The Ritz-Carlton, Bangkok

Pros: ⭐ The location is probably the best in Bangkok, avoiding the terribly congested Sukhumvit Road. It's right next to the One Bangkok shopping center, making dining extremely convenient. The atmosphere in One Bangkok Plaza at night is also very pleasant, with BTS and Lumphini Park right nearby. ⭐ The swimming pool is fantastic, facing Lumphini Park. It gets plenty of sun, and the fountains are a hit with the kids (the outdoor breakfast area also shares this beautiful view). Cons: 💔 I never imagined I'd encounter poor internet connection at a Ritz-Carlton. Streaming shows on the tablet was impossible due to constant buffering. I called the front desk once; they were polite and said they'd contact IT, but no one ever followed up to check if it was fixed. It didn't improve anyway, so I ended up using my phone's hotspot. I could have called again, but I felt silly dealing with such a basic amenity issue at this kind of hotel, it's not a budget hotel after all.😓 💔 There was a hair in the welcome snack box. My child ate some of the snacks. When we returned in the evening, the turn-down service staff didn't clear the plate. The next day at noon, the cleaning staff also didn't clear the plate (though they did remove the bedtime snack from the previous night). I finally placed it outside the door for someone to take around dinner time the next day. I just don't understand their service logic. 💔 The minibar was almost entirely filled with alcoholic beverages for a fee, leaving no space for our own purchased drinks. The complimentary water didn't even include a single soda. That felt a bit cheap. 💔 At breakfast, I ordered a second round of coffee and a hot chocolate. The waiter probably forgot (he chatted with a Thai lady at a nearby table for a long time after taking our order) because it took ages to arrive, while coffee for tables to our right and left came much sooner. I had to ask him again, and it arrived a while later. Overall, the location is indeed excellent, more convenient than the Kempinski across the street, etc. The general comfort is also there, especially considering that many standard five-star hotels in Bangkok are currently more like 3-4 stars, so this one is significantly more comfortable. However, I'm a bit disappointed. A Ritz-Carlton shouldn't just be a 'standard' five-star hotel, should it? Regarding noise, the hotel is at a crossroads, so balcony rooms do experience noise. But this is hard to avoid in Bangkok with the noisy motorcycles. However, it gets much quieter around 10-11 PM, and the mornings are fine too. As long as you're not an extremely light sleeper, it's not a major issue.

I had really high expectations for RC. It's super convenient, very close to One Bangkok. **Ambiance:** Beautiful! I absolutely loved all the flowers throughout the hotel, very tasteful. The lotus pond in the lobby is unique, and with the floor-to-ceiling windows overlooking the city, it makes for great photos and is quite memorable. The hotel's promotional videos are excellent, blending local culture, Tai Chi, urban vibes, and an international feel – very upscale. **Service:** The staff are all very warm and smiling. I especially want to highlight the hotel's breakfast; the food quality is truly exceptional, especially the bread and pastries – absolutely divine, top-notch! **Facilities:** I have to complain: for a luxury brand hotel, why is the shower pressure so low? It was really unpleasant to shower. The soundproofing is also very poor, and there's a particularly strong smell. Because I have a sensitive nose, I coughed every night. There was an event in the plaza at night, and I was actually woken up at 4 AM by the incessant noise from microphones and speakers. I called to ask staff, but no solutions were offered. They suggested changing rooms, but who wants to move in the middle of the night? The next day at check-out, no one followed up or explained the situation. Breakfast! While it's top-notch, every morning after I finished eating and left, the two hostesses at the entrance never greeted me; it was as if they didn't see me. However, the concierge service was genuinely excellent! Thumbs up! 👍 I saw the female GM; her presence is very strong, and she's hands-on, helping out in the restaurant daily. Overall, I feel this hotel is a bit like a beautiful vase – the interior still falls a bit short. It's not as comfortable as my last stay at the Park Hyatt. The comfort level just isn't quite there.

The service was excellent! The breakfast was perfect! And the shopping mall next door was very convenient!

Absolutely loved this hotel! The room got fantastic natural light, and sitting on the balcony with views of the park across the street was truly heartwarming. The room's decor, especially the bathroom, perfectly suited my aesthetic. The bathrobes were the best I've encountered at any hotel recently – incredibly soft and comfortable. Breakfast was also excellent. The hotel is just a short walk to the mall next door, making it super convenient for shopping and dining. I'll definitely be back!