Because Hilton left very good memories in Changbai Mountain, I, a person who doesn't like to write reviews, also want to say a few words. The newly opened hotel has really good service. The itinerary was a bit hasty. The 3-day and 2-night itinerary was booked one day in advance. I was afraid that the Golden Week was full and I couldn't upgrade the room according to the activity, so I called the hotel to confirm. The manager Yang Jincheng of the concierge depar**ent not only coordinated the room, but also carefully and thoughtfully worried that the remaining upgraded room type was not good and affected the check-in experience, so he directly upgraded it to a suite! Then arranged a pick-up station. The itinerary to the mountain on the 4th was also arranged by the concierge depar**ent. The minibus went directly to the hotel to pick people up the mountain. If there were many people during the holiday, it would be understandable if the service was not in place, but there was no chance to disappoint us here. Eric of the concierge depar**ent (yes, many people have mentioned it, 😊) had a ho**** voice and patiently repeated to different guests how to take the car, how to go up the mountain, and reminded them of precautions. Fortunately, the weather was fine on the 4th, and the trip to Tianchi was very smooth. Eric also arranged the pick-up on the 5th. He knew that we had a train at 14:00, so he arranged a train at 13:00 (about 40 minutes by car) and delayed check-out. Of course, there are really not many food options in the mountains. We had a hot pot buffet on the 1st floor and a Korean barbecue set meal on the 2nd floor (there is room for improvement, haha). If you drive here, you can consider eating somewhere else. P.S. There is a convenience store in the hotel, and you can take a hot spring bath opposite. It seems that you will get a hot spring ticket when you check in.
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