a room for them. They did have proof of reservation and payment which did not help.

Booking confirmation stated that there is free internet; also Sheraton - at least in the past - provided complementary drinking water. During my stay, I had to struggle obtaining free internet - initially hotel refused; likewise there was one complementary plastic bottle of water for three days - a disgrace. Any professionally managed hotel provides at least 2 bottles of water PER DAY. My first and last stay in this 'hotel' - complete lack of adequate service